Customer Ratings & Reviews
- Model:
- WRT112CZJZ
- SKU:
- 6391374
Rating by feature
- Storage Capacity
Rating 3.6 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator's overall performance and its suitable size for smaller spaces. Many appreciate its roomy capacity and quiet operation, along with the very cold freezer temperature. However, some customers have noted an issue with the door seal, mentioning that it does not close properly.
This summary was generated by AI based on customer reviews.
Stay far away
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's August. Bought in Jan. and it's already dead. Customer service non-existent. They will "call me in 2 weeks" - I kid you not. That's not even for service but just to talk to me. Stay away from Whirlpool.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey DisgruntledGoat, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Excellent service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moisés wad excellent. He was so personable and so efficient. Told me about the news refrigerator dry up was quick. He made it so stress free You all should have more followers like him what’s up with you all again and get delivery from you all again
I would recommend this to a friendGood Fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Whirlpool Fridges before so when I purchased this one I was not worried, So far its working quietly and reliably, to this add the great Best Buy price and I'm a happy customer.
I would recommend this to a friendGarbage! Compressor failed after 5 Months!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Mid-June 2022, compressor failed the day before Thanksgiving. Can’t get a service tech out until Monday. Still, to replace a $475 part on a $500 fridge. Absolute Junk and I would get rid of it in a heartbeat if I could!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, KevinR. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Freezer does not work right
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer does not stay cold and keeps melting the ice. Does not have a separate temp gauge for the freezer so completely at the mercy of the refrigerator.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Jeff, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
excellent purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this unit arrived and the delivery is very smooth, the team helped to set it up and plugged in the power and ensured that the unit is working.
I would recommend this to a friendFrigidaire
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it a year ago and still looking like brand new
I would recommend this to a friendBad product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1 month of use…. Best Buy return policy didn’t allow for return 5 weeks later, bought in November 2022, today is almost august 2023 still waiting whirlpool to send a replacement…
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, AttilaB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Stay away from purchasing this fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had so many problems with this fridge. It has stopped working 3 times in the past year. Stay away from purchasing this fridge.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, osalas. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Whirlpool Fridge died (compressor) after 45 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge compressor died after 65 days of use. Best Buy wouldnt return it and manufacturer would help me (whirlpool). dont waste your money or time with this product
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey ryan, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Not A Good Buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product in less than a year was malfunctioning. I have to call Whirlpool three times for repair. I would not recommend this product.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, IrisB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Great Purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little refrigerator, keeps drinks cold and the ice cream colder!
I would recommend this to a friendBought 6 Months ago and it's starting to fail
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm just writing this to confirm, the fridge is absolutely a waste of money, it will start performing poorly and break after a few Months of use
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey pablo, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it as the extra fridge for my basement. Good quality
I would recommend this to a friendLuke
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my fridge just wish I had it in white. Tired and Hard to clean that stainless steel !
I would recommend this to a friendComplete Failure after 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product failed completely after six months…we will see if there is any customer support. BestBuy kicked it over to Whirlpool…
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .BrettB, Thank you for sharing your insights with us, CONSUMER. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Its a very good expirience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way they treated a customer and theyre so nice
I would recommend this to a friendBarely 2 years old and it already stopped working
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just had to pay almost $300 (about half of my original purchase price) to replace the evaporator fan motor. This refrigerator is cheap junk.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Megan. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Small but Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good starter fridge but very small. It’s been less than a year and I’m already having to replace it as I’ve outgrown it
I would recommend this to a friendSmall frig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good i’ll definitely recommend it to friends
I would recommend this to a friend