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Customer Ratings & Reviews

Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 1147 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 4, showing61-80 of 1,147 Reviews
  • Rating: 5 out of 5 stars

    I have no complaints

    Posted
    StLouisBased
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have limited refrigerator space in my kitchen so I decided to go with a traditional basic design. This refrigerator does have a nice facade. I like the way Whirlpool has covered the front top door hinge by designing the front freezer door to hide it. I went with stainless steel & Whirlpool did a nice job of matching the side color to the front. I like the inside drawer that slides to either side.  I just purchased this refrigerator a few weeks ago & so far I have no complaints.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great fridge

    Posted
    sechernbiw
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We bought this after ours started to die during a heat wave. It's very spacious, well lit, and easily divided into customized sections. The temperature controls are digital, offering three settings. After plugging it in, it probably took about 8 hours for the unit to cool enough for food. The one thing we don't like is the placement of the light and temperature controls, which are front and center of the top of the fridge. I constantly bang things into it. Other than that this is a great fridge.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Limited space, but love

    Posted
    Jnicew
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have a condo where the cabinets carve out a space for the fridge. It's pretty tight so I can't get the extra big and expensive fridge I want. I previously had the old 90s white standard fridge and wanted to go for something a bit bigger if I could and nicer. This one fits no problem and I have more shelf space than I expected when it arrived. The picture online doesn't show the inside and they didn't have one in stores so I was ordering it pretty blind. I love it so far! Perfect fit and size for two people.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Im glad I picked this refrigerator!

    Posted
    Brownsugar
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This refrigerator is everything that I wanted. It is huge and so spacious. I love that the shelves are glass which makes it very easy to clean. Me getting it in black was the greatest idea because I don't have to worry about it getting dirty. The freezer part is spacious as well. When I have company over I get so many compliments on my refrigerator. Thank you best buy I'll be getting all of my Kitchen appliances from you

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice looking fridge

    Posted
    KansasCat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a nice fridge. It's larger than the one I had before, but the freezer seems a little smaller. The only thing that could be improved is the door shelves in the freezer--there is a larger than normal gap between the bottom of the formed shelves and the band that goes around the front of the shelves. This gap causes smaller items to just fall right through. I will have to see if I can find some small bins or boxes to fit between the door and the band so I won't have to worry about things falling out of the shelves .

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent refrigerator for the money

    Posted
    OKinOH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought this to have as a second refrigerator-freezer in the garage. We are very pleased with it. Many features for the price - glass shelves, deep drawers, well-designed door shelves and pockets. Cools well. Freezer is no frills but maximizes its internal space. Just make sure to specify if you want installation in addition to delivery because otherwise they may try just to drop it off.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Refrigerator

    Posted
    CHILD
    • Verified PurchaserVerified Purchase

    I really like the Whirlpool refrigerator. Lots of storage space inside. Two things that were not ok, the Warehouse where it came from did not switch the doors for me as I requested and when it was delivered the person delivering it didn't take the plastic film off of the doors before putting the handles on when he switched them. Also, told me that the film was suppose to be left on it. But I decided to take the film off and it was hard to do with the handles on it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great cheaper option

    Posted
    MarissaF
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My husband and I were looking for this style fridge in stainless steel and thought this would be the perfect choice. Turns out we were right. It looks small but has plenty of room. We really prefer the freezer on top, as opposed to the side-by-side options which are so prevalent these days. We have this fridge right next to a stainless steel Samsung oven and we were nervous the stainless steel finishes would look too different, but they don't. Looks great. Very happy with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Happy

    Posted
    Bizee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I shopped around to four stores, including Sears (where I thought I would find the best one), and to my surprise, Best Buy had the best refrigerator for my price range and the size, and with the amenities I was looking for. I love the glass shelves and the movable under-shelf bin and adjustable door shelves. It looks very nice, runs pretty quietly and temperatures are consistent. Freezer is roomier than my old one. The delivery guys were very prompt and nice too. Very happy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    4 Refrigerators later

    Posted
    BSim
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When my GE needed to be replaced I bought a new model GE - tried 2 of the same model - but the freezer "grew" icicles - and moisture inside the refrigerator. Called GE who gave a solution - the store we purchased from said it had to go back. Went to Best Buy and bought a Frigidaire - see review - after returning that purchased the Whirlpool and held my breath. Never an issue - it's solid, a year later. Since I own 4 major appliances which are also Whirlpool - it should've made sense from the start!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    MUST RUN ON HIGH TO STAY COLD

    Posted
    PUTTYDOG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    WILL NOT STAY COLD AT FACTORY SETTINGS. CALLED WHIRLPOOL NUMEROUS TIMES AND THEY SAY IT IS DEFECTIVE AND WE ARE WAITING ON A REPLACEMENT. IT WILL STAY AT RECOMMEND SETTINGS ON HIGH, BUT IT ONLY HAS 2 SETTINGS AND USES MUCH MORE POWER, RUNNING MORE. NO LIGHT IN FREEZER, BUT ALL TOP FREEZER MODELS DO NOT HAVE LIGHTS, UNLESS YOU PAY IN THE $1000.00'S. MIND BLOWING, THEY CAN'T PUT IN A $10.00 LIGHT. BEST BUY HAS BEEN GREAT WITH THIS PROBLEM !!! WAITING ON A FRIDGEDAIRE MODEL AND HOPEFULLY IT WILL DO MUCH BETTER.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Freezer doesn't work.

    Posted
    Bman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My wife wanted a fridge for the garage. We bought this one to store overflow items in the freezer and the fridge. The fridge part works fine and can even get items to freezing. However, the freezer is total garbage. I have had to throw away more food than it cost to actually buy this piece of junk. The freezer appears to get stuck in a defrost cycle and stays that way.

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      Hey Bman, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rating: 1 out of 5 stars

    The noise is driving me crazy

    Posted
    Grandpop8

    This refrigerator is very noisy. When a service man responded to our request for help, he listened to the refrigerator and said that was normal noise for this refrigerator. Also, the installation service was not acceptable. The installers refused to switch the door from right hinge to left. They said someone else would have to come out and do that, but Best Buy did not send anyone so I had to do that myself.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great refrigerator for the price

    Posted
    Kayzkid
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My new Whirlpool refrigerator is a great replacement for my old Maytag. I love the adjustable bins in the door and the roominess inside. The only drawback would be the shelves in the freezer door that don't extend all the way out to the bar that holds the items on the shelf. If you put narrow items on the shelf, they will fall through. This refrigerator is very quiet, unlike the Maytag that always popped and cracked like it was making ice when there was no ice maker in it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for a no frills refrigerator

    Posted
    Demin5
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this for a 96 yr old man who just wanted a basic refrigerator nothing fancy just big enough for his food and what ever else he wanted in there.I looked around and compared them all and went to different stores like Lowes,J C Penny"s and they where comparable but I really liked this one for the money and it was nicer than some of the other models. we are happy with our purchase and would recommend this as a good deal.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    the first one did not work

    Posted
    pj89
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    the first refrigerator did not work and there was not another in stock so they offered a 1.4 cu ft one until they could get one in. being a new home we had the outlets checked by an electrician and confirmed it was the refrigerator. so trying to stuff a full refrigerator in a small refrigerator was not a solution, lost about $150 worth of groceries and paid the electrician but 2 weeks later after the replacement came in finally had one that worked.

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at Whirlpool_Digital@Whirlpool.com with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. WhirlpoolBrand

  • Rating: 4 out of 5 stars

    Good value

    Posted
    Bumper
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The glass shelves are nice as are the glides on the drawers. The adjustable door shelves are a very good feature. Only two drawbacks: the lip on the top of the freezer door does not allow me to push the fridge as far back as I would like it to go, so measure your space and add an inch. The temperature control only offers three settings so I can not adjust it as easily as my prior model. Other than that a nice affordable refrigerator.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Refrigerator

    Posted
    Jenna
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was very disappointed in this Whirlpool refrigerator. After only a few days of having it there was a defect in the refrigerator it is going back I'm returning it for another Whirlpool hopefully I won't have the same issue where it freezes everything in the refrigerator part and in the freezer there are icicles and also parts of the freezer does not function properly pretty disappointed.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Value

    Posted
    tomcatdriver
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased this refrigerator based on reviews and saw an incredible price with additional discount for Independence Day sale. Refrigerator is as described and wroks well, very consistent temperature in both refrigerator and freezer section. Only downside was the amount of time spent dealing with Best Buy delivery services, delayed shipment, delayed arrival times and at one point, product unavailability. I have complained to Best Buy and they gave a gift card for my troubles.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Got food? You need a fridge!

    Posted
    Re4LCustomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Have food that needs to stay frozen? Have food that needs to stay cool? This is a well priced unit for those who dont need stainless fridges that cost thousands of dollars. This unit also has glass shelving in it as opposed to grates that thing tip over on. The door hinge can also be put on the opposite side depending on which side you want it to open

    I would recommend this to a friend