Customer Ratings & Reviews
- Model:
- WRT348FMES
- SKU:
- 4394008
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 18.2 Cu. Ft. Top-Freezer Refrigerator for its ample storage space. However, some customers express concerns about the freezer's limited shelving and lack of a dedicated shelf for frozen food. The absence of a freezer light was also noted as a drawback. Overall, opinions are mixed regarding the freezer's functionality.
This summary was generated by AI based on customer reviews.
Wouldn't recommend this model
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had this refrigerator for a year and the freezer cools but the refrigerator doesn't. When we first got it it was the same way but started cooling. But with the warm weather the frezzer started to frost over and freeze. Now the refrigerator doesn't get cold.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Christerry, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Breaks!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my refrigerator for a year and the handle has broken 3 times. Breaks in the same spot each time and company unwilling to help fix the problem except keep sending new handles. Each time, I have to clear 4 hours of time waiting for technician to come. Offered to install myself, but company unwilling to just send me handles. Freezer is not great, and ice forms on everything too.
No, I would not recommend this to a friendt suddenly froze all the fridge contents
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was used in a spare kitchenette and so it didn't get a lot of use. However it was always giving us problems, freezing items on the top fridge shelf and doors that popped open if you didn't very carefully close them. Then it suddenly froze all the fridge contents and thawed all the freezer contents- ruining everything inside. Then it went way too warm throughout. Paid a repair man to come out since its not very old and he said buy a new fridge, the freon has leaked out and its now worthless.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, NataM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's good only had the Refrigerator 1 month working well
I would recommend this to a friendTerrible refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible refrigerator. And the delivery service was just a terrible experience.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, TuyetY. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3Kcw29C or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Didnt last 15 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this fridge new in December 2017 and it failed in March 2019...it did not last 15 months...freezer couldn't cool past 38 erratically went to low 20s , fridge froze vegetables and other items....local service agent advised not worth the repair costs....very poor quality, do not purchase this model or any whirlpool product, this is my second Whirlpool to fail in under two years....
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey MadMaxII, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.