Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.2 out of 5 stars with 308 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

56%would recommend to a friend

Customers are saying

Customers often highlight the compact size and great fit for small spaces of the 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator. Many appreciate its quiet operation and the price point compared to competitors. However, there are concerns about its cooling capabilities, with some customers reporting issues within a few weeks of use. Short lifespan, limited warranty, and leaking issues have also been mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 308 reviews
  • Rated 5 out of 5 stars

    Perfect for one person

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the right size for a for a one person household that wants more than a minifridge. The width and height are smaller in person than you would think. The freezer does not have a ton of room, but enough for a bunch of frozen pizza ha! The fridge is absolutely crisp steel, really pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Garage fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our secondary fridge in our garage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overvalue

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To expensive for the product, is to small and for the basic work the price is high

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge … it’s about 6 inches smaller than I expected lol but this boy works very well. NOw! I will say that finger print resistant stuff is bologna unless u have dry hands lol besides that. It’s going to show smug unless!! U do leave the plastic coat it’s delivered in on the outside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for small places

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as my second fridge and keep it in my laundry room. It fit perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay far away

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's August. Bought in Jan. and it's already dead. Customer service non-existent. They will "call me in 2 weeks" - I kid you not. That's not even for service but just to talk to me. Stay away from Whirlpool.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey DisgruntledGoat, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Stopped Working After Six Months

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased after six months it stopped working, Since it's under warranty it took Advantage Appliance Repair company 3 days to come check and said need to order parts, then schedule a repair date. Don't know how long it will take. In mid June without refrigerator for over a week. Life is in hell.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Valuable product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product may be small, but it is still good value for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool refrigerator

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the fridge in October and the freezer wasn’t cold enough from the start. We are still waiting for it to be fixed after 4 visits from their service company. Whirlpool doesn’t stand by their products. Second bad experience with whirlpool. Never again

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, StaceyM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    New Fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using as a second refrigerator for our large family. Works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refrigerator does not work

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money refrigerator does not keep proper temperature. Food in freezer and refrigerator had to be thrown out. Right from the start of using it I noticed everything was warm I’m lucky I didn’t get food poisoning. My last Whirlpool product.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey MarkD, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Do not buy this!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute piece of garbage. The door did not close properly and thus would not maintain temperature. The second one had the same problem. Whirlpool has some nerve selling this. I will not buy another Whirlpool appliance.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, ElgeP. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Not worth the trouble

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerate keeps freezing over. I've had it repaired once already when it was still under the 12 month manufacturer warranty after it froze up twice. It has frozen up again and i followed everything they said to do. Not worth the price for the food lost all 4 times now. Would NOT recommend!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, ChristaB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3lF6k3H or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Perfect choice for every home.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best unit I bought ever. It’s been more than year and still works great. I specially came to just give my review. 100% recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage! Compressor failed after 5 Months!!!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Mid-June 2022, compressor failed the day before Thanksgiving. Can’t get a service tech out until Monday. Still, to replace a $475 part on a $500 fridge. Absolute Junk and I would get rid of it in a heartbeat if I could!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, KevinR. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Perfect fit for my 50 foot SeaRay yacht.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks great and keeps the food and drinks extra cold, I would highly recommend this to anyone who sails the seas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridg

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last year and I am very happy with the purchase so far. Just what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator/freezer. It works perfectly for my space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase even if it’s smaller but enough for 2people grocery, compared price quality I can tell it’s worth it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Freezer stopped working after a year

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer would over freeze and not defrost. Past the warranty period of a year. Do not recommend the Fridge or Best Buy. Second Fridge in 3 years from Best Buy that had damage just outside of warranty period.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand