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Customer Ratings & Reviews

Your price for this item is $584.99

Customer reviews

Rating 4.6 out of 5 stars with 232 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the 14.8 Cu. Ft. Chest Freezer, frequently praising its size and spaciousness, which is ideal for larger families. Many appreciate the included baskets, which enhance organization and accessibility. The freezer's price point and bright interior light also receive positive feedback. While some would prefer additional baskets, overall customer sentiment is highly favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-232 of 232 reviews
  • Rated 1 out of 5 stars

    Still waiting to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is a good size for what u was looking for ,however the bottom looked like it was dropped or damaged somehow, the inside have some kind of oily substance, I called several times was placed on hold for a long time,I sent an email,waiting for a response up to now,haven't plugged in the freezer because I don't know what the substance is on the inside and no response from u guys,bought it black friday.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      HI Samson314, we value your time and would like to look into the concerns with your freezer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Garbage!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage! Will never buy a whirlpool product ever again! This freezer didn't even last two years and whirlpool will not cover it. It seemed like a good deal at the time but now they want $850 to fix it. The compressor went out and we lost close to $2000.00 in food. Stay away from WHIRLPOOL!!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Betsy, we value your time and would like to look into the concerns with your Freezer. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drove 150 miles to get the last one available. Brought it out to me and the box was ripped and taped. Last one, so i took it 150 miles home. Scratched and dented,I plugged it in for 3 days and didnt even get cool. Had to drive 150 miles back and ended up with a Chinese freezer. Hope it lasts.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok I guess

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't purchase this freezer because I found one at a better price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It died within only 2 years of use, which ruined several hundreds of dollars of food.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Brandon, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Dead

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased May of 2020 and its July 2022 and the freezer died last night. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Lori, we value your time and would like to look into the concerns with your Freezer. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Chest Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool deep freezers are the best. We have had zero problems with this freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far, I would recommend to friends and family.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Westland best buy great service .product was great well packaged.tried to order a freezer from lowes and home depot both canceled delivery a day before scheduled date.this was a shock people who actually seem to like there job at best buy.no problem no bs just an easy sale and great product .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement freezer in a hurry. This one arrived in two days of ordering, is huge, the light is a game changer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WHIRLPOOL'S STILL A GREAT PRODUCT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A carbon copy of one we've had for over twenty years which is still going strong, only better!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as specified

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool chest freezer with 14.8 capacity has different specifications than listed on the online description. It has 5” less depth and 1 1/8” less width. Aside from this the appliance was to be delivered between 12:30 and 2:30. It was delivered at 10:30 am with no warning. It was just a fluke that an adult was home to receive it.

    No, I would not recommend this to a friend