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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 322 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the 16 Cu. Ft. Chest Convertible Freezer/Refrigerator's performance, capacity, and size, frequently citing its quiet operation and effective temperature control. Many appreciate the convenient organization features and bright interior lighting, making it easy to find items. While some users noted minor frost buildup, the overall positive feedback highlights its value and functionality. The included baskets and accessories are also frequently mentioned as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-322 of 322 reviews
  • Rated 1 out of 5 stars

    Freeze not working disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freeze stop working 21day after picking it up from best buy... it took a while talking to different people to get the right person to actually help me out... currently having whirlpool try to help me out... had to throw out food bc of the freezer....not happy.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    DO NOT BUY!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer un thawed my food. I have lost about 300.00 worth of food. Whirlpool is coming to look at it but, I have lost money. I’m not very happy with this.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand