Customer Ratings & Reviews
- Model:
- WRT112CZJB
- |
- SKU:
- 6391371
Customer reviews
Rating 3.5 out of 5 stars with 20 reviews
(20 customer reviews)Rating by feature
- Quality3.5
Rating 3.5 out of 5 stars
- Value4.1
Rating 4.1 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the compact size and great fit for small spaces of the 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator. Many appreciate its quiet operation and the price point compared to competitors. However, there are concerns about its cooling capabilities, with some customers reporting issues within a few weeks of use. Short lifespan, limited warranty, and leaking issues have also been mentioned.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 1 out of 5 stars
BAD FRIDGE
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator to replace a large one I had that took up way to much room. This was delivered on March 23, 2023. About a week to 10 days ago the fridge part quit and the freezer went nuts and dropped to -20! I have had NO luck getting anywhere with this situation. Refrigerator is 7 months old...Best Buy says it's a manufacturer issue....manufacturer says Best Buy needs to handle it.....my opinion...DO NOT buy major appliances from here. You get a run around......
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, JudyP. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Space
Rated 4 out of 5 stars
MNBA
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price but fridge is much smaller than most normal size fridges. Ended up returning and getting larger fridge but is a great fridge for a tight or small space.
I would recommend this to a friend Rated 4 out of 5 stars
Great if the Door Wouldn't Pop Open
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is partially user error but the way the door drawers are if anything on the shelves is close to the end of the glass it manages to keep pressure on the door and it might close fine with a satisfying seal but more than once I went back into the garage and it was wide open. I tilted it back and it helps but the door still opens it's now not just wide open. I'd like to be able to utilize the whole shelf
I would recommend this to a friend- Cons mentioned:Cooling
Rated 1 out of 5 stars
The warmest fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge looks great and has decent storage for being a smaller friedge, but I was surprised whirlpool decided to act up. The fridge does not cool great. The worst part is the opening from the freezer to the fridge freezes over causing freezer burn and a warm fridge. I have had to turn my fridge off and let it defrost for 24hours about 6 times within the first 3 months of purchasing. Customer service for the item is also the worst. If you can get another fridge for the same price, take it. This one is just for looks apparently.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Mari, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Size
Rated 5 out of 5 stars
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for small pace. Very well laid out. Sales associate at Tyler store is the best. This is the third appliance Best Buy has delivered this year. All perfect. Delivery staff was professional and quick
I would recommend this to a friend Rated 4 out of 5 stars
Great value.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my rental unit. It’s a very good size. Not too small. I’m very happy with this purchase.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great little fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is awesome. Perfect size for my application and looks great. Love that its very affordable to add an ice maker if I’d like to. So far so good!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
PERFECT REPLACEMENT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SOMETIMES IT'S HARD TO FIND SMALLER UNITS. THIS ONE WAS A PERFECT REPLACCEMENT FOR AN OLDER UNIT.
I would recommend this to a friend - Pros mentioned:Compact
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t expecting to fit so much in this fridge but very happy with it. Freezer was bigger than we expected and it’s been a great purchase
I would recommend this to a friend Rated 4 out of 5 stars
Does the job
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice extra fridge for our needs. Keeps the drinks and food cold.
I would recommend this to a friendRated 5 out of 5 stars
Great fridge for small spaces
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was purchased to go in our guest house, which has a very small kitchen area with limited space. It works great on that scenario, it for nicely into a small space, and does it's job very well. The only negative content I have is that the protective film that it ships with was for some reason applied underneath seams and joints, which makes it just about impossible to completely remove it, and that makes the appearance a little shoddy.
I would recommend this to a friendRated 5 out of 5 stars
Well Efficient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge to replace the one we had for 10 years now, and it does not disappoint. Fans work well and keeps foods cold.
I would recommend this to a friendRated 5 out of 5 stars
New buyer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time purchasing a refrigerator, definitely trail and error. Was smaller than I thought, but again that's on me. Works amazing!
I would recommend this to a friendRated 5 out of 5 stars
Standard refrigerator, but great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a standard refrigerator, this is a great buy! Lots of fridge space, great freezer, and you can add on an icemaker (sold separately) later if you want it.
I would recommend this to a friendRated 2 out of 5 stars
Refrigerator not reliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 13 months, never cold enough and freeze like crazy.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey MCfromFortLee, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 5 out of 5 stars
good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good use no issues at all so far, the side I wish was more stainless but it works great, easy to move around as well without any issues
I would recommend this to a friendRated 1 out of 5 stars
Horrible Refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in August. Freezer is now not working. Fridge seems to be heading towards not functioning as well. Threw away all of my frozen goods. Bad quality.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Nymul, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
- Cons mentioned:Leaking
Rated 1 out of 5 stars
BRUH WHY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money on this. I get it, you have a small space, you don’t have a huge budget.. but this was the worst refrigerator. It never called food properly. It leaked. The defrost fan stopped working and completely ruined all of my food. I had it repaired and ultimately had the same issues down the line. No refrigerator would be better than this refrigerator.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, ElizabethK. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Cooling
Rated 2 out of 5 stars
Lasted less than a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but only lasted 7 months before defrost stopped working
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Mjmc, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 1 out of 5 stars
Whirlpool fridge is garbage!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst product every brought.. after one year, fridge door don’t closed, had to buy $100 extended warranty from whirl pool service.. warranty expired on 2022, now it won’t cool. It’s only 3 1/2 year.. suck!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, GeorgeC. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.












