Customer Ratings & Reviews
- Model:
- WZC5216LW
- |
- SKU:
- 6475229
Customer reviews
Rating 4.7 out of 5 stars with 340 reviews
(340 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, capacity, and size of the 16 Cu. Ft. Chest Convertible Freezer/Refrigerator, and many appreciate its quiet operation and effective temperature control. The LED lighting and convenient basket for organization are also well-received. Some customers have noted minor issues such as a desire for more accessories and slight frost buildup. A few customers reported issues with the locking mechanism.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Deep freeze
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product works good easy to access the stuff in it
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Chest freezer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, wanted bigger but this works and i love having the 3 baskets.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
As is
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was slightly damaged because it was a return, but overall it works perfectly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product i will definitely recommend for anyone
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Freezer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far. Its in our garage, using as a meat freezer.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator8
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service and Friendly Staff...Deinately would recommend
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Deep freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer, nice size and doesn’t take up a lot of room
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Simply the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best so far, been enjoying my deep freezer………………….
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
VERY GOOD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY GOOD, BIG AND QUIET A VERY USEFUL TOOL FOR STORING FROZEN
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Whirlpool Chest Freezer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the freezer 2 weeks. Very happy with purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Great purchase awesome freezer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really glad I got this while on sale! Great price and more room with a slim model than anticipated. Now we can stock up on frozen goods
I would recommend this to a friend- Cons mentioned:Locking mechanism
Rated 1 out of 5 stars
POOR MATERIALS AND POOR QUALITY CONTROL!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything appeared to be in order when the people arrived with the long awaited freezer. They took it off the truck, rolled it in place and I plugged it in. I waited until it got cold then began putting my frozen foods in from my old freezer. I went back the next day and began loading more in only to notice there was a gathering of FROST building up on the inside of the lid. I did further checking and discovered there was frost going from the top of the lid across the middle and down the inside, front and back. I checked the lid and discovered it was apparently WARPED and wouldn’t CLOSE TIGHT! I began to check further and realized the entire exterior of the freezer is made out of PLASTIC! I tried to use the key to LOCK the door and it wouldn’t work. The METAL LATCH wouldn’t go in and if it had, it would have cracked or broken the PLASTIC lid latch, on a brand new freezer that supposedly RETAILS FOR $1000? And I paid $750 for THIS!? I immediately got on BB CHAT, let them know WE HAVE A PROBLEM! After describing the situation I was told the freezer was out of stock, but a new shipment was expected in a month. They’d deliver a replacement by mid Oct. I agreed. Then I called WHIRLPOOL HQ and demanded to speak with an executive in charge. I was finally put through. I explained the situation and told them their “quality control” needs some major overhaul! I have a house full of Whirlpool appliances and have always sworn by them, UNTIL NOW! While all the advertised items of running quietly, three baskets, casters, are accurate, no where did I read about a PLASTIC EXTERIOR nor any problem with the lid NOT SEALING TIGHTLY! Maybe this is why the store doesn’t have them in stock. If you saw the exterior is plastic you likely wouldn’t buy it! SHAME ON YOU WHIRLPOOL! I EXPECT BETTER FROM YOU!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, JaneD. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Size
Rated 4 out of 5 stars
Whirlpool freezer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very hesitant to buy this freezer but itLooks nice and spacious
I would recommend this to a friend Rated 5 out of 5 stars
Chest freezer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really enjoy the freezer.It's a little bigger than the old one The door seals better. And it also has a light that indicates its on
I would recommend this to a friend- Pros mentioned:Capacity
Rated 4 out of 5 stars
so far so good.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is spacious, easy to use, and functional. My wife liked it.
I would recommend this to a friend Rated 5 out of 5 stars
A true “Best Buy” chest freezer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything advertised cost a little more upfront, but for years and years of service worth the extra in our total member tech plus added security to ownership
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Frezzer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. The delivery was on time. The delivery team were professional and courteous.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Large capacity freezer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice large chest freezer with movable baskets. hinges function so the freezer can be pushed tight to the wall. Runs quietly.
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good purchase, i love it has more than enough storage for food
I would recommend this to a friendRated 5 out of 5 stars
Deep freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good experience at the store, because we actually went to the store to physically view it after looking online before settling at this size. The delivery exceptional and professional,
I would recommend this to a friend




























