Customers are enthusiastic about the 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator's overall performance and its suitable size for smaller spaces. Many appreciate its roomy capacity and quiet operation, along with the very cold freezer temperature. However, some customers have noted an issue with the door seal, mentioning that it does not close properly.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 410 reviews
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Great for small storage
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Small but works great as a second unit for our home.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the glass shelves and large interior. Extra large fridge door bin can accommodate a ton of tall items. Door bins have remained sturdy for a year while kept fully loaded. You can fit a lot of food in this smaller fridge. Excellent buy for the money.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
New buyer
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First time purchasing a refrigerator, definitely trail and error. Was smaller than I thought, but again that's on me. Works amazing!
This reviewer received promo considerations or sweepstakes entry for writing a review.
We wanted a smaller 2nd refrigerator rather than buy a very large new one. We've had over a week with no problems. . The stainless steel exterior is very attractive, Th interior cools and freezes as expected. We are very pleased with it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought it a year ago and we have had nothing but problems. It is not a lemon, it is not defective. It is designed horribly. If anything, and I mean anything, touches the back wall of the freezer, it will ice over and then drip into the fridge. If any water spills from the ice trays onto the bottom of the freezer, the very thin gaps in the bottom back of the freezer for air circulation will freeze over. Read the other reviews here about the water dripping from the freezer to the fridge. They are all caused by the freezer vents icing over if even partially blocked. I have tested it and it will work as expected if you have very little in the center of the freezer, but that makes the capacity about 50% which is useless due to the size already. I have to constantly unplug and defrost and start over. It is all a giant design flaw. I am buying a different brand and this one will hit the landfill.
Hey Kevin, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Very happy with the purchase.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is as described and we requested for them to remove the wooden planks. The delivery was very professional and they removed the plastic wrap very neatly. We do not have any issues and definitely recommend to anyone.
I would recommend this to a friend
Rated 3 out of 5 stars
Fridge
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had problems after six months warranty fixed the issue after a month
This reviewer received promo considerations or sweepstakes entry for writing a review.
Went away for New Years weekend, the unit was working, all was well. Come home Jan 02 to a defrosted mess.
Freezer completely defrosted, all contents stinking, leaking, same in the refrigerator compartment. All spoiled and stinking.
Thank you for sharing your insights with us, SierraDelta. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Best Buy Does Not Stand By Products It chooses to
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If zero stars was an option believe me I'd go negative 3. This fridge broke down after 5 months. During the 5 months it worked "OK" at best. The compressor broke down and the service technician sent by Whirlpool said 2 weeks to get a part. A fridge worth of Spoiled food and the extra expenses of having to buy food for the day and nothing Best Buy could do. Spoke to representatives at two locations and a phone service representative who all essentially said "only with geek squad protection can we help....and only after the manufacturers warranty expires". Complete nonsense and im utterly let down by best buy. I will NEVER buy a major household appliance through them nor will let any family member do the same. Thank you for helping out Best Buy.
Hey Julian, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 4 out of 5 stars
Fits my studio perfectly
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge was a life saver. The fridge I bought priory was dented on arrival and I need to purchase a new one urgently. This fit all my requirements and expectations
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
whirlpool top freezer and all steel
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
good size, have it installed in my parents garage as their secondary for all the extra stuff pops buys.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had the fridge for a few days and I must say that this was great. The only issue is that I definitely underestimated the size, I returned it as it was much smaller than I anticipated, this fridge seems like it's meant for 1 person or two at most.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for small pace. Very well laid out. Sales associate at Tyler store is the best. This is the third appliance Best Buy has delivered this year. All perfect. Delivery staff was professional and quick
This reviewer received promo considerations or sweepstakes entry for writing a review.
Refrigerator lasted about 2 months before it went out. The compressor burnt out. They did send a texh at no cost thru the manufacturer. The tech ician explained this was a common issue with a batch of these Refrigerators still working with no issue. Lets hope it stays that way.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Thank you for sharing your insights with us, Josep. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
Ok for extra storage
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy installation and hookup. A little smaller than I wanted
I would recommend this to a friend
Rated 1 out of 5 stars
annoyed
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This a major appliance - for it go from 3/22 to 5/23 (1 year and 2 months) and then die is absolutely unaccepable. I swear companies design these to fail after the mfg warranty.
Thank you for sharing your insights with us, Lkc3. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.