Customer Ratings & Reviews

Our fridge was delivered back in August, 2020. We noticed that the temperature controls were off. We adjusted so that ice cream was cold but then the items in the fridge were frozen. We adjusted again, but now the ice cream is softer. It has been rather noisy and getting louder.

This refrigerator is the perfect size for a one person apartment or an office space, we put it in our basement for our daughter. Just a perfect size for those situations. Good refrigerator.

Great find! It serves as a secondary refrigerator during these interesting times! Small, compact & easy to use!

This particular fridge is one of the fridges of all time

Bought for my rental unit. It’s a very good size. Not too small. I’m very happy with this purchase.

Works as expected , small but dont need more space than that

What a great addition to our home - an extra refrigerator in the garage which is so helpful during family gatherings & the holidays! Just the perfect size - it’s been a great help!

looks like a nice fridge but took too long for mis-delivery. Love to deal with Best Buy but not for long if the delivery team still messes it up.

Purchased in October 2021. Failed in less than 14 months, and out of one year warranty. Repair cost is almost same price as buying a new comparable model. Do not buy!

Don’t do it!!! Not a quality product and literally the WORST customer experience I’ve ever had with a manufacturer. Our fridge was used as you would use any other normal refrigerator. Professionally delivered, installed and sat unmoved for the entirety of its use. After less than a year it broke, just inside the manufacturers 1-year warranty (btw a 1-year warranty for an appliance that’s supposed to last 5+ is a complete joke). After spending literally hours on hold to speak to customers service, we we’re finally able to schedule a service call. Service technician comes, diagnoses the issue, basically it’s gonna cost more in labor to fix than the fridge is worth. Service technician puts in a request to have the unit replaced. A month and a half goes by and no response from Whirlpool. Again, I spend hours on hold calling customer service, finally get through. First rep who “assists” me tries to give me the run around, saying that it’s out of warranty. I ask to speak to a supervisor. Supervisor also tries to tell me they won’t fix it because it’s out of warranty, even though it broke within the warranty. I insist, asking her to look at the case file to confirm that we filed a claim when it was still within the warranty. Turns out they “closed” the case, claiming that I agreed to purchase a new unit. I have to threaten legal action and reporting them to the BBB and other consumer report companies. I finally convince them to “make a one time exception out of good will” and cover the cost of the repairs. Service technician come out again to compile a list of parts needed. Then also, spends hours on the phone with Whirlpool trying to convince them to just replace the unit. They refuse and put in an order from a third party parts supplier and tell us we’ll find out in 22 DAYS if the parts are available! All in all, we’ve now been without a refrigerator for over three months. We’ve spent more on eating out than we payed for the fridge. Wasted both our time (on the phone and missed work for service calls) and the service companies time; and we still don’t know for nearly another month whether or not we’ll get it fixed or replaced.

Purchased this refrigerator to buy more food due to the pandemic. The freezer holds a lot of food as well as the refrigerator. I highly recommend this product.

Much smaller than I thought it was. I should have went to view in store. Know for next time. It is a good backup fridge.

This is really not a good refrigerator! I noticed when I open the refrigerator and close it the freezer door opens. This fridge is small and not moveable it really suck wish I could return because it would definitely go back!

Literally stopped working one month after 1 year warranty. Do yourself a favor and do not buy whirlpool! Started leaking water inside and then stopped cooling all together.

This is a fantastic refrigerator - great space for a width of only 24". I've had a bunch of refrigerators this size, and this has been my favorite thus far.

Doing its job, freezer needed to be a bit colder to ensure frozen waffles, popsicles stayed completely frozen. So far so good.

Prefect for what we need this item for. Always can depend on best buy to impress.

Beautiful refrigerator. Not too big and not too small. Perfect for my one bedroom basement apartment. I am pleased with this appliance. Looks great in my kitchen.

This whirlpool fridge is simple and easy to setup. There’s no fancy bells or whittles with this unit and it’s a very slim design compared to your family size units. But worth it as a good secondary fridge.

This has been an awful experience through and through. The fridge model has a known issue where the inside coolant freezes over and causes the freezer to create ice over everything while the regular refrigerator gets warm and spoils everything. Warranty people will only get there after a long hassle and all they did was tell us it’s a known issue that hasn’t been fixed. The person told us to tilt it back and put something under to keep it inclined, and to not fill the fridge. That’s it’s, pretty darn dumb. All of that didn’t work and we lost all of our groceries, again.