Customer Ratings & Reviews
- Model:
- WRT112CZJW
- SKU:
- 6391373
Rating by feature
- Storage Capacity
Rating 3.6 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator's overall performance and its suitable size for smaller spaces. Many appreciate its roomy capacity and quiet operation, along with the very cold freezer temperature. However, some customers have noted an issue with the door seal, mentioning that it does not close properly.
This summary was generated by AI based on customer reviews.
Fridge stopped working within the first year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge stopped working within the first year. It keeps the items frozen in the freezer but the fridge section does not stay cold. I am contacting the store now to see what my options are. Has anyone had issues with this particular fridge?
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Very good fridge.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge, so far I have no complaints. My order was delivered without any problems.
I would recommend this to a friendExcellent value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very compact, is perfect for a second refrigerator!
I would recommend this to a friend- Pros mentioned:Capacity
Very nice fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Compact but holds a lot still. Perfect.
I would recommend this to a friend - Pros mentioned:Size
Garage fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for our secondary fridge in our garage
I would recommend this to a friend Overvalue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To expensive for the product, is to small and for the basic work the price is high
No, I would not recommend this to a friend- Cons mentioned:Freezer performance
Very Unhappy !
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped cooling 3 weeks after I plugged it in !!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey ShelleyN, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Do not buy!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fridge in October. It is March. It has been leaking water from the freezer almost daily. We had a technician from Best Buy come out this morning who said “for this model there’s nothing he can do and we need to unplug our fridge for two days.” What was the point of that?
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Jules. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Be careful!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for my experience; I paid full price for a brand new version of this refrigerator, but i opened the freezer and found an open box tag. I didn't see the tag within the return window so the company wont replace or discount the product. Very disappointing and deveptive sales practice.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Kate01. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Solid, basic fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooling settings are a bit confusing, but over all, solid, basic fridge.
I would recommend this to a friendValuable product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product may be small, but it is still good value for the price.
I would recommend this to a friend7 month lifespan?
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this in June and the refrigerator has already failed.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, JenniferC. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Stay far away
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's August. Bought in Jan. and it's already dead. Customer service non-existent. They will "call me in 2 weeks" - I kid you not. That's not even for service but just to talk to me. Stay away from Whirlpool.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey DisgruntledGoat, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Stopped Working After Six Months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased after six months it stopped working, Since it's under warranty it took Advantage Appliance Repair company 3 days to come check and said need to order parts, then schedule a repair date. Don't know how long it will take. In mid June without refrigerator for over a week. Life is in hell.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Excellent service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moisés wad excellent. He was so personable and so efficient. Told me about the news refrigerator dry up was quick. He made it so stress free You all should have more followers like him what’s up with you all again and get delivery from you all again
I would recommend this to a friendWhirlpool refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the fridge in October and the freezer wasn’t cold enough from the start. We are still waiting for it to be fixed after 4 visits from their service company. Whirlpool doesn’t stand by their products. Second bad experience with whirlpool. Never again
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, StaceyM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Good Fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Whirlpool Fridges before so when I purchased this one I was not worried, So far its working quietly and reliably, to this add the great Best Buy price and I'm a happy customer.
I would recommend this to a friendRefrigerator does not work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money refrigerator does not keep proper temperature. Food in freezer and refrigerator had to be thrown out. Right from the start of using it I noticed everything was warm I’m lucky I didn’t get food poisoning. My last Whirlpool product.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey MarkD, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Not worth the trouble
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerate keeps freezing over. I've had it repaired once already when it was still under the 12 month manufacturer warranty after it froze up twice. It has frozen up again and i followed everything they said to do. Not worth the price for the food lost all 4 times now. Would NOT recommend!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, ChristaB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3lF6k3H or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Do not buy this!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An absolute piece of garbage. The door did not close properly and thus would not maintain temperature. The second one had the same problem. Whirlpool has some nerve selling this. I will not buy another Whirlpool appliance.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, ElgeP. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
