Customer Ratings & Reviews

No problems yet. Looks good.cxxxxxxxxxxxxxxxxxxxx

given it has been only 30 days since delivery, it is hard to provide a complete review (hence the "4""). (Check back with me in 40 yrs -- that's how long my previous Kenmore lasted.) Otherwise it is working, keeping food frozen. Delivery crew were great. Moved the old one out of the way and put the new one in its place. And then let us, at out leisure, after the new one got down to temp, to unload/load as we wanted. They came back a few days later to haul away the old one. (Nice touch by BBY crew.)

Works great, came slightly damaged but was settled with customer service.

Love it so far and Best Buy had the best price! Whirlpool has always been a trusted name for appliances and this freezer seems to be on par with that. We were thrilled to be able to order it online and have it ship to store, since we live in the country. We were able to schedule a day to drive into the city and pick it up. All the staff in Weatherford were very helpful and friendly.

It’s very nice and quite large inside, I love all the basket placement options also.

Works well so far. Its in our garage, using as a meat freezer.

Item was slightly damaged because it was a return, but overall it works perfectly.

Delivered on time and works great. Delivery team was great!

Awesome product works good easy to access the stuff in it

Excellent product i will definitely recommend for anyone

Love it, wanted bigger but this works and i love having the 3 baskets.

Really glad I got this while on sale! Great price and more room with a slim model than anticipated. Now we can stock up on frozen goods

Great Service and Friendly Staff...Deinately would recommend

Great freezer, nice size and doesn’t take up a lot of room

Best so far, been enjoying my deep freezer………………….

Had the freezer 2 weeks. Very happy with purchase.

We really enjoy the freezer.It's a little bigger than the old one The door seals better. And it also has a light that indicates its on

VERY GOOD, BIG AND QUIET A VERY USEFUL TOOL FOR STORING FROZEN

Everything appeared to be in order when the people arrived with the long awaited freezer. They took it off the truck, rolled it in place and I plugged it in. I waited until it got cold then began putting my frozen foods in from my old freezer. I went back the next day and began loading more in only to notice there was a gathering of FROST building up on the inside of the lid. I did further checking and discovered there was frost going from the top of the lid across the middle and down the inside, front and back. I checked the lid and discovered it was apparently WARPED and wouldn’t CLOSE TIGHT! I began to check further and realized the entire exterior of the freezer is made out of PLASTIC! I tried to use the key to LOCK the door and it wouldn’t work. The METAL LATCH wouldn’t go in and if it had, it would have cracked or broken the PLASTIC lid latch, on a brand new freezer that supposedly RETAILS FOR $1000? And I paid $750 for THIS!? I immediately got on BB CHAT, let them know WE HAVE A PROBLEM! After describing the situation I was told the freezer was out of stock, but a new shipment was expected in a month. They’d deliver a replacement by mid Oct. I agreed. Then I called WHIRLPOOL HQ and demanded to speak with an executive in charge. I was finally put through. I explained the situation and told them their “quality control” needs some major overhaul! I have a house full of Whirlpool appliances and have always sworn by them, UNTIL NOW! While all the advertised items of running quietly, three baskets, casters, are accurate, no where did I read about a PLASTIC EXTERIOR nor any problem with the lid NOT SEALING TIGHTLY! Maybe this is why the store doesn’t have them in stock. If you saw the exterior is plastic you likely wouldn’t buy it! SHAME ON YOU WHIRLPOOL! I EXPECT BETTER FROM YOU!

I was very hesitant to buy this freezer but itLooks nice and spacious