Customer Ratings & Reviews
- Model:
- WZF56R16DW
- SKU:
- 6932016
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 15.7 Cu. Ft. Frost-Free Upright Freezer for its size and ample storage space, especially the good storage on the door. Many appreciate its overall performance, ease of use, and acceptable noise level. The convenient temperature control and frost-free feature are also well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Storage space
Janet R
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice freezer. Ample storage on shelves as well as in the door. Well lit.
I would recommend this to a friend Freezes well but outside cabinet gets hot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this freezer and brought it home this week. Plugged in and interior got cold, fast. This was great. Unfortunately, when I put my hand on the outside cabinet, sides and top, it was very warm - hot to the touch. So hot on the top of unit that I couldn't leave my hand on it very long. I unplugged unit and called Best Buy immediately. They were so great and taking back freezer tonight for another model. BB was very concerned about my experience and very professional. Note: this freezer was an open box/floor and I took it home with me vs. delivery.
No, I would not recommend this to a friendGreat Freezer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for what you’re getting! Will be back for my next purchase!
I would recommend this to a friendAlarm doesn’t work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer works great except the alarm, may you have faith in noting with this one because clearly the door did not shut well enough and well nobody heard the alarm for over 24 hours. This isn’t due to a bad spot or anything this is a well trafficked area I have it in and now I’ve losses several hundred dollars of meats all because the alarm that it states is there clearly does not function. Only reason I found out is due to me wanting some steak.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Golden, we value your time and would like to look into the concerns with your Freezer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Nice features but fails randomly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When this freezer works, it has good features, good capacity and life is good. However I have found that about once a month it stops responding to the thermostat, the compressor doesn't run, the temperature rises, no warning light or warning sound. I had this "repaired" once under warranty but the fault recurred several more times. Now I need a second warranty repair to be attempted before Whirlpool will even consider replacement. Buy this freezer at your own risk!
No, I would not recommend this to a friendWorst ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this freezer 9 months ago and its starting to not freeze. We had pint icecream in the door and they were way beyond soft serve. Now we cant even put 4 things in the freezer after grocery shopping without the alarm going off. Huge waste of money calling on “limited warranty” but dont have high hopes.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Susan, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Piece of Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this upright freezer to replace a workhorse chest freezer my family owned for 50 years. That one still worked, but gobbled energy. This new Whirlpool upright has been nothing but problems in the 1 .5 years I’ve had it. It randomly shuts off every couple months with no warning. I only find out when I open it and stuff is melted. I’ve lost hundreds and hundreds in frozen meats due to this. I’m absolutely DISGUSTED.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Hoosier, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Switch was fried and cost more to fix than replace. Lost $400+ of food.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this March 25,2019, today it stopped working. Save your money, 3 years for a freezer? I will never buy a Whirlpool product again. I have an old chest freezer that still works and it's from the 80's.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Catherine, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
BAD CHOICE!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible purchase. Motor makes loud buzzing noise. Best Buy and Geek Squad aware and promised exchange by not yet.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.