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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $609.99

Customer reviews

Rating 3.3 out of 5 stars with 410 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

58%would recommend to a friend

Customers are saying

Customers often highlight the compact size and great fit for small spaces of the 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator. Many appreciate its quiet operation and the price point compared to competitors. However, there are concerns about its cooling capabilities, with some customers reporting issues within a few weeks of use. Short lifespan, limited warranty, and leaking issues have also been mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 410 reviews
  • Pros mentioned:
    Compact

    Rated 4 out of 5 stars

    Good little fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room, good little box. Freezer is not as good as I had hoped but adequate.

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Desperate handicap old lady

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Refrigerator in August 2023 and I also got the 5 year extended warranty since then I had to call whirlpool to fix it three times now the Refrigerator does not work at all I called whirlpool and all they do is give me the run around I call an appliance dealer he came to see the fridge and he said it is out of Butane and it cant be fixed I have been trying to get whirlpool to replace it now they say they cant do anything till December DONT WASTE YOUR MONEY DONT BUY ANYTHING WHIRLPOOL IT IS A ROTTEN COMPANY TO WORK WITH

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Coral. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for two in townhouse. Stainless steel is really fingerprint resistant. Cools and freezes perfectly. Price was better than competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Works well but small

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than expected, but works very well. It was a nice price.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great size for your Laundry Room or Garage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for my laundry room. It seems to keep constant temperature once you find the right settings. It has decent space for cold and frozen item. FYI if your are on a diet like Nurtisystems that has frozen meal plan the freezer might not hold your one month supply. I bought this just for my meals but I don't know how much space I would need at the time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in May 2020 and months later freezer started acting up. Things were half melted and some things weren't frozen at all. Food odor was getting worse day by day. Didn't even have a lot of food in there to begin with...

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey cher, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fits any design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact size and universal design to fit with any decor. We reversed the doors; be sure to check YouTube as the one-page illustration for this change is not very helpful; you’ll need a helping hand to lift the fridge to remove the bottom door hinge. Once doors are reversed, check all gaskets for full contact. We inserted cardboard strips in the gaskets for a few days to “stretch” them slightly and then no issues. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but door design needs some work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall but if u stick stuff in the door it causes the door to not want to close. U have to push it closed n make sure its sealed. My gf has left the door cracked several times because of this issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Awesome thanks whirlpool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a reasonable price love my lil fridge ... I would highly recommend to anyone looking for a small fridge

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Brand new refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always a believer in whirlpool products until now. I bought my refrigerator last August it worked fine for about three weeks , then it went out skedueled repairs. Tec came out said it was bad compressor . Second compressor came out you guesed it ( bad ) compressor , here we are in in april still no working refrigerator. Yes i have called tec support with no help ! Waranty is going to run out before i get to use my brand new refrigerator!!!!! Steve reimer

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, StevenR. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Compact, Quiet

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value,,,, Lots of room inside...keeps food nice and cold... Very quiet running.. Freezer keeps food frozen...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if the Door Wouldn't Pop Open

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is partially user error but the way the door drawers are if anything on the shelves is close to the end of the glass it manages to keep pressure on the door and it might close fine with a satisfying seal but more than once I went back into the garage and it was wide open. I tilted it back and it helps but the door still opens it's now not just wide open. I'd like to be able to utilize the whole shelf

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact size, very efficient. Keeps the products at good temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Measure twice…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our travel trailer. Made it fit, but I should’ve measured better first. Great fridge otherwise

    I would recommend this to a friend
  • Cons mentioned:
    Short lifespan

    Rated 2 out of 5 stars

    Died after 15 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge died 5 months after the 1 year warranty ended. I would expect a fridge to last longer than this.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, JonH. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Compact

    Rated 3 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is ok for garage use Compact has a lot of space

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Where the heck is the Ice Maker component?!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the fridge seems decent, I cannot figure out why Whirlpool has so many discrepancies with the Ice Maker part. Between Whirlpool themselves, Best Buy and other big box stores with the same fridge, I have been told multiple different part numbers for the ice maker. Then when I google said part number, it's non-existent. Frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice ample size fridge for 2 people, very quiet, quality shelves and easy hook up for ice maker if you like. Not too big Not too small

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a smaller refrigerator for my basement and chose this one based on Whirlpool reputation. It is horrible. Ice builds up in the bottom of the freezer on a daily basis and water leaks into the refrigerator. Sometimes the ice cubes don't fully freeze and the light doesn't always work. Do not buy this.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, RosasM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Great smallish fridge/freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for an extra fridge. Additional feeder and fridge space without taking up a lot of room.

    I would recommend this to a friend
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