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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $659.99

Customer reviews

Rating 3.2 out of 5 stars with 308 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

56%would recommend to a friend

Customers are saying

Customers often highlight the compact size and great fit for small spaces of the 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator. Many appreciate its quiet operation and the price point compared to competitors. However, there are concerns about its cooling capabilities, with some customers reporting issues within a few weeks of use. Short lifespan, limited warranty, and leaking issues have also been mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 308 reviews
  • Rated 5 out of 5 stars

    excellent purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit arrived and the delivery is very smooth, the team helped to set it up and plugged in the power and ensured that the unit is working.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 1 month of use…. Best Buy return policy didn’t allow for return 5 weeks later, bought in November 2022, today is almost august 2023 still waiting whirlpool to send a replacement…

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, AttilaB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Frigidaire

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it a year ago and still looking like brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great appliance works amazing and as it should get one if you need one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 13 cu ft refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool 13 cu ft refrigerator works as it should. I added the ice maker and it is performing as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect, exactly what I needed for a part of my house, it's wonderful, thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not A Good Buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product in less than a year was malfunctioning. I have to call Whirlpool three times for repair. I would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, IrisB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great as a main or 2nd fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, VERY quiet. Perfect for small spaces or as a 2nd refrigerator. Adjustable shelfs, and a vent control to adjust freeze temp. Digital controls and LED lighting are very nice!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from purchasing this fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had so many problems with this fridge. It has stopped working 3 times in the past year. Stay away from purchasing this fridge.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, osalas. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , customer service is exceptional ans delivery was on time

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works Well

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools and freezes well. Just a tad bit small than what I wanted but not bad for a couple.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool Fridge died (compressor) after 45 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge compressor died after 65 days of use. Best Buy wouldnt return it and manufacturer would help me (whirlpool). dont waste your money or time with this product

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey ryan, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    0 out of 5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 of I could give it that. Freezer popped open in the middle of the night. Everything thawed. No kids in the house 2 adults. Witnessed it open on its own later that day. The door does not close well

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Peachy, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Avoid!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer developed a frost build-up and the refrigeration section stopped cooling after 16 months. Also, It was almost impossible to unwrap it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, LouisS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you WhirlpoolBrand

  • Rated 4 out of 5 stars

    Smaller but decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so I ordered a bit smler by mistake but it turns out you can fit alot in this fridge with the right containers. Its efficient and quiet and looks nice we are a family 3 so we can keep what we need it with no problem . Keeping me organized and my son said hey at least the food in it will be legit lol. We like it. We do have a seperate freezer chest as well .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought 6 Months ago and it's starting to fail

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just writing this to confirm, the fridge is absolutely a waste of money, it will start performing poorly and break after a few Months of use

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey pablo, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Complete Failure after 6 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product failed completely after six months…we will see if there is any customer support. BestBuy kicked it over to Whirlpool…

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      BrettB, Thank you for sharing your insights with us, CONSUMER. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fridge review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is the right size for 2- 3 people and it gets the job done

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    11.6 whirlpool fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item on a back order..I've had this refrigerator for about 3 months and it is already leaking water(heavy condensation)..save your money

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Fridge Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge very economical abs doesn’t take up too much space. It holds all food essentials in good space containers and very nice electrical use as well

    I would recommend this to a friend