Customer Ratings & Reviews

Refrigerator failed within two weeks. Lost over $300 in food.

No good. It’s very small. Not working after two weeks. Not recommend.

Its not working well so we returned. Not that good

Bought this for the office. Perfect size. No issues.

Bought in Jan 2021 and now doesn’t cool. Piece of junk. Stay away from Whirlpool

Refrigerator has completely died 5 months after purchase. It's warmer in the refrigerator and freezer than it is in the room. Compressor kicks on for a few seconds and shuts back off. Light is intermittent.

They installed quickly and perfectly with professionalism and kindness.

Fits perfect, nice looking and very efficient good quality.

Hello there. I created an account just to you how GOD-AWFUL this refrigerator is. I am thankfully renting, but will have to put up with this piece of crap for another year—and it's even a new fridge! This poor excuse of an appliance has been nothing but trouble for me. Constant leakage from the fridge vents up top, down the wall of the fridge + onto the middle shelf, and under the crisper. If not caught in time, the water will begin leak all over the floor. The vents leak plenty of water in a day, too. Meanwhile, the freezer vents can get icy and clogged, creating frost all over. I am fairly certain the problem lies in a clogged defrost drain tube. Great! Problem diagnosed. This has not been a simple fix. bought a flipping dehumidifer to put inside the fridge, I have to chip away the ice in the freezer daily (totally safe!), and have to wipe down the inside of the fridge walls + under the crisper daily. One time, I should the fridge off for a day, let it defrost, and then plugged it back in. It worked for a couple months, and then the problem started all over again. I WISH I COULD JUST BLOW THIS PIECE OF CRAP UP. When I move next, or when I purchase property of my own, you bet I will NEVER go for a fridge like this. And most likely not Whirlpool. MASSIVE FAIL.

This fridge is like the Ford Escort of refrigerators. It is small, the lighting is pitiful, the door storage is almost adequate. But if you are looking for a small bare bones refrigerator for a cheap price this is the way to go. We purchased it for a place holder because our 19 year old GE could not be repaired and we needed something to keep our food in and would fit in the space we had until we remodel the kitchen. Then we will upgrade to a more appropriate sized unit.

This refrigerator is horrible. Leaked and stopped cooling. Has broken twice in a year. The protection plan is essentially useless. I have been on the phone with Best Buy for at least 10 hours over the course of two weeks. They have not resolved the issue. After ensuring the refrigerator would be fixed within two weeks of my claim date.2/3 service appointments were cancelled. They have not issued my exchange and have not provided a reimbursement for my spoiled groceries. This has been the most exhausting and horrible customer service experience. I will never shop at Best Buy again.

Initially, I had issues with the temperature control, but I thought it was just taking some getting used to. When I was out of town, the freezer completely defrosted. This was just outside of my 1 year warranty so I thought I was out of luck. Now my freezer is continuously frosting over (have defrosted multiple times) and the refrigerator is not staying cool enough. There is always ice building up in the freezer and water dripping into the fridge. This refrigerator is a lemon!

Not ready to give a review because I just purchased it! It does give out an LED light. I was used to see a regular light blub. Fridge technology has changed! I purchased this fridge because my Mother's Kenmore went out after 20 years of usage! I want this one to do the same! It's smaller than our old one but it has lots of storage space! Looks nice and is quiet. It does use less energy than our old one!

Do not waste your money on this. I get it, you have a small space, you don’t have a huge budget.. but this was the worst refrigerator. It never called food properly. It leaked. The defrost fan stopped working and completely ruined all of my food. I had it repaired and ultimately had the same issues down the line. No refrigerator would be better than this refrigerator.

This refrigerator worked okay for the first 2 months of purchase but after the fridge door(bottom part) kept opening/wouldn't stay closed. My family and I had to put a chair in front of the fridge door so that it would stay closed. Now recently, the fridge part completely stopped working. The air is warm and food is not chilled or cold. The freezer part is working.

A little over a year after we purchased the fridge, water began to leak and freeze at the bottom of the freezer, embedding all of our food in ice. A certified technician came and quoted us over $600 for the repair, which is more than the cost of the fridge. Whirlpool said there was nothing that could be done since it's out of the one-year warranty. What a piece of junk!

This product has cause me stress due to its failing since I bought it. Freezer made frost after 6 month of purchase and now again same problem. Got it fix and it only worked for one day. I’m currently waiting for a repair once again. All my food went to waist and I currently can’t restock since it’s not working.

Looks great but only lasted 7 months before defrost stopped working

After buying this fridge a little over a year ago (warranty period), it started leaking. Repair person was unable to fix it. This is the second Whirlpool fridge I bought that broke and couldn't be fixed. Big waste of money so I suggest getting a different brand.

I had bought this more a little then three years ago. I wouldn’t recommend it to anyone. I had trouble the first year. They came out to fix it and the try to say weren’t closeing the freezer correctly so it froze. So we had to throw all ate food out and defrost it. We do it probably 4 times out of the year we have to defrost it. It sucks because he have to throw are food away. We had to call them out again and the said the same thing that the top freezer isn’t close correctly. But the thing is nobody really goes in it. I’ll am say don’t get it unless you love you waste $100 of dollars of food. Just to defrost it every few months.