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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $609.99

Customer reviews

Rating 3.3 out of 5 stars with 410 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

58%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator's overall performance and its suitable size for smaller spaces. Many appreciate its roomy capacity and quiet operation, along with the very cold freezer temperature. However, some customers have noted an issue with the door seal, mentioning that it does not close properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-410 of 410 reviews
  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Began to leak after about a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little over a year after we purchased the fridge, water began to leak and freeze at the bottom of the freezer, embedding all of our food in ice. A certified technician came and quoted us over $600 for the repair, which is more than the cost of the fridge. Whirlpool said there was nothing that could be done since it's out of the one-year warranty. What a piece of junk!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Fridgewatcher, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Save your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator worked okay for the first 2 months of purchase but after the fridge door(bottom part) kept opening/wouldn't stay closed. My family and I had to put a chair in front of the fridge door so that it would stay closed. Now recently, the fridge part completely stopped working. The air is warm and food is not chilled or cold. The freezer part is working.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, AraMa23. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    DON’T BUY to many issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has cause me stress due to its failing since I bought it. Freezer made frost after 6 month of purchase and now again same problem. Got it fix and it only worked for one day. I’m currently waiting for a repair once again. All my food went to waist and I currently can’t restock since it’s not working.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,MariaM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Lasted less than a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but only lasted 7 months before defrost stopped working

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Mjmc, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Don't waste money on Whirlpool appliances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying this fridge a little over a year ago (warranty period), it started leaking. Repair person was unable to fix it. This is the second Whirlpool fridge I bought that broke and couldn't be fixed. Big waste of money so I suggest getting a different brand.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, TED1. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Leakage

    Rated 1 out of 5 stars

    Worst Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from this fridge. I purchase it a year ago and its already broken. Very poor quality. The fridge was licking water from the inside. Spend the extra hundred and get a better fridge.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Keystone. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you WhirlpoolBrand

  • Rated 1 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in July 2021. Failed in less than 2 Years, and out of one year warranty. Repair cost is almost same price as buying a new comparable model. Do not buy!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, GermanC. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Worst Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two for a rental property and they are junk. One had has to be dethawed every 3 months of freezer leaks everywhere and the other doesnt freeze at all. Worst purchase ive ever made.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, RobertN. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Not good at all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer stopped working , it does not cool. I hardly use it. I got it for my basement and i regret buying this item.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Frankdabank. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Whirlpool fridge is garbage!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product every brought.. after one year, fridge door don’t closed, had to buy $100 extended warranty from whirl pool service.. warranty expired on 2022, now it won’t cool. It’s only 3 1/2 year.. suck!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, GeorgeC. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

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