Customer Ratings & Reviews
- Model:
- WRT348FMEW
- SKU:
- 4394004
to a friend
Customers are saying
Customers praise the 18.2 Cu. Ft. Top-Freezer Refrigerator for its ample storage space. However, some customers express concerns about the freezer's limited shelving and lack of a dedicated shelf for frozen food. The absence of a freezer light was also noted as a drawback. Overall, opinions are mixed regarding the freezer's functionality.
This summary was generated by AI based on customer reviews.
Worst Refrigerator Ever!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing this refrigerator has been nothing but agony. Immediately we noticed that it was humming, gurgling, and making all kinds of noise. Many times it sounds like a steam engine train pulling into the station slowly chugging along. We like to yell out “The train is arriving!” when it does this. Other times it sounds like a jet engine winding up for take off. It is in fact so noisy, that it will wake us up at night with its torturing onslaught of clanking and vibrating. We have called Whirlpool customer service multiple times and spent hours talking to them to get this figured out. We have had a service technician out two times and he can’t find anything wrong. We were told, if nothing is wrong, they cannot fix it. Really? So if nothing is wrong, then you make your refrigerators to sound like they were built in the 1950’s? Never again will we purchase a Whirlpool appliance. We cannot handle the borage of noise and frustration that comes along with it. The lack of customer support is truly disappointing too. Buyer beware!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .ESAngola, thank you for your review.
We’re truly sorry for the concerns you have with your Refrigerator. We’d be more than willing to discuss your review with you further. To do so, please respond back to this email address, [email protected], providing your name, phone number, street address, the model & serial number of your Refrigerator, the date of purchase, and a brief summary of your concerns.
We look forward to hearing from you.
Thank you,
Whirlpool® Social Care Team
- Cons mentioned:Freezer shelf
Defective Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer door shelves crumbled right after purchase, still waiting for Freezer door to be replaced. Fridge and Best Buy Service has been below 1 star so far. No one seems to care!
No, I would not recommend this to a friend