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Customer Ratings & Reviews

Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 1152 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 6, showing101-120 of 1,152 Reviews
  • Rating: 5 out of 5 stars

    seems to be a good refridgerater

    Posted
    xmandro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought a Frigidaire refrigerator about 5 years ago, and it made noise from the beginning. The motor finally Quit when reading the revues they did mention the noise but nothing else. Now they say how the motors are breaking. Well i won't buy another one. the is why we bought the whirlpool. so far it seem to be a good fridge but its too soon to be sure. If it last longer than 5 years i will be happy.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Freezer ices up

    Posted
    SamN33
    • My Best Buy® Member

    After around 2 years the freezer started icing up. Defrost coil is heating up and water seems to be draining which is noticeable when I open the refrigerator door. I now have to manually defrost every week. Maybe I got a lemon because it seems this unit got mostly positive reviews but unfortunately for me I am regretting this purchase.

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      SamN33, thank you for your review. We would like to inquire about your review with you. If you have not had your issue resolved, please email us at Whirlpool_Reviews@Whirlpool.com at your earliest convenience with your username (SamN33), a copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, Whirlpool Social Care WhirlpoolBrand

  • Rating: 1 out of 5 stars

    Defective Unit

    Posted
    Mainer
    • My Best Buy® Member

    The fridge arrived defective. The freezer provides -20F at the highest (warmest) setting. It should be -2 at normal. The main chamber is giving 45F at its lowest (coldest) setting and safe food temperature should be 38F. Freezer is covered with thick frost after 1 day of work. Useless. Placing a return with Best Buy.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Refrigerator works well.

    Posted
    Linda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Refrigerator works well. Didn't notice when I purchased it, however, that the freezer does not have a light. This was a disappointment to me. It also does not have an ice maker. I purchased one separately as an add on, and it failed to work. I am currently waiting for an ice maker replacement. if someone is accepting of these shortcomings, I would recommend.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Wish I had bought a different one.

    Posted
    Michelle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is within 3 months of purchase. There are water droplets on the top ledge of the door when I open the refrigerator door. Service guy came out and said he thinks the freezer door needs replaced, but we do live in a high humidity area so maybe that has something to do with that. I said I don't know anyone wiping water off their refrigerator. And they have to come out 5 times to replace a product.

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at Whirlpool_Reviews@Whirlpool.com with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you WhirlpoolBrand

  • Rating: 4 out of 5 stars

    Very Spacious, Easy to Organize and Well Lit

    Posted
    DonnaK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We didn't realize when we bought it that it would stick out past the counter as much as it did, but we love how much room we have and the LED light makes it easy to see inside. It's easy to organize, especially with the sliding deli drawer. I would rate it a 5, except that when you open the lower door you'd better make sure your toes are out of the way or they will get scraped.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Smaller Sized Refrigerator

    Posted
    ALW1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Opted for this model due to limited space in my condo's kitchen. Love the deep fridge shelves and even the freezer has a glass shelf. Deducting 1 star for the narrow door shelves in the freezer and the inability to adjust the level so the doors close on their own. I couldn't get it to close on its own and neither could the two Best Buy installation teams who came out to work on it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    huge ding on the front - doesn't look like SS

    Posted
    Chicagoguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Arrived to my rental property with a huge ding on front of door. I informed the same customer service rep who handled the delivery/installation fiasco I experienced and never received and acknowledgement of this defect. In person, the fridge looks nothing like stainless steel, despite the stainless look of the picture. In person it looks more like some sort of non-metal material that was painted dark gray.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for our needs!

    Posted
    Choosy1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We needed to replace our 30-year-old, large energy-sucking, fridge/freezer in our garage. We were looking for something smaller that offered well-organized storage for our overflow food items that needed to be refrigerated or frozen. I'd been looking off and on for several months. This 19.3 Whirlpool top freezer unit does the job perfectly! We are very happy with it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Runs noisy

    Posted
    Nik02
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This was a emergency purchase due to our old refrigerator dying. The price seemed good even though it was rather small for our family. For two weeks the new fridge worked great, until we had very humid weather. All of a sudden it started running very loud. Now it isn't quite as loud a few weeks later, but it is much louder than when we first bought it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It's alright

    Posted
    padg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It's alright I guess. The freezer door shelving is unuseable because nothing will fit without sliding through the side gap at the bottom. Really foolish to make the shelving that way. Also the inside freezer shelving has gaps at the back for which the food falls down to the other shelf and makes organizing difficult. You get what you pay for, I guess.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Very happy with

    Posted
    Weekendwarrior
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am very pleased with the purchase, there is plenty of room for all of my groceries. The installer said it would take roughly a full day for the unit to come down to temperature. But it reached proper set points within 8-10 hours. Only complain is that you have to be careful what you put in the freezer door section. Has a narrow shelf so unless it's a box or something bulkier smaller items fall through.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    needs an off brand ice maker

    Posted
    kathy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Fridge was a good price and looks nice. I had problems finding an icemaker that goes with it as the Fridge is a whirlpool but they do not provide an ice maker that fits it. Used an off brand. Nice that handles can go either way. The whirlpool logo is super large and unattractive I swapped out a plain gray dot to fill the handle hole.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Large and roomy

    Posted
    Raghu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This refrigerator was bought for a small business, and is perfect in size and features. It's large with larger door bins too, enough to support 15 people use it to store their lunches etc., We like the daylight LED in the fridge, gives a pleasant feel. The paint outside is smooth, never liked the scarred texture of the refrigerators of this size/shape. Easy to clean on outside so far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great refrigerator that works like a charm.

    Posted
    Queen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am very happy with the purchase of my Whirlpool 19.3 cu ft top freezer refrigerator. Great refrigerator that is reasonably priced, you do not need to break the bank to be able to afford it. In addition, it works amazing, I really love it. I would recommend it to anyone that's looking for an amazing refrigerator, yet is on a budget or someone who is looking for a second refrigerator.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great fridge

    Posted
    SamsungGalaxy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I was looking to get a fridge for my new place and this has been a great buy, from the friendly sales person who was fantastic over at Best Buy K.O.P. also the delivery guys, until it was home and packs in many fruits, vegetables, and everything you need for your day to day.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great fridge for my house

    Posted
    dogmom14
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I looked at a few models. After the reviews I settled on this one. I have an older house & a bigger fancier more expensive model wouldn't fit. I appreciate the fact that Best Buy has something that will fit in my house. I also appreciate the free delivery from Best Buy. And the fact that it was delivered so quickly. A competitor said it would take 21/2 weeks to get a fridge.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice frige at a great price

    Posted
    rl08
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This refrigerator does exactly what we wanted and expected. Great size for small family. Delivery went well, except pieces of plastic wrapping are stuck under the handles and trim, and there is no easy way to get it out. It looks a little tacky. But frige works well, and is nice and quiet.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good refrigerator

    Posted
    Texans
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Whirlpool refrigerator arrived within the deliver time window. Deliver personnel were courtesy. The product was purchased on sale. So far everything works good my only complaint for which i will be contacting the Best Buy is that a small section of the rubber around the refrigerator is not glued down. If left over time some like the rubber housing being undone could lead to poor temperature retention.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Product

    Posted
    Zippy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We were limited on space so we needed a fridge with smaller dimensions so we went with this fridge. It works well and looks nice. A couple draw backs though, the shelves are metal grids rather than glass and there is no bin for cold cuts and chesses. It is also a bit noisy when it starts running. It fit nicely in the limited space we had to put it.

    I would recommend this to a friend