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Customer Ratings & Reviews

$589.99
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Comp. Value: $609.99

Customer reviews

Rating 3.3 out of 5 stars with 410 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

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Cons mentioned filter

58%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator's overall performance and its suitable size for smaller spaces. Many appreciate its roomy capacity and quiet operation, along with the very cold freezer temperature. However, some customers have noted an issue with the door seal, mentioning that it does not close properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 410 reviews
  • Pros mentioned:
    Portability, Size

    Rated 3 out of 5 stars

    Nice small refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small stainless steal refrigerator. Perfect if u have to carry refrigerator through a small space.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Door seal

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working refrigerator if you’re looking for a small compact one. Only thing is that the doors often don’t close properly and you must be very careful if not everything will be defrosted.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Stylish and Compact

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's early days for my new, compact Whirlpool counter-depth fridge: I've only had it for a week. Buy I want to share my early impressions. First, Best Buy's delivery people did an excellent job of installing it in tight quarters in a tiny studio apartment. They were friendly and informative. The fridge is stylish and looks great in the mini-kitchen. So far, it's cooling properly and is not excessively noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Not Bad for the cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing its job, freezer needed to be a bit colder to ensure frozen waffles, popsicles stayed completely frozen. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a converted garage to an apartment. Very small kitchenette . This frig was perfect! Works as it should and has ample space!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for two in townhouse. Stainless steel is really fingerprint resistant. Cools and freezes perfectly. Price was better than competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Freezer performance

    Rated 4 out of 5 stars

    Good little fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room, good little box. Freezer is not as good as I had hoped but adequate.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance, Leakage

    Rated 1 out of 5 stars

    Don't use this in the garage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was a real stinker. It leaked badly just weeks after we received it. Water everywhere inside the fridge, and all over the floor. Eventually it just stopped cooling entirely. All told it lasted a bit over one year before we decided to have it hauled away. We've had two bad experiences in a row with Whirlpool refrigerators. The quality isn't what it used to be. We won't be coming back to this brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door seal, Freezer performance

    Rated 1 out of 5 stars

    Waste of money, poor design and quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a waste of my money. The doors pop open if you close one, the other opens. I have lost more than one freezer full of food because I don't realize the freezer opened when I put something away in the refrigerator. I can only get things to freeze if it is on the max setting. I've had it too long to return it (8 months) or I would. Look elsewhere, don't waste your money on this poorly made refrigerator.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey KCCulinary, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Door seal

    Rated 3 out of 5 stars

    Ok but door design needs some work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall but if u stick stuff in the door it causes the door to not want to close. U have to push it closed n make sure its sealed. My gf has left the door cracked several times because of this issue.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 4 out of 5 stars

    Great if the Door Wouldn't Pop Open

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is partially user error but the way the door drawers are if anything on the shelves is close to the end of the glass it manages to keep pressure on the door and it might close fine with a satisfying seal but more than once I went back into the garage and it was wide open. I tilted it back and it helps but the door still opens it's now not just wide open. I'd like to be able to utilize the whole shelf

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 3 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is ok for garage use Compact has a lot of space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great fridge for small spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was purchased to go in our guest house, which has a very small kitchen area with limited space. It works great on that scenario, it for nicely into a small space, and does it's job very well. The only negative content I have is that the protective film that it ships with was for some reason applied underneath seams and joints, which makes it just about impossible to completely remove it, and that makes the appearance a little shoddy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. Do not buy this refrigerator. I bought it to use as a spare in the basement (fully climate controlled.) It is inconsistent and the shelves constantly fills with water. Not just a small amount that should have evaporated. Both shelves fill or have large puddles. It is not a genetic off brand and I expected better performance. There has never been anything in the fridge that would have clogged the drainage/evaporation hole. I have tried every solution possible including a full defrost. It seems to get really bad if a large quantity of groceries are added. Even though the shelves fill up, the bottom under the drawer is always dry. I initially thought it was user error and we were trying to put too much in given it's size. Given that the return period is up, we just make sure the small amount of food we actually keep in it packaged in plastic. I will add photos the next time it fills.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Pdbay, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Door seal

    Rated 1 out of 5 stars

    Do NOT reverse doors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan on reversing the door, do NOT buy this unit. The seal will not work when you reverse the door. Poorly designed and engineered, but I guess you get what you paid for.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Lenny, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. Also, if needed, the refrigerator part can get almost as cold as a freezer if you needed that. However it did come on 2 blocks of wood that need ed a socket wrench to remove. And there was this plastic film that was really hard to take off.. Other than that great fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Whirlpool small frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a small frig to use in our basement. Getting a larger one down our stairs was not easy. This one looks nice and works great! Happy with purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BROKEN FRIDGE AFTER 3 MONTHS

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a piece of trash company. Everything from the fridge to the customer service has been a nightmare. This fridge stopped working only 3 months after buying it. I've been living with a tiny mini fridge for the past 3 months. They are not in a hurry to replace your fridge under the manufacture warranty. This company has gone down the drain like a giant WHIRLPOOL.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, DAVID. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible.
      Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a back up when our brand new Kitchenaid refrigerator died and took two months to get fixed. This fridge works great and has plenty of room inside. It is a no-frills fridge but looks great and keeps our beverages and ice cream super cold.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good fridge, wish could find ice maker to add.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge for our office building and its the perfect size for the available space, only down fall is that it shows picture with ice maker but when received it didn't come with it. come to find out its an optional item however cant seem to find it to purchase. All in all good item so far.

    I would recommend this to a friend
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