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Customer Ratings & Reviews

Your price for this item is $589.99
The comparable value price is $609.99

Customer reviews

Rating 3.3 out of 5 stars with 410 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

58%would recommend to a friend

Customers are saying

Customers often highlight the compact size and great fit for small spaces of the 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator. Many appreciate its quiet operation and the price point compared to competitors. However, there are concerns about its cooling capabilities, with some customers reporting issues within a few weeks of use. Short lifespan, limited warranty, and leaking issues have also been mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 410 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice size for rentals/apartments love that you can ad an ice maker

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smaller but decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so I ordered a bit smler by mistake but it turns out you can fit alot in this fridge with the right containers. Its efficient and quiet and looks nice we are a family 3 so we can keep what we need it with no problem . Keeping me organized and my son said hey at least the food in it will be legit lol. We like it. We do have a seperate freezer chest as well .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not A Good Buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product in less than a year was malfunctioning. I have to call Whirlpool three times for repair. I would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, IrisB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Stay away from purchasing this fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had so many problems with this fridge. It has stopped working 3 times in the past year. Stay away from purchasing this fridge.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, osalas. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fridge review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is the right size for 2- 3 people and it gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard refrigerator, but great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a standard refrigerator, this is a great buy! Lots of fridge space, great freezer, and you can add on an icemaker (sold separately) later if you want it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge very economical abs doesn’t take up too much space. It holds all food essentials in good space containers and very nice electrical use as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little refrigerator, keeps drinks cold and the ice cream colder!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool Fridge died (compressor) after 45 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge compressor died after 65 days of use. Best Buy wouldnt return it and manufacturer would help me (whirlpool). dont waste your money or time with this product

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey ryan, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    IT doesn't last. BAD product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is less than 18 months old and do not cool any longer. Since I did not buy extended warranty, Whirpool charges for the inspection, at least 100 dollars + estimate. I do not recommend.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    0 out of 5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 of I could give it that. Freezer popped open in the middle of the night. Everything thawed. No kids in the house 2 adults. Witnessed it open on its own later that day. The door does not close well

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Peachy, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it as the extra fridge for my basement. Good quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer developed a frost build-up and the refrigeration section stopped cooling after 16 months. Also, It was almost impossible to unwrap it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, LouisS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you WhirlpoolBrand

  • Rated 1 out of 5 stars

    Bought 6 Months ago and it's starting to fail

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just writing this to confirm, the fridge is absolutely a waste of money, it will start performing poorly and break after a few Months of use

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey pablo, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Barely 2 years old and it already stopped working

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had to pay almost $300 (about half of my original purchase price) to replace the evaporator fan motor. This refrigerator is cheap junk.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Megan. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Its a very good expirience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way they treated a customer and theyre so nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luke

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge just wish I had it in white. Tired and Hard to clean that stainless steel !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete Failure after 6 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product failed completely after six months…we will see if there is any customer support. BestBuy kicked it over to Whirlpool…

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      BrettB, Thank you for sharing your insights with us, CONSUMER. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modern and great little refrigerator. Works perfect for my basement bar, and keep everything cold. We ordered the accessory icemaker as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small space

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value for a small space or back up refrigerator. I use for my garage and it hasn't disappointed. Holds more than you might think.

    I would recommend this to a friend