Customer Ratings & Reviews

Absolutely the worst product i have ever purchased from whirlpool. Freezer over freezes and get ice built-up. Then the refrigerator doesn't cool. Absolutely horrible. Oh and it only comes with a one year warranty.

I have had Whirlpool Fridges before so when I purchased this one I was not worried, So far its working quietly and reliably, to this add the great Best Buy price and I'm a happy customer.

I bought this because I thought Whirlpool sold quality products. Boy, were we wrong! We have had issues with this refrigerator after only 4 months of use. Refrigerator was delivered end of August 2021, 4 months later water started leaking from freezer down into refrigerator then turning to ice and ruining food. Freezer had ice build up too. Now the refrigerator does not keep temperature and freezer looks like it’s been snowing in there! Even after first 4 months, Best Buy nor Whirlpool wanted to help. I have had a GE full size in our main kitchen for 18 years and never have had any issues! Super disappointing that Whirlpool won’t replace or recall them back!

nice small fridge. freezer is nice because it has 2 shelfs. had to remove one the door shelfs because if u have a frozen pizza in freezer u cant close the door. fridge area has nice room no complaints there

The only problem with the refrigerator is that when you turn the temperature down from bottom my frozen food from freezer starts to melt so I have to keep temperature high from refrigerator part to keep my frozen from melting so now my eggs get frozen

I waited 24 hours after I installed it to see if temperature would stabilize but it keeps dripping water in the refrigerator part and the freezer frosted around my food. Haven't had the time to call manufacturer for assistance on how to set right temperature since the manual is not helpful.

Piece of junk. Fridge quit working after 7 months. Lost a fridge full of food. Totaltech can't do anything until after the 1 yr. whirlpool warranty, and whirlpool doesn't pick up the phone. they have one of the best customer avoidance menus i've done battle with.

the fried is grate for small places was disappointed the I had to buy it twice but otherwise everything is good

Good basic refrigerator for the price, but it constantly has water pooled on the shelves in the refrigerator section. I do not have an icemaker, so I am assuming this is part of the defrost cycle for the freezer. All the food in the freezer is freezer burned very quickly and I sometimes find small pools of liquid in the freezer as well even though the thermometer I placed in it says it is in the proper freezing range. I believe this is all related to a faulty automatic defrost cycle. I also suggest leaving it set to the "Recommended" setting. When I adjusted it after adding a large amount of food, as suggested in the user manual, the freezer dropped to 40 below and the fridge rose to 50 degrees and would not stabilize for days. Had to throw everything away, unplug it for several hours, and then restart it at the Recommended setting.

Unit was what we were looking for and was a returned item for discount. Got unit home and didn’t work. Customer service personal was great and returned the item no problem. Unit should of been tested and not rated on exterior condition alone.

This fridge looks great and has decent storage for being a smaller friedge, but I was surprised whirlpool decided to act up. The fridge does not cool great. The worst part is the opening from the freezer to the fridge freezes over causing freezer burn and a warm fridge. I have had to turn my fridge off and let it defrost for 24hours about 6 times within the first 3 months of purchasing. Customer service for the item is also the worst. If you can get another fridge for the same price, take it. This one is just for looks apparently.

Purchased in June 2021. Doors do not provide confidence that they will stay shut. Don't expect help with lighting inside. Starting pooling water on shelves in month 9 of ownership. Can't find support for this problem in manual or online. Poor choice for a second refrigerator.

This is not a good fridge. The temperature controls are horrible. The one in the freezer feels like a toy knob. There is no distinctive clicks and the knobs feels really loose. It doesnt keep food frozen. Our icecream was more like whip cream consistency. It also builds up ice on the bottom of the freezer and leaks ALOT of water into the fridge. I had to put a bowl under the little component in the back to catch all the water. The fridge stays nice and cold! But the freezer wont stay cold. Going to see if manufacturers warranty will fix it. Only had it running since May 2021. Oh, it also shows finger prints too!

It looks great in my tenants efficiency. It’s really quiet and it’s the perfect size. Super spacious! The deliver was quick and easy and the delivery team was Courteous

Great working refrigerator if you’re looking for a small compact one. Only thing is that the doors often don’t close properly and you must be very careful if not everything will be defrosted.

We were looking for a second refrigerator for our garage and we found this on Best Buy side and liked it a lot. Best Buy dont have it on the floor so it is hard to decide. With the measurements of the fridge, we decided to take a chance and buy it. We did not regret to made the decision. It is a very good size for a second fridge, It is perfectly fit into our garage. Good cooling in the fridge and freezer section with good amount of space. If you are looking for a compact fridge with a reasonable storage this is a good one. It is not for a big family fridge but yes as second one.

It's early days for my new, compact Whirlpool counter-depth fridge: I've only had it for a week. Buy I want to share my early impressions. First, Best Buy's delivery people did an excellent job of installing it in tight quarters in a tiny studio apartment. They were friendly and informative. The fridge is stylish and looks great in the mini-kitchen. So far, it's cooling properly and is not excessively noisy.

Bought this for my Nephew. He Stated it works well and has lots of space. He loves the stainless steel which fits his decor.

We had to order and pick up from the warehouse. The process was essentially seem less. Had to unpack it there to get it to fit in a Honda Pilot. Barely fit but we got it home, set it up, let it sit overnight and fires it up. It runs flawlessly and has no damage, cosmetic or otherwise. We’re loving this fridge for a second unit in the kitchen! Knocked a star off for the price. We would have gone with a much less expensive unit if any had been available in stock. The price we paid would have been what we would expect to pay for a full sized unit.

Great price but fridge is much smaller than most normal size fridges. Ended up returning and getting larger fridge but is a great fridge for a tight or small space.