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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 550 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the 15.7 Cu. Ft. Frost-Free Upright Freezer for its size and ample storage space, especially the good storage on the door. Many appreciate its overall performance, ease of use, and acceptable noise level. The convenient temperature control and frost-free feature are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 550 reviews
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great Freezer/ great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great value even without using bonus points from a great tv I bought . Well designed , lots of room, great features. Further more the salesperson knew what he was doing and the delivery guys were prompt and efficient. looking forward to years of use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool 15.7' Upright Freezer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this Whirlpool Freezer. Wish I had gotten a little bigger one, but it does the job. Have had it over 8 months, now, and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great, service poor. I was told delivery was on a date, without notifying me delivery was cancelled, had to wait four days for the next date. The gentleman who delivered the freezer was very professional, in and out 12 mins. Took that long because I asked him to move it one more time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from our 6.9 cu. ft. freezer and this was exactly what we needed space wise for the quarter cow and other items we purchase. The bottom "drawer" area is a little small for items and the shelf spacing is very large with only three metal racks included making it difficult to stack items but we are getting plastic drawers to keep everything in place. No issues so far other than the damage that had been done to the exterior. That doesn't effect how the freezer works was more cosmetic but since it's in the garage it was never a big deal to us. Door shelving is perfect for smaller item storage as well

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    This has so much room in it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks are deceiving because we have been able to load this freezer down with mean to het us deep into the COVID 19 season. Don’t trust the meat you buy at the stores plus to expensive. Lot better then a deep freezer also because you don’t have to stand on your head to teach for food.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Frozen Everything!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great! I got it to replace a very old unit and its been excellent. I just need to figure out how to fill it now! Half a cow. Here we come!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer Working Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An Upright Freezer is the only way to go. You open the door & you can see Everything. Nothing gets buried at the bottom like a chest type freezer. Freezer alarm is a very wise to have in case it’s time for your freezer to go out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer! I will buy it again! It is easy to see everything in the freezer and easy to organize your food products. I love the shelving both in the freezer and in the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It functions well as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it looked a bit small for our needs. However, when installed, this is good enough for our purpose. The reason why we got this freezer was that the old one we used for a number of years was warm on the side, sometimes rather hot. It concerned me, ergo a new freezer. We immediately found out that the new Whirlpool we bought from Best Buy had same problem. I did some web search and was told that it is quite normal. Translation: I did not need to buy this Whirlpool. Live and learn, I guess!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very nice and convenient upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old freezer chest die recently. My wife wanted to try an upright so she could more easily access the food. She was right. This freezer has been a great upgrade for us at a reasonable price. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old freezer died back in March as people lost their minds and bought up all the freezers available. It's taken me until August to get a replacement. Very happy having a frost free one finally.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great freezer for small family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a bigger freezer for our family of three but not something huge! This freezer is the perfect size for our needs. The guys who delivered our freezer were very friendly and answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    100% meets our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer was priced right along with free delivery. Loved the fact that it is AMERICAN MADE...not easy to find these days. Large enough for my family. Quick delivery from Best Buy. Delivery people were really great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for a retired couple only down fall is area in back has a extra piece that cuts down on arranging items but basically got use to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great! Freezes fast!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these all the time and all across the country for my company. They are extremely reliable and they work great! I’m a big fan of this freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a stand-up freezer you can find things a lot more easier than you can in a chest freezer and it takes up less floor space works great I've never had a problem with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simple to set up and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is easy to access with roomy shelves and very good air circulation. All stored food us easily visible. Temperature stays steady and keeps food fresh a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect For Basament.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for those bulk freezer items found at Sam's when the refrigerator is too small.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this freezer is really good for my home, fit perfectly, and work really well

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Solid Family Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer was a pretty great price and has nice features. I love that it could be used as either a fridge or freezer, has lots of space, LED lit, and has a child lock.

    I would recommend this to a friend
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