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Customer Ratings & Reviews

Your price for this item is $839.99

Customer reviews

Rating 4.4 out of 5 stars with 407 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 14.3 Cu. Ft. Top-Freezer Refrigerator favorably for its size, ample space, quiet operation, and good value for the price. Many appreciate the adjustable temperature controls and reliable performance. While some experienced issues with freezer icing and the shelving, the majority of feedback highlights the refrigerator's positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 407 reviews
  • Rated 1 out of 5 stars

    Freezer unreliable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The temperature control was nonexistent. The freezer would vary in temperature by 30 degrees. Nothing was ever frozen in the freezer, but when I turned the control to the coldest it froze the milk in the refrigerator part. So, all in all do not purchase this machine. On top of all the frustration Whirlpool could not get a technician to my house for 30 days. Very poor customer service. I finally went to Best Buy in person and relayed my woeful experience and they were kind enough to allow me to replace the refrigerator with a GE.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure this refrigerator is going to meet my nee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the sales person to ask a little bit more about my needs because I might have selected a different refrigerator.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice bonus fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently got this fridge to place in our garage. The black color option took longer to receive than the white version but we were ok with that. So far, so good. It keeps my drinks ice cold In my my hot garage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Back up fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this small fridge for the garage. I scheduled an appountment for someone to change the way the doors openend and they no showed. I calle dseveral time in July and was not able to get through. Now 4 months after we bought this refrigerator the upper freezer is not cold enough to freeze ice cream. I called customer service immediately and they said they could not help me transferred me to the Whirplpool where I sat on hold for 20 minutes and no one answered. Worst experieince with Best Buy and I have made many big purchases.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey SecondFridge, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Rated 3 out of 5 stars

    UGH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT OPEN STOCK 4/21 NEW FRIDGE 05/18 DAY OF DELAYS FINALLY GOT A SMART GUY

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice fridge for extra food during these times

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a deep freezer but they were all sold out. Now I have a nice fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product & great size!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase I made! Great size and look for my apartment!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Whirlpool 14.3 cuft freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator but has an issue with the door gasket. I needed the door reversed and it seems that made it worst. The Whirlpool tech attempted to fix the door gasket but could not. Eventually, the fridge had to be exchanged due to the bad gasket design on the door.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Would purchase again..................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Door very heavy and gets stuck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to works ok but the door is very heavy and sometimes gets stuck

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Inexpensive unit with average features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive unit with average features. Decent fridge for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great color and size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is the perfect size for the soot its in

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig is a great size and has performed well in our office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still waiting for delivery.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope it works. I hope it works. I hope it works.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool quality going downhill

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge brand new from Best Buy less than 2 years ago and it's already starting to give me trouble. The freezer compartment is no longer maintaining cold temperature, it varies between 30 and 40 degrees and can barely freeze water now.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work. My ice cream is melted even when I turn on MAX.... temperature

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey CONSUMER, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Nice small refridgerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit perfectly into an apartment kitchen and its very spacious inside. Its has the top freezer and bottom fridge and the door space is also plentiful. Also the black finish is appealing and lookw very modern. Very happy with this fridge!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Freezer doesn't freeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top freezer doesn't get cold enough to keep meat, ice cream frozen. Increased the air flow to max and still doesn't cool enough.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey northgolf1, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Needs repaired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the freezer is not keeping ice cream cold enough. Technicians are coming 3/1/22 to fix the refrigerator

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Best Buy Customer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Less than 2 years later it needed to be replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than 2 years it stopped cooling. I paid a technician $110 to tell me Freon was leaking and it would cost $700 to repair it so just get a new one. He said they make them cheap to save money. My parent's refrigerator was good for 20 years.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Freddie, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand