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Customer Ratings & Reviews

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Your price for this item is $449.99
The comparable value price is $659.99

Customer reviews

Rating 3.2 out of 5 stars with 308 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

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Cons mentioned filter

56%would recommend to a friend

Customers are saying

Customers often highlight the compact size and great fit for small spaces of the 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator. Many appreciate its quiet operation and the price point compared to competitors. However, there are concerns about its cooling capabilities, with some customers reporting issues within a few weeks of use. Short lifespan, limited warranty, and leaking issues have also been mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-308 of 308 reviews
  • Cons mentioned:
    Leaking

    Rated 1 out of 5 stars

    Don't waste money on Whirlpool appliances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying this fridge a little over a year ago (warranty period), it started leaking. Repair person was unable to fix it. This is the second Whirlpool fridge I bought that broke and couldn't be fixed. Big waste of money so I suggest getting a different brand.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, TED1. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    I wouldn’t recommend meant it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this more a little then three years ago. I wouldn’t recommend it to anyone. I had trouble the first year. They came out to fix it and the try to say weren’t closeing the freezer correctly so it froze. So we had to throw all ate food out and defrost it. We do it probably 4 times out of the year we have to defrost it. It sucks because he have to throw are food away. We had to call them out again and the said the same thing that the top freezer isn’t close correctly. But the thing is nobody really goes in it. I’ll am say don’t get it unless you love you waste $100 of dollars of food. Just to defrost it every few months.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, CharmaineM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased June 2021. Starting noticing water leaking from freezer to fridge in Oct 2023. Unplugged and opened inside panel of freezer. Ice formed in coils. Defrosted outside as food was on ice in ice chests. Plugged back in day 3. Still not cooling properly freezer or frig. DO NOT BUY. After reading all other comments this is a lemon. Things are now cheaply made and do not last. No need to post pics. I have seen others with same issues and no resolution but to toss in landfill which is shameful. Money blowing in the wind. REPEAT DO NOT BUY

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Scarlett. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Worst Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two for a rental property and they are junk. One had has to be dethawed every 3 months of freezer leaks everywhere and the other doesnt freeze at all. Worst purchase ive ever made.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, RobertN. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Warm fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself from a headache. It works fine for a few months got in last year around October. Fits perfectly in small space. HOWEVER, the freezer gets really cold which then blocks the cold air from going to the bottom compartment. So, the freezes over even at the lowest setting. While, bottom compartment for produce is WARM. YOUR FOOD WILL GO BAD. Then you have to defrost, The Whole fridge every other week to get the bottom compartment to be cold again. It’s NOT WORTH the trouble and hassle.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Almano, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Worst Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from this fridge. I purchase it a year ago and its already broken. Very poor quality. The fridge was licking water from the inside. Spend the extra hundred and get a better fridge.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Keystone. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you WhirlpoolBrand

  • Rated 1 out of 5 stars

    DON’T WASTE YOUR MONEY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this only for 3 months and the freezer stopped working and everything went bad in it. The fridge stopped getting cold right after. I wish i never spent money on it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, AutumnG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Not good at all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer stopped working , it does not cool. I hardly use it. I got it for my basement and i regret buying this item.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Frankdabank. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand