Customer Ratings & Reviews
- Model:
- WZF56R16DW
- SKU:
- 6932016
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 15.7 Cu. Ft. Frost-Free Upright Freezer for its size and ample storage space, especially the good storage on the door. Many appreciate its overall performance, ease of use, and acceptable noise level. The convenient temperature control and frost-free feature are also well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Very satisfied so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy w purchase so far.good buy for the price. Satisfied with sales service
I would recommend this to a friend Freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer, had a dent on the side that looked like a imprint of a fork from a forklift.
I would recommend this to a friendGood medium sized freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed with the storage and shelving layout, especially the bottom section.
I would recommend this to a friendFreezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Given 3 stars as freezer arri ed with dent on side otherwise happy with product
I would recommend this to a friendA bit disappointing for a Whirlpool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is quite loud when running. It can even be heard in the next room. Also, the position of the light inside makes it virtually impossible to see what is on the bottom two shelves. We will never buy one again.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey sorrytohavebought, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Pros mentioned:Overall performance
Satisfactory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product worked out just fine for what I was looking for
I would recommend this to a friend Great freezer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super cold! We had a chest freezer that had a huge frost problem and it was so hard to find things. Very easy to organize this freezer, it's frost free and has excellent lighting!
I would recommend this to a friendOverall experience has been awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this freezer PHYSICALLY in my house for less than 1 month. My food is not frozen, which is a basic function that I would expect from an upright FREEZER, and the 'warm' alarm continually goes off.
No, I would not recommend this to a friendHorrible quality control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible QC. After receiving the freezer I unpackaged and went to plug in. Did not turn on so after some digging I decided to open the bottom where the power cable came in. From the factory the black wire on appliance cord was just hanging out not doing much. After several calls Failed ones at that cause the customer care sucked and get getting disconnected. I decide to give it go and placed the black wire in a open slot on the wire harness. Luckily it was the right spot. Also it stated no freezer frost well we have some stuff that got it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Justsaying, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Junk
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing worked just outside of its one year warranty. What a pile of junk. My last freezer lasted 10 years…this one barely a year. Stay away.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey John5007, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
not so much the freezer but the service sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could not get replacement for 2 months due to backorder no answerback on how to replace if purchasing a higher priced unit to get delivered quicker Freezer full and needing to swap food to new unit ASAP
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email.
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this item. Had to throw away everything and restock 3 times in 3 weeks. Waste of money.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Sparkle, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Didn’t last
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this freezer April 2020 and by June 2022 it has gone shot. I would not recommend this freezer without an extra warranty because it’s not going to last!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Whyy, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Stops cooling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer over heats and stops cooling without warning! Horrible product
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Lemon, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Doesn't freeze food completely.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this freezer since July and it's not freezing the food solid. Repairman coming first of November,. Hopefully fixable.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Joyce, we're very sorry to hear of this issue and are happy to hear help is on the way. If, after our factory-certified tech has been out, you still have problems, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare for further assistance.
Product is good but service horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your delivery truck broke down and I had to pick up large item myself on a Saturday over 50 mile round trip. Suggestion get more than one delivery truck
No, I would not recommend this to a friendFreezer is extremely loud.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will be calling for return because the freezer is too Loud.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Boyce, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Price
Longevity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good freezer for the price. Have owned it going on 5 years now and has given me any issues. Where as i have replaced my refrigerator twice in those same 5 years
I would recommend this to a friend - Pros mentioned:Size
Whirlpool freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this freezer for 4 years and it has worked great !!!
I would recommend this to a friend Great Freezer, Noisy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer has been working well for us for years. No frost buildup, stays cold. Lots of shelf space, and the compartments on the doors are not too small. Uses about 1.2 to 1.3kW power per day for us indoors. The only complaint I have with this thing is it's noisy. I can hear it 30 feet away in another room clear as day.
No, I would not recommend this to a friend