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Customer Ratings & Reviews

Your price for this item is $809.99

Customer reviews

Rating 4.2 out of 5 stars with 313 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space and size of the 18.2 Cu. Ft. Top-Freezer Refrigerator, frequently citing its excellent value and quiet operation. However, some users experienced issues with inconsistent temperature control and the lack of a freezer light. Positive feedback also highlighted the easy-to-clean shelves and energy efficiency. A few customers mentioned challenges with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 313 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very nice refrigerator, keeping cold things cold!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator more than I thought I would. I wanted a larger refrigerator, but they didn't fit in my space. Now that I have it, this refrigerator size is fine! It keeps food nice and cold. The shelves are well spaced. I'm enjoying this new purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my old fridge that stopped working. Great fridge. Runs quietly. You don't even hear it running like my old one. Very spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator, a great product and price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order a new Whirlpool refrigerator to replace the existing one that had quit after many years of service, the new one had all the features needed at a great sale price, the local dealers couldn't compete with. Delivery and removal of the old one was flawless

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was cheap but works better than what I had! The doors u can have on either side is a great feature!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery did not follow instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is fine. BUT delivery people did not set up the door to open on the right side (with the hinge on left), per my written instructions. Now have to re-schedule to get it done.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Freezer Doesn't Work Properly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator (model WRT318FZDW) on December 23, 2019 and had it delivered on December 29 since we were out of town for Christmas. The temperature control was set by the person who delivered the refrigerator. We didn't load the freezer until a few days later on January 3rd or 4th. A couple days later, I got a half gallon of ice cream out of the freezer and found it to be mush. At that point I placed a freezer thermometer in the freezer and recorded the temperature over a period of several days. Much of the time the temperature stayed from +10 to + 20 degrees F. I contacted Whirlpool and a service was scheduled for the next week with Guinco. The service person from Guinco said he couldn't find anything wrong but replaced the defrost control which he said was often the problem. The problem persisted and Guinco was scheduled for a second visit. On that visit a different service person did a much more thorough examination of the refrigerator and said he thought it was low on freon, but had to order a part before he could take care of that problem. A couple of weeks later the part was replaced and freon apparently was added on a third visit. The freezer worked pretty well for several weeks; although, temperatures again reached 20 deg. F during defrost. Now however, it is no longer working properly. The ice cream in the freezer is again mush and that probably means that the other frozen foods in this freezer and not properly frozen. So tomorrow, I will call Whirlpool again. By the way, we have another Whirlpool refrigerator which we've had since 2017 and have never had a problem with it. This newer one is nothing but a problem.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey BobF, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    It's a nice refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Whirlpool refrigerator. Lots of shelves and the fruit and veggie drawers are big and I like that they are see through so you can see what you have in them. I wish the humidity controls on the drawers were better quality.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Good price for the size frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a simple frig. This was the right price for this size frig. Price was $50.00 better than Home Depot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine keeping food coo,l as I expected. I particularly like the way the draws slide out very easily, There is plenty of space to meet my needs. I particularly thought highly of the young men who installed the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek look,shelving is great.ease in cleaning,and freezer space is great also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent fridge and freezer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge and freezer are fine. There is a problem with the handles for both. Ours had to be replaced immediately as they arrived broken. They are just not sturdy enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Too cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! I love the size and how spacious it is inside. Only thing is it gets too cold in the refrigerator even on the lowest setting. It freezes things on the middle shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Refrigerator...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the perfect size for my kitchen. Good price.. good product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit to replace and older refrigerator. Unit is quiet and has a neat adjustable shelf feature. It is a no frills budget refrigerator, but has features that you would expect from a more expensive model.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted a basic frig for the garage snd this one was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Perfect Size Frig/Freezer for Company Breakroom

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Size Frig/Freezer for Company Breakroom…good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge for the Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fridge is working fine but it did arrive with a dent in the side. Due to the new restrictions for delivery the fridge was only delivered to our front porch and we did not remove the packaging until we got it inside. One unpackaged we discovered a dent in the side. Our old fridge was dead and since Best Buy canceled our haul away request (Even though we had moved that to the deck) we were stuck dealing with too much to deal with going through the process of ordering another fridge and losing our food. It may be the last appliance I buy from Best Buy though.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good refrigerator replacing older refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of space and has the adjustable shelf bin. The 4 settings in the lower refrigerator part is good. Food gets really cold, so it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its big and nice looking , fit everything we can put ,i recommend for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Great second refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for extra drinks and food for parties. Extra freezer space for frozen foods.

    I would recommend this to a friend
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