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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $969.99

Customer reviews

Rating 4.7 out of 5 stars with 336 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, capacity, and size of the 16 Cu. Ft. Chest Convertible Freezer/Refrigerator, and many appreciate its quiet operation and effective temperature control. The LED lighting and convenient basket for organization are also well-received. Some customers have noted minor issues such as a desire for more accessories and slight frost buildup. A few customers reported issues with the locking mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 336 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    16 cubic Whirlpool Chest Freezer performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chest freezer was on back order meaning it is on high demand. However it was delivered on time as scheduled. I did a research on the features and performance and it came out perfect with wheels installed on for easy moving. The exterior looks great with temperatures Control functionality. The interior is perfect with the auto light fixture which lights up well at night especially in the dark room it has 3 useful baskets and compartment. Also additional accessories were included to help create and organize food items in this unique space within the 16 cubic chest freezer. Overall, it is a great chest freezer, with great performance and hope it continues functioning as currently. I love this Whirlpool product and would recommend it to all who have big family or need more space to store food. Thumbs up !!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent freezer it is able to hold all the food we had in two freezer and takes up just the same amount of room in our garage. It is very quiet and when you open up the top the light automatically comes on letting you see everything in it. It was an excellent price and the gentleman came and placed it nicely in the corner. It was a great choice.

    I would recommend this to a friend
  • Cons mentioned:
    Frost buildup

    Rated 4 out of 5 stars

    Awesome for the price, but a small FYI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a 5 year-old 7cu ft freezer that sat inside the house, seeing this 16cu ft on sale was a no-brainer. PROS: * spacious!! * can work inside an unheated garage, now I can free up room * great price on sale (get the extended warranty if offered) * Three bins and four wire brackets (U-shaped things) are included, negating the need to buy aftermarket goodies CONS * May as well say something: This makes a little more noise than my old one, but nothing loud, clanging, or actually concerning. Just the usual gurgles. Plus, it's a larger unit. I did read up and new freezers can make louder noises at first. So this is more likely a FYI than anything. NOTES: * After a few weeks of use, am seeing more frost on the sides of the freezer than I'd expected. But this is a huge freezer, in a garage that can get humid, and the door is larger so it's easier for more air to come in and freeze up, * I tried the paper test on the rubber gasket. This test is where you place a piece of paper on the door and then close the door. Then try to pull paper out. If paper requires effort to pull out, then the seal is doing its job optimally.) A couple areas had the paper coming out somewhat easily, other areas required more effort. This could suggest the seal isn't evenly optimal. If you purchase and find it's a major problem, look up workarounds for the rubber gasket, or just call for warranty service (recommended) and let them ask the questions to determine severity/need to have it worked on. IMHO, this is not enough for any major concern and, inevitably, frost WILL form on the inside due to the size of this chest, combined with ambient room conditions. So either way, do expect to defrost this every couple of years or so. Definitely am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    great for the farm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these freezer / refrigerators we bought. We have a small poultry farm and this unit is perfect for our situation because these items live in the barn all year. being able to butcher and refrigerate for five days then move to the other in freezer mode is great. They are small enough that we often move one into the farm kitchen when the chickens or turkeys are fresh so we can server customers without a trip to the barn. Controls are easy to use, quality is good, temperatures are consistent. What can we say except we bought two.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    Good sized chest freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is massive, nice bright light and quiet. Works great so far. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Arrived Travel Worn, But Keeps Cold.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer came with scuffs, scratches and small dents out of the box, but keeps very cold like it's supposed to. Makes a near constant low hum/gurgling sound, but I'm assuming this is within normal operation expectations. When the freezer was delivered, I asked the guy if it could be plugged in and operated right away. He said yes, and it wouldn't cause problems. HOWEVER I was already informed from other sources that when a freezer is turned in different orientations it needs to sit for a while so the fluids can settle properly. Just do your research and double check what the delivery guys say.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size, Temperature control

    Rated 4 out of 5 stars

    Whirlpool Chest Freezer-16 cu ft.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. Have had it a few weeks, so don't know the long term situation, but pleased with the size and efficiency of the freezer. It replaces a 22 cu ft one we had for over 25 years. This one holds the temperature we set it at well (we wanted it at about -15F) while quietly running only periodically. I was pleasantly surprised by the option to have the baskets on provided racks for the bottom of the freezer. I plan to get some plastic dividers for them instead. Also pleased to find a defrosting tray included.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Huge Freezer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this item. It was alot bigger than I anticipated and during delivery we noticed a small dent in the top but nothing that affected the way the freezer worked so we didn't report it. It works so well and we haven't been able to fill it up yet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Temperature control

    Rated 5 out of 5 stars

    A Steal/Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer, which is quite roomy, was on sale for like $350 when I bought it. The next closest comparable product was $700 and the reviews were only fair. It's got a basket and keeps all my goods frozen, so far. The freezer it replaced was old, though very loud. I have to check this Whirlpool to make sure it's running, it's so quiet. I should have gotten a couple more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool chest freezer is a great addition to any home. The 16 cubic feet of storage space is a great size for families of all sizes, and the convertible freezer-to-fridge feature is a great way to adapt to your changing storage needs. The three-level flexible organization system makes it easy to find what you're looking for, and the LED lighting makes it easy to see everything inside. The counterbalanced lid stays open and in place, making it easy to grab what you need. The built-in drain and rollers make it easy to clean and move around. The lock and key keep your food safe and secure. The power-on indicator light and temperature adjusting indicator light give you peace of mind. Overall, this chest freezer is a great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    nice one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. works well as deep freezer. i have not used it as refregerator. when I selected to full, temp was -18F. Best buy deliver was not so great thou, the associate was very unprofessional. it was missing drain so I asked him to mention that on delivery note before I will accept the delivery--he was upset as he had to do the delivery note again. after about the week best buy delivered me the drain cap.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great capacity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far! Held our half cow easily and could probably do another half if not more.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Very Spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Works efficiently and I love that it has the light on the front that tells you if the freezer turns off. We bought it to fit half a cow and we were able to fit 375 lbs of various cuts with plenty of room to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    16’ chest freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this freezer at the Saginaw store and on arriving home, I unpacked it and found shipping damage. I contacted the store and they sent to customer issue resolution. After explaining the problem, they agreed to deliver a replacement. I just received the replacement and am currently using it. Fills all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    The best freezer yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s spacious and it works wonderfully. I can’t believe the deal we received. It even has a light! The person who assisted us was absolutely awesome

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A Freezer that Exceeds Expectations!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Whirlpool 16 Cu. Ft. Chest Freezer and could not be happier with my choice! This freezer offers incredible space with a convenient basket for easy organization of smaller items. The energy efficiency is remarkable, noticeably reducing my electricity bills. Furthermore, the consistency in temperature keeps all my food items perfectly frozen. Whirlpool has really outdone themselves with this durable and highly reliable appliance. An absolute must-buy for anyone in need of extra frozen storage space!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Garage Ready Chest Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as designed, no issues with freezer. Nice size and great price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Chest Freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since our purchase, we have loved the ability to use this freezer. It has a tremendous amount of space, doesn't take up as much room as I thought it might, and is tall enough yet deep enough that it is not hard to reach down to grab your items. Very impressed with the freezer itself, no setup, just plugged it in and it was at temp in just over an hour or so. I highly recommend this freezer to anyone shopping for one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. And its working perfectly. It contains all my items, with the help of the organizers trails. Its good amd awesome

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good quality and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big. Exactly what we were looking for. This unit can accommodate all the food we need when we go to resupply our stock. The three food baskets are very helpful for smaller items and the interior light is a nice feature. It is a bit tall, so if you are vertically challenged (say below 5' 0" tall) it can be a big reach for items at the bottom. Otherwise we're quite pleased with the quality and size.

    I would recommend this to a friend
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