Main Content

Customer Ratings & Reviews

Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 1147 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 5, showing81-100 of 1,147 Reviews
  • Rating: 5 out of 5 stars

    So far, a really nice & quiet washer

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love the top that closes by itself slowly and softly. I like the touch screen & so many choices in settings. HE is new to us but our normal detergent works properly for the water level. We've only washed a couple loads as we just bought it however, we like it, the see-through lid; the no agitator in middle of washer & direct drive. Very nice!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Extremely poor design for temperature control

    Posted
    mkjahw1985
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Rather than a direct digital or manual temperature setting device holding led lights with three choices and waiting 24 hours to see if it works has not worked. We have had food spoil and freeze. Middle (2 lights) setting results in 41-42 degrees (versus recommended 37 degrees). We have not been able to set the temperature where we want it during the first month.

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      Hello mkjahw1985:

      Thank you for taking the time to write regarding your Whirlpool Dishwasher.
      Feedback from our customers is an important source of information. We regret
      that you are not totally satisfied with your dishwasher, and we apologize for
      any inconvenience this concern may cause you. We will forward these on for
      future consideration. WhirlpoolBrand

  • Rating: 4 out of 5 stars

    Operates very well

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have read other reviews about this refrigerator being noisy, not mine. It is very quiet compared to the Frigidaire I had before this. Poor design on the freezer door racks, items slip out and fall to the floor because the gap is too big. Also frig door rack configuration is inadequate only very short items fit on one of the shelves. The milk jug compartment is in the warmest part of the fridge.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    The refrigerator was a great choice

    Posted
    Patty
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I only had one problem. I had to learn how to adjust the settings because the food was freezing at first. I actually would have liked to get a fridge that you could get ice and water through the door but my kitchen was not equipped for this. Other than that I am happy with my purchase and it is almost 2 years old.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good buy

    Posted
    Kevsmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I live in an apartment and needed a smaller size fridge. Fridge keeps food and drinks cold, freezer works great as well. I'm also very pleased with the larger freezer size. Although I opted not to install the ice maker yet, its large enough that you still have plenty of room for your other items. It's also really quiet compared to the one I had before. I'm very satisfied with my fridge.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Fridge for the money

    Posted
    Lindy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have an 90 plus year old home with limited space in the kitchen for a refrigerator. This one has a small footprint but still has a large capacity for food. The large capacity door storage allows a gallon milk to be very handy. The optional ice maker is working fantastic. I haven't run out of ice yet!. And a bonus it is American made

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Whirlpool Refrigerator

    Posted
    JDJC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Our old refrigerator died after 27 1/2 years of use (yes, 27 1/2 years). We bought this one as an open box item. We have been very pleased with it thus far. We don't expect to get another one that will last over 27 years, but we're planning to take care of this and keep it as long as possible. We don't need anything fancy, and this appears to be a very solid, basic refrigerator.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Basic fridge-freezer combo

    Posted
    Adzuki
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Pretty straightforward refrigerator. If you live in an area with frequent power outages like us, you may want to purchase an additional surge protector for your kitchen appliances. Buy one that has a low profile and sits more flush to the wall. This has helped extend the life of our refrigerator.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for a small household!

    Posted
    Tc955i
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This fridge was an upgrade from a smaller version I had before I got married, it has plenty of room and the door can be switched right or left, be advised the cold setting only has 3 levels and you may have to leave it on the highest for a few days to get it where you want it to be, but we are very pleased with this appliance for what it is and what we paid, also it hardly makes any noise, that seems important to some folks!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Doors crooked

    Posted
    Cawi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Tried three times to get this refrigerator with doors that were even and balanced but all three came with crooked doors that three different Geek Squads could not adjust. It was they that recommended returning and exchanging for the next one but I finally returned it and cancelled the purchase after the freezer door swung open during the night and I lost all of the food in it,

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great price for the room.

    Posted
    techdude
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Our 20 year old Whirlpool refrigerator finally gave up the ghost. This was a newer generation Whirlpool which seemed to have all the same features we like. Likes: LED light, shelving and door space. Very functional. Dislike: The only thing I can mention is the door shuts very deliberately and firmly. Otherwise, we hope that this refrigerators lasts as long as our old one did.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Little Fridge

    Posted
    bjbmamma
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This fridge meets expectations set by the product description. I got exactly what I wanted. The only one little flaw is as other reviewers have stated: the freezer door shelves will be useless unless I can find something to block the gap between the shelf bottom and the railing. I haven't found any item I use which fits on the shelf without slipping through that gap.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Price

    Posted
    joseph08
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Ordered this Whirlpool to replace a 25 yr old Kenmore that ended up not going bad after all. Overall glad didn't cancel this order for reason the price was good and thought luck might be running out on the old Kenmore, though it's quieter than this new Whirlpool actually. That's the only reason didn't give 5 star.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    One of the best Refrigerator company

    Posted
    AlanF
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Highly recommend this Whirlpool refrigerator and has exceeded all of my expectations. This was the perfect size for my small kitchen. Love the color, although would have been happier with stainless steel but it wasn't available during the holidays. Had a very frustrating time waiting for delivery, however, Best Buy did an excellent managing the hickup. Thank you Best Buy and Whirlpool!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    ODD

    Posted
    CATALINA
    • My Best Buy® MemberMember

    DOES ANY ONE HAVE A PROBLEM WITH A HOLE IN THE BOTTOM OF THE FREEZER DOOR AND REFRIGERATOR DOOR WHERE INSULATION WAS BLOWN IN THE DOOR BUT THERE IS A HOLE NOT COVER AND INSULATION STICKING OUT... SHOULD BE A CAP OR SOMETHING OVER THIS ALSO THE STAINLESS STEEL IS THE WORST TO CLEAN IT STREAKS NO MATTER WHAT I USED TO CLEAN IT.. POSITIVE NOTE .... I LIKE THE SPACE IT HAS CAN SOME ONE ADDRESS THESE ISSUES

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at Whirlpool_Reviews@Whirlpool.com with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you WhirlpoolBrand

  • Rating: 5 out of 5 stars

    Good Product

    Posted
    ams1954
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was a replacement for a 35yr fridge in the garage; it is quiet, temp stays even; purchased the black and looks great. Delivery was on-time and both drivers were professional and very courteous. I was surprised at the shrink wrap encased in the product. Interior is bright; nice freezer storage too. Am very pleased with the purchase and great Labor Day sale price with FREE delivery. Thanks Best Buy!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quite Satisfactory

    Posted
    BocaTex
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This fridge replaced my 10 year old one and is very much the same. Refrigeration and freezing work perfectly, with no problems. However, I do miss the light in the freezer compartment, and I preferred the textured finish on my old one. Also, the crisper drawers are spacious, but I wish they weren’t down so low. Overall, a satisfactory purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    good garage fridge

    Posted
    EZMiner
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    we use this as a garage fridge and have been pleased with it the first couple of months we have had it. we like the trays on the doors... they hold containers of any size without letting the small ones slip through like some fridge doors. The LED light is bright in the fridge and the freezer is decent size and works better than other small fridge freezers we had before landing on this one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best buy fridge

    Posted
    Samipgh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We bought this fridge for a great price that has a few scratches on it. I was skeptical on buying this fridge but couldn't pass up the price. It turns out to have a lot of room in it. It is deep inside. I also end up liking the set up of the shelves. It is very quiet and perfectly cold. I know things aren't made the best so I spent the money I saved and got Geek Squad on it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    seems to be a good refridgerater

    Posted
    xmandro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought a Frigidaire refrigerator about 5 years ago, and it made noise from the beginning. The motor finally Quit when reading the revues they did mention the noise but nothing else. Now they say how the motors are breaking. Well i won't buy another one. the is why we bought the whirlpool. so far it seem to be a good fridge but its too soon to be sure. If it last longer than 5 years i will be happy.

    I would recommend this to a friend