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Customer Ratings & Reviews

Your price for this item is $839.99

Customer reviews

Rating 4.4 out of 5 stars with 407 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 14.3 Cu. Ft. Top-Freezer Refrigerator favorably for its size, ample space, quiet operation, and good value for the price. Many appreciate the adjustable temperature controls and reliable performance. While some experienced issues with freezer icing and the shelving, the majority of feedback highlights the refrigerator's positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-407 of 407 reviews
  • Cons mentioned:
    Freezer

    Rated 1 out of 5 stars

    Suggest another brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying this fridge a little over a year ago (warranty period), the freezer stopped working. Repair person saw this issue before with this model and recommended I buy another brand because it's not feasible to fix this model long term. The fridge will keep leaking gas and it will need repair monthly. I suggest getting a different brand.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey TED1, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    DO NOT BUY!!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE DOOR SEALS SUCK!!!!!!!!!!!! WHEN YOU SHUT THE TOP DOOR, THE BOTTOM DOOR POPS OPEN. WHEN YOU SHUT THE BOTTOM DOOR THE TOP DOOR POPS OPEN. ALSO THE REFRIGERATOR RUNS TOO MUCH!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Best Buy Customer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Nice looking fridge, can't cool below 40 F

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got this fridge delivered two days ago, and we put a fridge thermometer inside, as well as a cup of water. Running on "Medium cool", the fridge reached 45F, while empty (haven't the time to fill it up yet). We reduced the temperature to "MAX cool" and after not opening it the whole night, the lowest temperature it reached was 40F. To make sure food does not develop harmful bacteria, any fridge HAS TO be able to keep the temperature to below 39F, ideally, between 34F and 37F. We also tested the temperature by measuring the temperature of water in the cup we placed in the fridge and it was the same temperature (we used a food thermometer), which is an unsafe temperature. This fridge cannot keep food safe, so we will have to return it. (I wonder how many people have a dangerous fridge in their kitchen and don't even know it).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noisy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe no one here complained about the noise. There's a continuous vibrating noise when the compressor runs. This is noisier than my old 15 year refrigerator. Whirlpool said the vibrating noise is normal. How can this be normal? Thank goodness this is for my parents who have hearing problems. Compressor runs frequently like every time I opened the frig.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Noisy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 yrs and freezer no good called and said not under warranty it was not the freezer when it is now I have to buy another

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, MaricelaE. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/40tHXot or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Unreliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator didn’t last long after the expiration of its warranty.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Whirlpool refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is already broken. Doesn’t work anymore. Bought it 8/31/2019 and doesn’t work anymore.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, SharonrC. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand