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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 975 reviews

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93%
would recommend
to a friend
Page 1 Showing 1-20 of 975 reviews
  • Features

    Cook Settings
    5 out of 5
     
     
     
     
     
    Performance
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    Owned for 2 months when reviewed.

    Great oven, cooks evenly, interior doesn’t allow much to stick to it, has a shelf, fit perfectly into space of previous (Maytag) oven, has accurate sensor technology for determining cook time, less expensive than comparable ovens, had to wait 6 weeks to receive it, two person install due to weight, good looking, we love it!

    Features

    Cook Settings
    5 out of 5
     
     
     
     
     
    Performance
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great microwave!!

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    Posted .
    Owned for less than 1 week when reviewed.

    So i just installed this. Insallation was pretty easy. I love the look and the inside is a grey color that i love and looks easy to clean. The only thing i dont like is the light under the bottom of microwave is in the very back, my last microwave had the light up front so when using my stove i had that light to light up my cooking area, this one is to far back to do that so im searching for a light bar to attach under this. It seems to run quiet.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Would recommend

    |
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    Posted .
    Owned for 10 months when reviewed.

    Overall a good purchase and would recommend. My only concern is that the stainless steel dents more easily than hard plastic (my old microwave) or enameled steel (my old stove). I've already got one very slight dent from having bumped a lid from a pot.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Match on my Range

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    Posted .
    Owned for 1 month when reviewed.

    Had the Geek Squad come hook it up. So far this microwave OTR is great!!. Only thing i miss is the quick time for 1, thru 6 min. It has a 30 sec quick cook only. So ok a little getting use too. The microwave cook food great and has a lot of space with the 1.9 Cu Ft. There is also a light with 2 levels

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    |
    Posted .
    Owned for 2 weeks when reviewed.

    Love this microwave so far. Black stainless is gorgeous. It completes a kitchen remodel project.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    This microwave is everything you will need in a microwave and looks great in our newly remodeled kitchen. Delivery was on time. I installed myself so I can not comment on install team.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Popcorn eaters dream comeTrue

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    Posted .
    Owned for 3 weeks when reviewed.

    This microwave is awesome! Never burn popcorn again we bought all three whirlpool appliances at once and they all are working fantastic I would highly recommend

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Best one out there

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    |
    Posted .
    Owned for 1 month when reviewed.

    Like popcorn? This is the microwave for you! It senses what size bag you put in!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great product nad good quality

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    |
    Posted .
    Owned for 3 weeks when reviewed.

    it was a great experience shopping at best buy for the quality or the products nd service.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent macrowave

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    Posted .

    Exelent macrowave perfec size and work great would like to recommend one of my friend

    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    LCD STOPPED WORKING

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    Posted .
    Owned for 6 months when reviewed.

    I wouldn't recommend buying whirlpool products. My dishwasher was replaced 3 times, refrigerator was also replaced 3 times. Now, microwave needs to be replaced and whirlpool pool or best buy cares to help. The LCD stop working.

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Features, Price, Set up

    Rated 5 out of 5 stars

    Great unit for the price. A popcorn lovers delight

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    |
    Posted .
    Owned for 1 month when reviewed.

    We replaced our old whirlpool microwave after it started having some issues. This new model has a lot better features. The quick pick menus are great, and the new sensors really do a great job of evenly heating up food, and poping popcorn down to almost the last kernal. The fan is a bit noisy still, but it's effective. The light is good, it illuminates the cook top adequately. The stainless steel easily wipes clean and doesn't streak. Overall a good solid unit. Installation was quick and easy, I decided due the "pandemic" to install it myself. It took less than 30 minutes.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    damaged product

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    Posted .
    Owned for 1 week when reviewed.

    came in damaged looks like it had been dropped door was crooked

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey doug, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Features, Price, Set up

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    we bought this unit to replace our old microwave that stopped heating. The installation was easy and quick with 2 people. We love all the features at a reasonable price.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use, Set up

    Rated 5 out of 5 stars

    Whirlpool

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Easy install,great product,easy to use....a++++++++

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Set up

    Rated 5 out of 5 stars

    Whirlpool microwave

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    |
    Posted .
    Owned for 3 weeks when reviewed.

    This is a great microwave. It takes 2-3 people to install but we installed it ourselves. Installation was fairly easy. The microwave fan is quite. It resists fingerprints well. Overall nice design.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Pros mentioned:
    Design, Price

    Rated 5 out of 5 stars

    Very nice, looks fantastic!

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    |
    Posted .

    Very happy with my new black stainless steel microwave. It’s sleek, shiny, affordable and it looks fantastic! Took my time and shopped around for over a year . Wanted to make sure I didn’t rush into anything. So far no issues....knock on wood.

    I would recommend this to a friend
  • Features

    Cook Settings
    5 out of 5
     
     
     
     
     
    Performance
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Stylish Black Stainless Steel

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    |
    Posted .
    Owned for 1 month when reviewed.

    Perfect! I just needed a black stainless microwave that could be mounted underneath the kitchen cabinet & above the range. The most I'll use it for is to pop popcorn.

    Features

    Cook Settings
    5 out of 5
     
     
     
     
     
    Performance
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Stunning microwave

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    Posted .

    I really love the sensor on this microwave. It's really easy to use, easy to clean, and looks beautiful in my kitchen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meets our need

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    Posted .
    Owned for 3 weeks when reviewed.

    As we primarily use our microwave for reheating food and beverage, almost any microwave will do. I will offer the following for those who may be considering this model. Ours did not come with a user manual and a web search led me to a one-size- fits-all user guide which is not specific to this particular model. Some may find it difficult to take full advantage of all the features without more detailed explanation. If you’re considering this model, I would advise a web search for the user guide; maybe you’ll have better luck than I did. I concur with some other commenters who stated that the light inside the unit is dim and the right arrow icon on the front panel could’ve and should’ve been accompanied by a START label as there seems to be ample space to do so. With regard to the Open/Close Door message that some have mentioned, I believe it could actually be a safeguard to prevent the user from starting a cook cycle without having anything inside. The way I ‘think’ it works is if you put something inside and start the cook cycle immediately, you won’t get the message but if you wait too long before starting, it ‘times out’ and you’ll need to open and close the door again. Our only experience with sensor cooking is with Popcorn which leaves about 3-4 dozen un-popped kernels. We prefer to time and listen instead. Our unit was installed with recirculating venting and as was the case with our previous microwave, the recirculating fan is ineffective for the most part. Intake suction is weak as compared to the force of exhaust. Wondering if this is just typical of a recirculating vent installation. I do find the that the finish on the inside makes for much easier clean up compared to our last unit.

    No, I would not recommend this to a friend
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