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Customer Ratings & Reviews

$949.99
Save $130
Comp. Value: $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 550 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the 15.7 Cu. Ft. Frost-Free Upright Freezer for its size and ample storage space, especially the good storage on the door. Many appreciate its overall performance, ease of use, and acceptable noise level. The convenient temperature control and frost-free feature are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 550 reviews
  • Rated 5 out of 5 stars

    Love my new freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a help with all that we buy. Next we might need a refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    freezer works well . wish i had bought the bigger one now .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment and purchase . Best Buy rocks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very positive experience from start to finish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was great buying experience from start to finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, great service! So thankful to have this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well built freezer. I definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, a nice freezer. It has electronic features and the fast freeze setting is great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep freeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it turned it on and it started working lots of room for my food for my large family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Freezer - It is a Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Freezer for any use - after all it is a Whirlpool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good freezer for the size and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, freezes food quickly and is energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Worst Ever ! ! !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish I could rate Zero stars. While the upright freezer is still functioning well (so far!) it was delivered with multiple dents in the unit itself and the installation crew put several gouges in our walls as well as our hardwood stairs in removing the old freezer and installing the new one. I would never, ever, never (!) purchase Appliances for delivery from Best Buy again. We only accepted the order because we had a couple 100 lbs of frozen food that we needed to immediatley get back into a freezer after our old one broke down. I submitted a review just like this immediately after delivery and never heard a single word back from Best Buy other than "Thank your for your review". They are bad news!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey DontBuyBestBuy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Nice standup freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this freezer. I had a chest freezer, and this is much better for organizing items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful freezer with lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first stand up Freezer and It is wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a bit larger then expected. price was good ddelivery was good. men followed all precautions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upright freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our chest freezer with this upright freezer and very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its for my kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted bigger but store didn't have one in stock an needed it that day wasn't what i realy wanted

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer works well however upon installing the door handle the factory had cross threaded a grommet, I had to re-tap and install. Unfortunately I can't even blame foreign Craftsmen. American industries quality has really taken a downturn. People take pride in your work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spacious freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good frost free freezer which I have been looking for. I just hope there’s more racks provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and frost free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller size upright freezer thats moderately priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for. Optional ice maker made it even better.

    I would recommend this to a friend