Customer Ratings & Reviews
- Model:
- WZC5216LW
- SKU:
- 6475229
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 16 Cu. Ft. Chest Convertible Freezer/Refrigerator's performance, capacity, and size, frequently citing its quiet operation and effective temperature control. Many appreciate the convenient organization features and bright interior lighting, making it easy to find items. While some users noted minor frost buildup, the overall positive feedback highlights its value and functionality. The included baskets and accessories are also frequently mentioned as a positive aspect.
This summary was generated by AI based on customer reviews.
Great Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great freezer. Very light for its size too.
I would recommend this to a friendwhirlpool freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Control panel has red light on continuously, repair tech has not gotten back to me.
No, I would not recommend this to a friendDied without warning. All my meat lost.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in late January, It stopped cooling about a week ago. May 20th. No warning signs. Fridge full of rotting meat. Whirlpool Customer service has been garbage so far.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Capacity
Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Tons of room and very easy to move around.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Great Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer great price! Perfect size for our needs. Exceptional product.
I would recommend this to a friend - Cons mentioned:Frost buildup
NOT FROST FREE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer has been super disappointing. We had them come get the first one and bring us a replacement because it almost immediately started collecting frost in one particular spot inside the lid. This second one is no better. Frost is constantly falling off of the lid and into the bottom of the freezer all over our food and into boxes of food.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello,
Thank you for your review. We regret to hear that your Refrigerator/Freezer is not living up to your standards. If you have any questions or concerns with your Freezer, please reach out to us directly via Facebook bit.ly/3T68kN8 or Instagram https://bit.ly/3ZDpW9U. We’re looking forward to hearing from you.
- Pros mentioned:Overall performance
Dented
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My freezer had a dent in it when it arrived. The inside seems to be working.
I would recommend this to a friend - Pros mentioned:Size
Whirlpool chest freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just acquired recently. But love the size of the freezer and that it has a lock and alarm. it is exactly what I was looking for.
I would recommend this to a friend Great Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and easy to follow setup instructuons. I like that it came with baskets and accessories to sort your frozen food.
I would recommend this to a friend- Cons mentioned:Accessories
Nice freezer but not enough baskets!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer seams to be good but it doesn't come with enough baskets. I've tried to buy some from whirlpool but got the run around for some reason. You would think that they would want to sell me some to make me happy.
I would recommend this to a friend - Pros mentioned:Overall performance
Simple chest fridge/freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. Pricing for a simple white box appliance still seems overpriced. Overall reliability and problem-free service life is yet to be known.
I would recommend this to a friend - Pros mentioned:Overall performance
Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Thank you....................................................
I would recommend this to a friend - Pros mentioned:Overall performance
Great Product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Product and it works beautifully! A Must Have!
I would recommend this to a friend - Pros mentioned:Noise level
Freezer review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for a little over a month, but it seems solid and quiet.
I would recommend this to a friend Great freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love this freezer, the baskets for storage are a great way to keep food organized
I would recommend this to a friendFreezer great, Best Buy Sticks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer was just fine, runs perfect. However, I can not find another place to rate Best Buy. They are terrible! You can not call them on the phone 'they don't take calls at the local store'; the electronic gift card I received for purchasing the freezer is unusable. I even had my son, who works for Best Buy, try to get it to work, he couldn't. And, of course, there is no one to call. Just don't purchase any product from them.
I would recommend this to a friendWhirpool Chest Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGood freezer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice freezer rhat is easy to organize with all the racks. Was light and east to move in tje house.
I would recommend this to a friend- Pros mentioned:Overall performance
Chest freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this chest freezer over a month so far it was very good , hope this last long, i like whirlpool brand
I would recommend this to a friend Our first chest freezer, not what I was expecting.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After setup we found the freezer to noiser than any other freezer or refrigerstor we have ever owned. I would not recommend this model for any indoor location.
No, I would not recommend this to a friend