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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 317 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the spacious interior, excellent size, and easy access to both fresh and frozen foods. While some customers feel that the refrigerator is a bit expensive, they still appreciate its great looks and even cooling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 317 reviews
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Well designed, attractive, and efficient for space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When facing a challenge to find a refrigerator that would fit in a limited space in the midst of a supply chain breakdown during the pandemic this emerged as the best candidate. It's attractive, well designed, and is clearly meeting our needs better than the refrigerator it replaced. Really like the pull out bottom freezer, better than door opening or freezer on top. Before had to bend down almost to the ground to see what was in lowest pull out crisper.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 4 out of 5 stars

    Good buy for a small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has much more space inside than I thought it would given it is smaller than most due to our limited space in kitchen. It is however noisier than I like. The ice maker is great and so far we have all the space in bins we need.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a black Whirlpool top refrigerator. Since we were replacing our dishwasher we decided to purchase a new refrigerator with a bottom freezer in stainless steel. We had a small space so this fit in well. There is a noise once in a while and feel it could be the ice maker. Although when hearing it, the bin has been full. It is not an annoying sound to me. The light is wonderful. Very bright. I have plenty of room in the refrigerator. There are two of us but we have another refrigerator in the house if needed. I have not had to use it. I feel the door holds a large amount. The door does swing but I stop it at a certain point where I can look into the refrigerator well and it stays there. Just have to remember to do that. It is great looking at the food instead of bending to find something. The freezer is small and, of course, two drawers so I find that a little difficult. Also now I am bending for the freezer. I would have liked the bins solid but they are wired. So far no problem with that. I do wish the ice bin was smaller as it takes up so much room. For me it is much too large. It makes ice fast so do not see why it couldn't be smaller. It takes up half of the top freezer. I am still arranging the food in the freezer. I do use our other refrigerator to store freezer food. The refrigerator was delivered on time, the delivery people were great. They took my old one away. I have enjoyed working with the in house consultant and my service from Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Stainless steel

    Rated 4 out of 5 stars

    Whirlpool Refrigerator with bottom freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was higher than expected. The refrigerator was delivered on time and so far, runs well and is quiet (it's a little over a month since delivery was made). However, the installers didn't lower the lever on the ice-maker (which we elected not to hook up), thus there was a periodic "buzzing" sound. This was corrected by calling Whirlpool Service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very happy with the fridge. I think we lost some space in the fridge compartment with the bottom freezer, but it just takes some organization skills. We were limited in how big of a fridge we could purchase because of the space available in our kitchen. The fridge looks really nice. I read the reviews of the loud ice maker noise and I noticed that at first, but its intermittent and I don't find it bothersome. The compartments on the door are nice, deep and hold a lot. The shelves inside seem sturdy. One minor thing: be careful when closing the crisper drawers on the bottom, the little tab that adjusts the humidity level seems like it could break off if you are too rough with closing the drawers. In my experience with Whirlpool from another appliance, the little parts can be costly to replace. I am happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new refrigerator was installed in March, 2020 quickly and efficiently by Best Buy. It is replacing a 25 yr. old refrigerator. This new Whirlpool is so quiet. It has kept my food fresher longer. I love the adjustable shelves and bright lighting. I had to deal with restricted space and this model fits perfectly in my kitchen. So far a great success.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    What I was looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a very specifically sized fridge to fit a small space in my condo, and this model was one of very few options. However, it definitely does the job! I love the bottom freezer compared to the top freezer fridge I had before, and I feel it lives very spaciously for the size. The fridge arrived with a small dent in the side of the fridge, which was a bit of a con. However, the delivery team was great - respectful, on time, quick, and very friendly. Two cons - I wish the front panel didn't have the screws, or concealed them more seamlessly. They look a bit cheap. The second con is that the fridge feels too mobile...it moves with me when I open the doors or close them. I'm wondering if that will improve once we do a larger grocery haul to replenish our groceries.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 3 out of 5 stars

    fine, constant humming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fridge/space itself, roomy and customizable interior, but it makes a constant humming noise that's not the compressor or ice maker kicking on (which is brief and fine), which was one of the reasons I got rid of my 15 year old fridge. It didn't happen for the first few days, then I went on vacation for a week and came back to it humming and it won't stop. My house is small so I can hear it everywhere, even when the tv's on or my office door is closed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Appearance, Space
    Cons mentioned:
    Stainless steel

    Rated 5 out of 5 stars

    Awesome bottom freezer style fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can fit a lot into this fridge. Looks great and much better than top freezer style. Only problem, as others have noted, is that the stainless does not cover the sides but not an issue for me

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Perfect fit, Bigger than it seems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't fit an enormous refrigerator in our kitchen. However, I was pleasantly surprised by the size and number of items we could conveniently store in it. The shelves and door compartments were easy to rearrange until we had found just the right fit.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Best Refrigerator/Great size for small family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator. We needed something only 30 inches wide max to fit in the cutout and I wanted a freezer on the bottom. This was not easy to find and with the delay because if Covid I was beyond excited when I found on Best Buy online and the best part it was delivered in 4 days. I cannot say enough good things about Best Buy their delivery personnel and their customer service. This will be my new go to store to buy appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smaller refrig. bigger price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The opening in my countertop only allowed me to buy this size of refrig. Didn't want the water/ice on the door anyway, just more to go # This refrig. is very good and the lighting inside is very nice.; The freezer of the bottom is a plus because now I don't have to get on my knees to get out my last beer or find my last green pepper. The larger refrig. of the same style was 250dollars cheaper. This turned into a special order oh well it fit and that's all that mattered. Searched out the best price in town and Best Buy matched it and del. it for free. Gave the boys a nice tip cause they didn't damage anything when they carried it inside. Good job on a extremely hot day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Just what I wanted. The doors open & close like they should & not swing all the way out when opening. It also closes the way it should. I had a different refrigerator before this & it wasn't working like it should, this we were able 2 exchange within the time limit.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, quiet, well arranged inside. A little expensive for this style.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Love the roomy freezer drawer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having the freezer drawer on the bottom after decades of having it at the top of the appliance. Roomy, well-organized, a quality appliance from Whirlpool. It was far more expensive than a similar larger appliance, which is confusing and frustrating and the reason I only gave four stars,

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level

    Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bottem freezer. We purchased it in srainless to match our stove, sink and dishwasher. It runs quietly, the ice maker works great, I'm giving it 4 stars, due to the fact that whenever we open the doors the whole refrigerator slides away from the wall. My Husband put shims under the legs for a temporary fix. Otherwise we love it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Exact fit in my limited space with features I want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a white refrigerator with a bottom freezer door that fiit my townhouse space. I researched and found the Whirlpool would probably work. It did and I love it More importantly, best Buy was the only store of the four places I looked that were willing to place the order. Everyone else said it was not available ( not in their warehouses) and tried to convince me what they had would fit. They were wrong. Best Buy on Rt 1 Alexandria ordered and delivered exactly as promised with excellent installation staff. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge on top and freezer on the bottom. Makes it so much easier to see what is in the fridge. Everything is in full view and not hidden in the bottom or behind something. Easy to clean. No deep bending or kneeling to clean shelves or retrieve items. So far, no issues with storage space. The freezer drawer glides open easily and is enough space for my needs since I have a separate deep freezer as well. Love this fridge and I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect for smaller size spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was limited on space and wanted a bottom freezer and this fit perfectly. It’s well made and very bright light inside. I saw reviews about it being noisy but I don’t think so at all, very quiet. I wanted to add for others considering this model that when you open it at 90 degrees, the width is only about another 1/4 inch wider. I hope this review helps.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 4 out of 5 stars

    A really good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good refrigerator. We had to downsize because of space and this refrigerator definitely fits our needs. I wish it had a water filter for the ice maker but otherwise it's a great buy. I would definitely recommend it

    I would recommend this to a friend
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