Customer Ratings & Reviews
- Model:
- WRT348FMES
- SKU:
- 4394008
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 18.2 Cu. Ft. Top-Freezer Refrigerator for its ample storage space. However, some customers express concerns about the freezer's limited shelving and lack of a dedicated shelf for frozen food. The absence of a freezer light was also noted as a drawback. Overall, opinions are mixed regarding the freezer's functionality.
This summary was generated by AI based on customer reviews.
Dent in the front door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Refrigerator is fine but it has a dent in the front door. The dellvery guy said we could return it but it took so long to get this one!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance with your return. We hope this helps.
Whirlpool fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the money.. Very happy with my purchase.
I would recommend this to a friendFits perfectly in my small space and looks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this refrigerator is so quiet you don't even know its running.
I would recommend this to a friendSo far so good...
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this fridge for almost a year. A little noisy, but has worked up to now as expected.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our new refrigerator. Love it’s features.
I would recommend this to a friendDisappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The seal has never worked properly, my food does not stay cool. Door does not stay closed
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Delivery and installation was timely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator does a good job and I am happy with it.
I would recommend this to a friendWater line hookup included whether needed or not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is deeper than similar sized refrigerators were a few years back, due to the addition of a water line connector (even though it does not have a water or ice dispenser). So it is too deep to fit through doorways that older 18 cu ft models have no problem with.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Dissatisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was given a brand new refrigerator with a bad door gasket, it has a big gap on the bottom of both sides, and I was told that I had to go through the manufacturer warranty because I didnt notice it at first. The people that handle tge warranty are back up 3 monthes, so, if I wantbthe refrigerator ready for the tenants to move in, I have to buy and install myself. Thus is not the girst time Ive had issues with Best Buy, but it is the last
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, DanielW. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
You get what you pay for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is ok, but doesn't have gallon sized storage to the door..
I would recommend this to a friendCheap Fridge and Waste of Money.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this fridge because it was one of the few that fit in our space. The refrigerator started freezing everything after 1 1/2 years. The solution given was to move contents so not blocking the vents, change temperature, and make sure the door seals are sealing. None of which solved the issue. That's what you get for buying a cheap fridge... Pure Garbage!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Donald, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
AWFUL REFRIGERATOR DO NOT BUY!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful, awful fridge. On the first month, the fresh deli drawer broke. The freezer ices over. Last month, we noticed the freezer door doesn't close properly anymore. Just today, 18 months later the vegetable drawer came off because track completely came off. The fridge I replaced this with from the 1970s is still intact and running well in my garage. I cannot believe this didn't even last us 2 years!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey EizzleA, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Hate it junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible refrigerator doesn’t get cold enough on the bottoms from day one. Scheduled to have it replaced they never showed up to take it back
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Unhappy, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Loud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very noisy with very strange sounds. This is the second one as the first one was replaced, but this one is not as bad, but still very noisy. As I write this, it sounds like a train rolling over tracks. I am having Best Buy pick it up for a refund. I like the fridge, but the noise is just too much! Best Buy customer service has been outstanding regarding my concerns, but there is no way I could tolerate this noisy fridge!
No, I would not recommend this to a friendnoisy, impossible to keep door clean RETURNED IT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy. SOOOO noisy. We could hear the compressor 2 rooms over. We tried to get used to it but ended up returning it and buying a different brand ( that was so quiet we kept checking to see if it was running). Other items: the controls were in the way for items on the self; the door was impossible to clean.
No, I would not recommend this to a friendA huge disappointment. Puny inside. Old design.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. I have never seen a newer fridge which doesn’t have door shelves large enough to accommodate large bottles and milk cartons. Having to store those in the refrigerator itself robs you of so much space. Compared to the exact same size GE refrigerator I replaced, this one is much much smaller inside. If you’re a cook, and don’t just store cheese and drinks, you’ll be very disappointed. The lightbulb inside is too dim as well. Very surprised that Whirlpool would sell such a subpar product and that BestBuy.com would carry it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Neil! We manufacture several different models with various feature and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Don't buy appliances from BEST buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.STINKS . This review won't let you put in 1 star. Best buy will no longer be my go to
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Barbara, we are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Ok but wish I had spent more money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loudest fridge I ever bought, constant motor running sound. Very irksome
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey SuperDonnie, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Problems with a knocking noise
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This frig is still under warranty and the technician came out 3 times so far to change various parts but the noise still continues. Whirlpool will not authorize a replacement and will continue to send someone out to repair. Very frustrating to say the least.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Stannie. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Bad service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t receive any refrigerator what reviews do you want to do. I still waiting you give me the delivery. You only send me a broken. You suppose delivery never on August 3 until today I don’t receive any. Bad service
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.