Customer Ratings & Reviews
- Model:
- WRT112CZJB
- SKU:
- 6391371
Rating by feature
- Storage Capacity
Rating 3.6 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers often highlight the compact size and great fit for small spaces of the 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator. Many appreciate its quiet operation and the price point compared to competitors. However, there are concerns about its cooling capabilities, with some customers reporting issues within a few weeks of use. Short lifespan, limited warranty, and leaking issues have also been mentioned.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cooling
Poor quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a smaller refrigerator for my basement and chose this one based on Whirlpool reputation. It is horrible. Ice builds up in the bottom of the freezer on a daily basis and water leaks into the refrigerator. Sometimes the ice cubes don't fully freeze and the light doesn't always work. Do not buy this.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, RosasM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Cooling
Stopped working one month after warranty expired.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the non-intuitive temperature controls, the ref just stopped cooling one month after the warranty period. I won't even get it repaired. I'll just not buy another Whirlpool product ever. And not from Best Buy. The delivery person was going to leave it without the footing installed, saying that these refs have no footing other than the screws at the bottom. I had to insist that they look for them and install them. They did.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, NotAHappyCustomer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Size
Small Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for a small apartment kitchen. The Stainless steel will go with any appliances.
I would recommend this to a friend - Cons mentioned:Short lifespan, Warranty
DO NOT BUY without warranty.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 14 months, stopped cooling. DO NOT buy without warranty. BUY the warranty for this Whirlpool.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, EliasE. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Compact, Quiet
My New fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator. It doesn't make any noise and it's very roomy for a small fridge.
I would recommend this to a friend - Cons mentioned:Stopped working
Stopped working
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 2 years. Now it has stopped working. Doesn’t turn on at all when plugged in.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey AshleyS, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Too small — both height and width
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice, but the capacity is pretty small. I don’t think there were decent options in the “a few more cubic feet’ category. I could have used a refrigerator about 6 inches taller and 4-6 inches wider. There should be better options in the 13-15 cu. ft. range, but I didn’t see them. There only seem to be small and large. This problem is worsened by the fact that there are (seemingly unnecessary?) protuberances in the freezer which cut down on storage capacity
No, I would not recommend this to a friend- Pros mentioned:Price
The store that gets you and cares about you
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like always best buy provides the best customer service out there , their staff have the knowledge and skills to perform an exelent job and they always have the best prices along with the latest thecnology
I would recommend this to a friend - Pros mentioned:Size
Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice smaller refrigerator. Freezer is very small. If it gets too full, it does not freeze well.
I would recommend this to a friend Do NOT reverse doors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you plan on reversing the door, do NOT buy this unit. The seal will not work when you reverse the door. Poorly designed and engineered, but I guess you get what you paid for.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Lenny, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Pretty good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge. Also, if needed, the refrigerator part can get almost as cold as a freezer if you needed that. However it did come on 2 blocks of wood that need ed a socket wrench to remove. And there was this plastic film that was really hard to take off.. Other than that great fridge
I would recommend this to a friend- Pros mentioned:Size
Whirlpool small frig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a small frig to use in our basement. Getting a larger one down our stairs was not easy. This one looks nice and works great! Happy with purchase.
I would recommend this to a friend Bad fit.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When door(s) of this 24" wide refrigerator-freezer were open they conflicted with adjacent wall and could thus not open more than 1/3 of the way. Had to return and exchange for a zero clearance unit to fit in my 25" wide space.
No, I would not recommend this to a friend- Pros mentioned:Compact
Great Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a back up when our brand new Kitchenaid refrigerator died and took two months to get fixed. This fridge works great and has plenty of room inside. It is a no-frills fridge but looks great and keeps our beverages and ice cream super cold.
I would recommend this to a friend - Pros mentioned:Quiet
Paddle of Water on top shelf of refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 weeks I am seeing a paddle of water on the top shelf of the refrigerator area every 4 days. Now it’s almost everyday. Best Buy will replace it with a different brand if my choice since the problem started during the return period. Too bad because I really like it at first. It’s quiet and runs on allowable temperature but I do not know where that paddle of water is coming from.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Maria, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Pros mentioned:Size
Good little fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a small bae fridge. It is easy to move and works well
I would recommend this to a friend - Pros mentioned:Quiet
Quiet beyond belief
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new refrigerator is so quiet that I find myself opening the freezer periodically to make sure it’s still running and things aren’t thawed out. I can’t get over the fact my sleep isn’t disrupted anymore by the sound of a refrigerator cycling on and off. If quiet is what you’re after, this is the one for you.
I would recommend this to a friend Refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size for beverage fridge, I was planning to use it for two people but it was to small
I would recommend this to a friend- Cons mentioned:Short lifespan
Buy the warranty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for only two months. Does not work anymore. It is running, but does not get cold.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey PoorPerforming, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Failed at 346 days - no repair for 10 days
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite one year warranty, you can't actually get service for over a week, this is after we waited 4 days. It is ridiculous that a brand as prominent as Whirlpool has no relationship with any technician in this area where there are 3 repair companies. What is the point of one year warranty when there is no timeline guarantee
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, MelissaB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
