Customer Ratings & Reviews
- Model:
- OBX WRT318FMDB
- SKU:
- 6581146
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
You can do better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had one of these and the whole compressor system clunked out after 6 years. Expense not worth repairing. I now purchased a Whirlpool which has much better styling (thinner doors, etc.) BestBuy salespeople say most refrigeration systems in similar price range are the same. So we'll see. Back home we had a Kelvinator that was still kicking when it was taken out after 40 years, so I gave this 2 stars instead of 1 because at least I got 6 years out of it. But Frigidaire/Electrolux ratings from other sources are usually pretty low.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected] with your name, phone number, street address, zip code, model & serial number, date of purchase on the appliance and a brief description of the problem you are experiencing. Thank you.
Breaks!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my refrigerator for a year and the handle has broken 3 times. Breaks in the same spot each time and company unwilling to help fix the problem except keep sending new handles. Each time, I have to clear 4 hours of time waiting for technician to come. Offered to install myself, but company unwilling to just send me handles. Freezer is not great, and ice forms on everything too.
No, I would not recommend this to a friendt suddenly froze all the fridge contents
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was used in a spare kitchenette and so it didn't get a lot of use. However it was always giving us problems, freezing items on the top fridge shelf and doors that popped open if you didn't very carefully close them. Then it suddenly froze all the fridge contents and thawed all the freezer contents- ruining everything inside. Then it went way too warm throughout. Paid a repair man to come out since its not very old and he said buy a new fridge, the freon has leaked out and its now worthless.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, NataM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
