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Customer Ratings & Reviews

Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 1146 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 3, showing41-60 of 1,146 Reviews
  • Rating: 5 out of 5 stars

    Refrigerator is good so far

    Posted
    Cheryl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Problems with delivery. Delivery person was rude. The store salesperson told us we could move our current refrigerator to the basement and then the basement fridge they would take. We paid )15 for each move. So total of $30. The delivery person told me that shouldn't have happened. Also he had to put the new fridge door to open on left side. He said he'll do it but I should have told store what side I wanted it on. I didn't know. Nobody at the store asked which side. It took him about 10 min to do it. He acted like he was doing me a favor by doing these things. Then after being rude asked me to give him a good review.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    OK for the price but disappointing service

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was looking for something inexpensive as a backup refrigerator without the bells and whistles. This fit my needs at the right price. Unfortunately when it was delivered the freezer door was dented and the refrigerator door squeaked every time it was opened. Best Buy sent someone out to look at it who ordered a door (and did nothing about the squeak). The door replacement has been pushed back multiple times because they keep telling me the part is delayed. They finally agreed to replace the entire unit. I'm hoping that replacement doesn't have these same issues.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Spacious. No freezer light. Wire too short.

    Posted
    Dashwp
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The fridge and freezer are very spacious. I have two complaints. Freezer has no light. Also the wire to plug into the wall is very short. Being a second fridge in the garage we had to use an extension cord as the fridge can only go one wway. Didn't have these issues with the previous fridge. Also I needed a left swinging door. It comes right swinging. Was told they would change it when delivering it. They didn't do it, the second guy couldn't do it, the third guy did it but it sits slanted. While I like the fridge, not happy about the experience.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Love!!

    Posted
    Veronica
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    When I moved into my apartment I hated that my kitchen was so small. I was given a free GE refrigerator from a friend worked for a few months and then it started to leak a lot of water inside. It opened left to right so getting into the fridge was always a hassle with the small kitchen I have. When I bought my whirlpool fridge I was so excited to get it delivered. Plenty of space lights up real nice. First thing I requested was to have the delivery guys switch the handle from the left to the right side it opens easily now I do not have to struggle to get access to food anymore!! I love it!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Fridge Awesome Deal!

    Posted
    SaavvyShopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love my Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator - White started looking at other hi-end fridges but something always missing for a lot more co$t...so if you need a large top load freezer, a solid basic fridge, that has glass shelves, deep enough to fit a Holiday feast, but overall sized compact enough/adhering to "standard" measurements so it fits in any kitchen ? Then you'll love this Fridge, with the added bonus of Best Buys price, great customer service & Awesome INSTALL Service! What great experience and value! Highly recommend item & Best Buy!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    First new frig

    Posted
    BigG1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This was my first new refrigerator ever. I read pros and cons and told myself you only know by having something YOU own to talk about. One con was the bottom shelf gets colder than top and sometimes freezes stuff on the 4 setting. You kind of need it set on 4 in order for my frozen bottles of water to stay frozen. I need my water bottles to have some ice in them in order to drink them. Other than that the refrigerator is even bigger than I expected for the space I have for it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Big refrigerator for a small price

    Posted
    FryerTuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My old refrigerator finally had to go and my repair guy said "get a Whirlpool". The blue shirts at my local Best Buy have always been great so I went and talked to Dave. He helped me figure out which one I needed and the whole process went very smoothly. The plus side is that there happened to be a sale when I walked in the door. The refrigerator itself is cooling and freezing and doing everything a refrigerator is supposed to do. There's plenty of room and the freezer is bigger than expected.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not bad

    Posted
    italy60
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I haven't had any issues. Had it just over a month. It is relatively quiet. The deli drawer is a little more shallow than I am used to. One annoying thing is the fridge was covered in plastic film to protect it. It is impossible to remove it all. It appears the different components were covered in it before it was assembled. Some pieces are wedged between the different parts of the doors and try as I might, I can't get it all out. Looks tacky. The delivery guys broke the cardboard backing when moving it in.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it

    Posted
    Bratgirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After reading the reviews, decided to buy it. This is the first refrigerator I have bought new and I absolutely love, love, love it. I wanted quiet, and this is so quiet you don't even know it's running! The drawers slight out so smoothly and effort lessly, and close just as smoothly. Its big enough for our family of three, and the side bins are adjustable. I would recommend this refrigerator to everyone. It keeps food cold at a perfect temperature, and the freezer temp is just right, no icing of food, I am 110 percent happy and I give it 5 stars!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great fridge for a great price

    Posted
    FlavaFav
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was looking for a reliable refrigerator without breaking the bank. I found this refrigerator and after doing some research from other customers, I decided to get this and I'm 100% happy with my decision. There are plenty of shelves in the fridge area with a lot of bins for produce. The led light is also a nice feature. The freezer is nice and big and I attached an ice maker kit with ease. The fridge runs beautifully and very quietly and for the price, it can't be beat. I love this fridge and will recommend this to everyone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very nice basic refrigerator

    Posted
    JBPittsburgh

    Bought this from Best Buy to replace an old Maytag that was on its last legs. At first I thought it was defective but please give this refrigerator 24 hours to adjust the interior temperatures. This refrigerator on its normal setting keeps food at the exact temperature (I bought a thermometer) and I can't believe my old one must have never worked correctly for a long time! My beer is COLD! Also like the glass shelves and large storage on the doors. Great BASIC refrigerator that works WELL!! Thank you Whirlpool!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good

    Posted
    Sillyirish708
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This unit is deeper than others - looked bigger in our kitchen than expected (not a yay moment) but has a lot of space. Unfortunately the shelves are pretty short (wine cannot stand up) and the door racks are oddly arranged. It took a while to find an efficient way to organize. Warning: things in the back tend to freeze, or if set lower things in the door do not seem cold enough. In retrospect I would get a side by side as the bottom shelf is very low for my husband and step-sons. But my food stays fresh - so 3 stars for a decent appliance.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Fridge

    Posted
    Laub630
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'll preface by saying I've only had the fridge for two months. I am using it as a garage fridge. So far it's worked beautifully. It's spacious inside with convertible crisper drawers and a movable smaller drawer (it slides from side to side from under the shelf above it to accommodate taller items below) which could be used for meats or deli items. The door has various size compartments for taller or shorter items. The only slight downside is that it only has three cooling settings, rather than a dial or thermometer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great features with a few exceptions.

    Posted
    Swimmer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Lower refrigerator keeps milk cold very well; my former LG refrig. caused milk to curdle before expiration dates. The Whirlpool freezer door is too small to hold quarts of ice cream (like LG refrig. did). The Whirlpool lower refrigerator drawer tray is too small to hold as many meats and cheeses as LG refrig. did. Other Whirlpool features are great and we love the black color.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worth the extra bucks

    Posted
    Daaaaaaave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had been putting Frigidaires in my rental properties hoping they would get the job done, and it's safe to say that none of those have lasted more than 4 years in a rental (durability, mechanical issues, etc) I took the advice of a fridge repair guy one day to try the whirlpools. They're more durable, built better, and more reliable. A bit more cash than the others, but anything is better than a service call.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Plenty of room

    Posted
    Mombatv
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This refrigerator is good for me-I am a licensed daycare provider and need lots of room for milk, cheese, ketchup. fishstick, etc. The handle has been hard to get used to and the extra wide door & handle have caused some very nasty head bumps-we have to bend down lower than the old unit-plus the light is not very bright inside-too low. I also miss the lighted freezer but I was told that is not an option any more. But it is keeping the temp cold and I am happy with this product. The door spaces are also very generous.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nothing fancy...just works.

    Posted
    jlvrt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I live in an apartment and a previous tenant had left an older refrigerator. It was impossible to keep the freezer cold enough without everything in the refrigerator freezing. I wasn't looking for anything fancy, and since I live alone it didn't have to be huge either. It was delivered, set up, turned on...and after nearly a year and a half it simply works flawlessly. I wouldn't hesitate to buy the same model again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    finally got it right

    Posted
    sdthrush
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    i bought this refrigerator for my mom. she received it but the freezer door which had to have the handles switched from left side to right, were done incorrectly. the door was also improperly installed. i called customer service and spoke to the store department manager. it took a couple of weeks to get all of this taken care of, but a new refrigerator was sent out to my mom and installed properly. she is very happy with it. i feel that Best Buy responded as quickly as possible to try to correct the problem and I deeply appreciate that.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Compact and efficient fridge

    Posted
    Drm42Day
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This has been an excellent replacement for our 7 year old LG that loudly passed this mortal electric coil. It's taken me some time to adjust to the freezer being on the top again but the would be the only complaint I have on this unit. It works quietly and efficiently. I'm actually impressed with the layout of everything and that I only had to move on shelf (top "milk" shelf from the bottom one for easier access.). The black ties nicely into the rest of the appliance we have and helps open up the kitchen a little more my spouse says.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great fridge

    Posted
    Wakanda4ever
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This fridge is awesome! We got it in back and it is so sleek! Do not have to worry about fingerprints like the stainless steel or looking old fashioned like some other fridges. It seems small but it is huuuge inside. Love the way the drawers are set up and how much room there is for everything and all the shelves in the door. Lots of storage and freezer had lots of space as well. Love it !!! 10/10 recommend!

    I would recommend this to a friend