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Customer Ratings & Reviews

Customer reviews

Rating 3.2 out of 5 stars with 308 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

56%would recommend to a friend

Customers are saying

Customers often highlight the compact size and great fit for small spaces of the 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator. Many appreciate its quiet operation and the price point compared to competitors. However, there are concerns about its cooling capabilities, with some customers reporting issues within a few weeks of use. Short lifespan, limited warranty, and leaking issues have also been mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 308 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great fit for the space I had. Good price. A little smaller inside than I thought but it's not really a problem. This is a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool on a budget.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable quality at a good price. Installation super easy with reversible door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great service.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice ,liked it a lot but I didn't measure my space and it was too small so had to return it. The return process was great. I had limited time available and they worked with me and went above and beyond to get my return completed and the correct size delivered in a timely manor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over priced

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice however, not much door space. Wouldn't stay closed.

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Died right after the one year warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also had the same issue. My fridge started to leak after the warranty was up. Basically SOL they wont fix it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Zman. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Garage refrigerator for our garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for our garage, compact size fits beautifully and holds more than it appears.

    I would recommend this to a friend
  • Cons mentioned:
    Short lifespan

    Rated 1 out of 5 stars

    Fridge Sucks

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge went out in less than a year. I purchased in October of 2021 and it went out at the beginning of this August.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey lilce1992, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Avoid Whirlpool

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after 6 mos and support is terrible. It will be a week until service comes out to verify its inoperable.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We are very sorry for the frustration you have experienced. The companies that we schedule with are separate entities from Whirlpool that are willing to open their schedules for us to be able to schedule our customers. Unfortunately, we still have to work with their schedules and availability. We are sorry we were unable to assist further with your appointment time frame. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Size Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and the Geek Squad was Awesome love it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and loved the size… Great for a small room;)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than your average refrigerator overall works though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new appliance, it's a little smaller that what I thought but that's fine.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great addition to Man Cave or Cellar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy is perfect for a secondary/ backup fridge! Keeps everything chilled and very easy to move around.

    I would recommend this to a friend
  • Cons mentioned:
    Short lifespan

    Rated 1 out of 5 stars

    not recommended

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it break down a few times, the fan has been replaced twice. I have had it for less than a year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dead on Arrival

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge did not work and never got cold. Loved the size and features but it also is cumbersome to set up.They were out of stock with the replacement so cant tell you if it works

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey horseman, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for a basement refrigerator. Works well and it is pretty spacious for the size.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a nice backup fridge and/or drink fridge. Great for tight areas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st order was damaged but 2nd order was just as pictured.

    I would recommend this to a friend
  • Cons mentioned:
    Short lifespan

    Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a year old and already died. Bought this for extra storage in our garage. What a waste!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey SMH3, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Do not buy this refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compressor on this refrigerator broke after 3 months and it is not working AT ALL. Whirlpool says it will take 2-3 weeks to fix under warranty and I am expected to live without a refrigerator during that time. Stay away from this refrigerator and from Whirlpool - this experience is a total nightmare. I am so disappointed and angry.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Dfm241, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand