Customers are enthusiastic about the 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator's overall performance and its suitable size for smaller spaces. Many appreciate its roomy capacity and quiet operation, along with the very cold freezer temperature. However, some customers have noted an issue with the door seal, mentioning that it does not close properly.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 410 reviews
Pros mentioned:
Overall performance, Size
Rated 5 out of 5 stars
Small Fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect fridge for our basement kitchenette! It's small enough to fit a tight space but large enough to have a separate freezer section.
Unfortunately this is the replacement for a brand new one that never worked after it was delivered. We wkndered how it ever got past quality control!This one works great.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is the right size for a for a one person household that wants more than a minifridge. The width and height are smaller in person than you would think. The freezer does not have a ton of room, but enough for a bunch of frozen pizza ha! The fridge is absolutely crisp steel, really pretty.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Disappointed to say the least. Purchased the refrigerator in Dec 2020 and 16 months later, the freezer completely freezes over and the refrigerator wont stay cold....of course, it is out of warranty after 12 months.
Hey bgilio, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Cons mentioned:
Door seal, Freezer performance
Rated 2 out of 5 stars
Ehh
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doors dont stay shut and freezer frosts up, need 8 characters.
Thank you for sharing your insights with us, Mrxyz. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Cons mentioned:
Leakage
Rated 3 out of 5 stars
Whirlpool refrigerator
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It leaks water from freezer to inside of refrigerator
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product didn't last a month of being plugged in and neither Best Buy or Whirlpool will replace the defective item.
I bought this for my small business (Healthcare clinic) and that seems to have fallen on deaf ears as well considering I need the refrigerator for what I do. what a nightmare it's been.
Thank you for sharing your insights with us, DrJapNgie. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Pros mentioned:
Capacity, Size
Rated 5 out of 5 stars
Refrigerator
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought when my big refrigerator went out and had to wait for repairs. This small fridge does very well. The freezer is pretty small but quite sufficient for the two of us.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I highly recommend not purchasing this.
Every so often water pools in the fridge or suddenly it is no longer cold in the fridge. To fix it, we have to remove all of our food and unplug the fridge, leaving both the freezer and the fridge doors open to thaw out.
We’ve had to do that a few times since purchasing and it’s only been a year and a half!
Thank you for sharing your insights with us, jbbbb123. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
you will be sorry
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been through two of these. One at home, one at my office. Both had significant issues with water collecting in the bottom drawers, then the drain lines freezing, backing up water into the freezer compartment, which iced over. I had the Geek Squad protection. One of the two GS visits had the tech place wood shims under the fron feet to tip the unit slightly backwards. This failed to resolve the issue, plus looked terrible. Next move is to ask for a refund and buy any other brand than Whirlpool
Thank you for sharing your insights with us, KenC. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
fridge review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
nice small fridge. freezer is nice because it has 2 shelfs. had to remove one the door shelfs because if u have a frozen pizza in freezer u cant close the door. fridge area has nice room no complaints there
I would recommend this to a friend
Rated 1 out of 5 stars
Don’t buy
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this because I thought Whirlpool sold quality products. Boy, were we wrong! We have had issues with this refrigerator after only 4 months of use. Refrigerator was delivered end of August 2021, 4 months later water started leaking from freezer down into refrigerator then turning to ice and ruining food. Freezer had ice build up too. Now the refrigerator does not keep temperature and freezer looks like it’s been snowing in there! Even after first 4 months, Best Buy nor Whirlpool wanted to help. I have had a GE full size in our main kitchen for 18 years and never have had any issues! Super disappointing that Whirlpool won’t replace or recall them back!
Thank you for sharing your insights with us, Bf28. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
avoid at all costs
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Piece of junk. Fridge quit working after 7 months. Lost a fridge full of food. Totaltech can't do anything until after the 1 yr. whirlpool warranty, and whirlpool doesn't pick up the phone. they have one of the best customer avoidance menus i've done battle with.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Thank you for sharing your insights with us, FrederickW. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 2 out of 5 stars
Disappointed
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unit was what we were looking for and was a returned item for discount. Got unit home and didn’t work. Customer service personal was great and returned the item no problem. Unit should of been tested and not rated on exterior condition alone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge was a life saver. The fridge I bought priory was dented on arrival and I need to purchase a new one urgently. This fit all my requirements and expectations
I would recommend this to a friend
Cons mentioned:
Freezer performance
Rated 5 out of 5 stars
didnt know what to expect
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my back deck under a gazebo to eliminate coolers. Not climate controlled but out of the sun and most rain. keeps everything cold and freezer works great, I have it on the highest cold settings and nothing has frozen in the fridge. or been warm. The freezer does ice up but that doesn't bother me because its keeping the liquor nice a cold. I move it to my garage in the winter and it works extremely well in there too. Based off the reviews , I haven't attempted to switch what side the door opens on. So that hasn't been a problem for me.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the fried is grate for small places was disappointed the I had to buy it twice but otherwise everything is good
I would recommend this to a friend
Pros mentioned:
Portability, Size
Rated 5 out of 5 stars
Nice little frig
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect little frig. I actually was looking for something for my garage to keep water and extra items. It was loaded into my Jeep and I got it home with no problem. Unpacked it and set it up and I’m very pleased.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for small pace. Very well laid out. Sales associate at Tyler store is the best. This is the third appliance Best Buy has delivered this year. All perfect. Delivery staff was professional and quick