Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,019.99

Customer reviews

Rating 4.2 out of 5 stars with 326 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the 18.2 Cu. Ft. Top-Freezer Refrigerator for its ample storage space. However, some customers express concerns about the freezer's limited shelving and lack of a dedicated shelf for frozen food. The absence of a freezer light was also noted as a drawback. Overall, opinions are mixed regarding the freezer's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 326 reviews
  • Rated 5 out of 5 stars

    Just right

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is was just right for the small space I have in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ll know more once my waterline installed.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it! Just need the handle swapped... next Friday!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is very simple. I have only had this fridge for a couple of weeks, very satisfied so far.. Got a great deel on it with price match.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This refrigerator is fine for my purposes.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Under the circumstances of the corono virus, the service and delivery was just fine. Every one was professional and kind. Thanks for the service.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator for smaller space!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space and compartments for all your needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    energy star frig

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic frig replaced energy hog. Extra for meat and drinks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The refrigerator seem to work fine right now.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to function ok right now. The door will close by itself after opening which is a good feature in case I did not close it properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and very efficient. Happy with the fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TAB

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact to fit into small area in the kitchen or garage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value. Excellent service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery service!! Driver went out of his way to help me install it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in January 2021. This fridge worked well for a few months and then started having issues. Eventually it stopped cooling altogether. AUGUST, I scheduled service through Whirlpool's website and a 3rd party repair shop came to my house to troubleshoot. They determined there was no refrigerant left in the system, and they re-charged it with UV-refrigerant which will slowly leak out, but let them see where the leak is. They told me they would order parts and come back when they arrive. DECEMBER: Four months passed and I emailed them for a status update, and they still hadn't received parts. MARCH: Emailed again for a status update and they told me still no parts, and Whirlpool told them if they didn't have parts in the next 4-6 weeks then they would contact me. So I have had a fridge that is barely a year old and haven't been able to use it for seven months.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey customer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice people installing my refrigerator. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and a must buy for almost anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was needed for a smaller kitchen space that limited the choices available. The refrigerator has glass shelves and door bins for storage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Freezer Doesn't Work Properly

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer won't get below 6°F. The freezer should be 0°F or below. The freezer door won't stay closed. Everytime the refrigerator door is closed the freezer door pops open. The construction on this 18.2 Cu. Ft. Whirlpool refrigerator is poor. The exterior side panels of the refrigerator are wavy and not flat and the insulation on the doors seem insufficient. The doors became cold to the touch which indicates that the cool air from the refrigerator and the freezer are being dissipated through the door which keeps the motor running constantly. We returned this model for the 20.5 Cu. Ft. Whirlpool model. The 20.5 works great.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey 5966, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Rated 5 out of 5 stars

    Excellent deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. The condition wasn’t even that bad. I ordered and picked it up same day a half hour away from my normal store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my garage and have not had very long. So far I don’t have any complains about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good basic refrigerator for a great price....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator !!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept putting off getting a new fridge... old one seemed to get revived every time I thought it was time... so happy I just finally made the trip to Best Buy !! Great deals and friendly sales people helped ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered with care in mint condition fast and on time The fridge is working great 3 months later, not a single complaint, the energy consumption is great too

    I would recommend this to a friend