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Customer Ratings & Reviews

Your price for this item is $589.99
The comparable value price is $609.99

Customer reviews

Rating 3.3 out of 5 stars with 410 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

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Cons mentioned filter

58%would recommend to a friend

Customers are saying

Customers often highlight the compact size and great fit for small spaces of the 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator. Many appreciate its quiet operation and the price point compared to competitors. However, there are concerns about its cooling capabilities, with some customers reporting issues within a few weeks of use. Short lifespan, limited warranty, and leaking issues have also been mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 410 reviews
  • Rated 5 out of 5 stars

    New buyer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing a refrigerator, definitely trail and error. Was smaller than I thought, but again that's on me. Works amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the purchase.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is as described and we requested for them to remove the wooden planks. The delivery was very professional and they removed the plastic wrap very neatly. We do not have any issues and definitely recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit for my 50 foot SeaRay yacht.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks great and keeps the food and drinks extra cold, I would highly recommend this to anyone who sails the seas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridg

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last year and I am very happy with the purchase so far. Just what I was looking for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage! Compressor failed after 5 Months!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Mid-June 2022, compressor failed the day before Thanksgiving. Can’t get a service tech out until Monday. Still, to replace a $475 part on a $500 fridge. Absolute Junk and I would get rid of it in a heartbeat if I could!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, KevinR. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator/freezer. It works perfectly for my space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase even if it’s smaller but enough for 2people grocery, compared price quality I can tell it’s worth it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Freezer does not work right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer does not stay cold and keeps melting the ice. Does not have a separate temp gauge for the freezer so completely at the mercy of the refrigerator.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Jeff, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Rated 5 out of 5 stars

    excellent purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit arrived and the delivery is very smooth, the team helped to set it up and plugged in the power and ensured that the unit is working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator for one of my houses and so far its been great. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it a year ago and still looking like brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great appliance works amazing and as it should get one if you need one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 13 cu ft refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool 13 cu ft refrigerator works as it should. I added the ice maker and it is performing as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect, exactly what I needed for a part of my house, it's wonderful, thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Freezer stopped working after a year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer would over freeze and not defrost. Past the warranty period of a year. Do not recommend the Fridge or Best Buy. Second Fridge in 3 years from Best Buy that had damage just outside of warranty period.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Horrible Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in August. Freezer is now not working. Fridge seems to be heading towards not functioning as well. Threw away all of my frozen goods. Bad quality.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Nymul, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great as a main or 2nd fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, VERY quiet. Perfect for small spaces or as a 2nd refrigerator. Adjustable shelfs, and a vent control to adjust freeze temp. Digital controls and LED lighting are very nice!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 1 month of use…. Best Buy return policy didn’t allow for return 5 weeks later, bought in November 2022, today is almost august 2023 still waiting whirlpool to send a replacement…

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, AttilaB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , customer service is exceptional ans delivery was on time

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works Well

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools and freezes well. Just a tad bit small than what I wanted but not bad for a couple.

    I would recommend this to a friend