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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $899.99

Customer reviews

Rating 4.3 out of 5 stars with 2002 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the ample space and size of the 19.1 Cu. Ft. Top-Freezer Fingerprint Resistant Refrigerator, frequently citing its quiet operation and good value for the price. Many appreciate the well-organized interior with adjustable shelves and drawers. However, some customers noted issues with temperature control and the absence of a freezer light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,002 reviews
  • Rated 5 out of 5 stars

    Great for a garage frig.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up on time and quick. Great Frig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got what I pray for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this appliance it has been do the job. It keeps my food the way it should the ice cream is hard not mushy. The Refrigerate fit's in beautiful with rest my kitchen appliance's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fridge is awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge every color black best buy got the best products no cap love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for me, needed a refrigerator badly and found this one for a great deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NICE QUALITY CONTROL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 dents on fridge, 1 on door not noticed till film was removed & 2 nd on side that was covered at the Mexican factory with strategically placed packing foam taped right over dent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    How did this fridge pass quality control !?!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just over a month and the seals are coming off. This is unacceptable! They have already given me a gift card for scuffs scratches that were on the fridge when it was delivered. I would have had them bring me a new one had I known this would have happened. I only accepted the gift card because this was the 2nd replacement they have sent me and it was only cosmetic, this is a defect that will make my fridge run harder and cost me more money in electricity.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey JEMsTv, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Door seal

    Rated 1 out of 5 stars

    Broken seal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered on Aug-21, today is Sep-13. Seal is coming off in 3 weeks. The seal attached to the freezer’s door is questionable too. It just doesn’t look professionally done.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey BrokenSeal, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the quality of the fridge, great deal.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 1 out of 5 stars

    defective insulation on door

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge itself is wonderful but we've only had it for a few months and the insulated rubber moulding is completely detached from the door. Will update if Best Buy honors the warranty

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Fridgedoorsad, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig looks great in our remodeled house we are selling. It’s big and looks sleek.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible build quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is 3 months old. The freezer gasket doesn’t fit the door right and falls off food is defrosting in the freezer. Horrible assembly avoid whirlpool

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Atlnga, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Pros mentioned:
    Noise level, Size
    Cons mentioned:
    Door seal, Freezer light

    Rated 4 out of 5 stars

    Nice size refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is a decent size for a small family. It runs quietly. I like that there is about an inch of space underneath it and is easy to move around on the wheels to keep the floor clean. The shelves on the door hold quite a bit and the bins are clear so you know what is stored in them. I miss having a light in the freezer and it's a bit smaller than my previous fridge. I have a slight issue with condensation building up on the top inside of the freezer as it looks like the door isn't sealing properly. That may have to be addressed with the manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Shelves, Size
    Cons mentioned:
    Temperature control

    Rated 5 out of 5 stars

    This IS a good refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adjustable shelves on the door are very useful, with enough space to store two 1-gallon jugs of milk. Plus, store all my other condiments, soft drinks, and malt beverages. Both crispers work as intended, for storing fruits and vegetables the the humidity set in each compartment according to what is stored there. I do like the glass shelves, and how the meat drawer can slide to which side the user prefers. I do not understand some of the other reviewers who claim the refrigerator compartment gets too cold, because mine does not. My freezer compartment keeps ice cream frozen to a perfect consistency: Not too soft, and not too hard. All meats and other items remain solidly frozen and rock hard. So I do believe that Whirlpool is correct in their recommended settings for both the refrigerator and freezer compartments. The freezer compartment is also cavernous, one of the largest I have seen for a refrigerator this size. On door reversals: Yes, the doors and frame on this model are tapped correctly if the door must be reversed. However, the pegs are difficult to seat fully into the holes where the screws originally were. Since I do not recommend reversing the door on any refrigerator unless it is absolutely necessary, this will not affect my score. Overall, I consider this refrigerator to be a bargain. Especially when there are many other such appliances with fewer features and amenities for the same price, or even higher. It is also very attractive. So far, I am well pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Shelves, Size

    Rated 5 out of 5 stars

    Excellent basic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first looked at this fridge I was impressed with the use of space. I love the adjustable shelves on the door. I also love the small sliding drawer on the upper shelf. The freezer is actually bigger then i need which is a good thing. It is very well constructed and quieter then i expected. I also like the fact that i can add an ice maker in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    A nice fridge that works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit. Works well unlike the Frigidaire that we bought prior. Thank you Best Buy for exchanging not one but TWO units for us and finally getting this third one that actually works. Only gripe with this fridge is why only 3 settings?! There must have been more at one time as the owner manual included hinted at it but customer support said no only 3 settings low (too warm), medium (just about perfect) and max (WAY too cold). For the money Whirlpool charged for this size fridge they could have done a little better here. But unlike Frigidaire at least Whirlpool makes one that actually cools the food and does not spoil it or melt frozen goods.

    I would recommend this to a friend
  • Pros mentioned:
    Shelves
    Cons mentioned:
    Freezer light, Temperature control

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glass shelves are nice as are the glides on the drawers. The adjustable door shelves are a very good feature. Only two drawbacks: the lip on the top of the freezer door does not allow me to push the fridge as far back as I would like it to go, so measure your space and add an inch. The temperature control only offers three settings so I can not adjust it as easily as my prior model. Other than that a nice affordable refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no bells and whistles, but good basic fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good basic refrigerator, nothing fancy, and this one fits the bill. The refrigerator and freezer sections both work well, and the sliding cheese tray is a nice perk. The glass shelf in the freezer is sturdy, and I like the different size compartments on the refrigerator door. Having had a side-by-side refrigerator before, I have to bend down lower to reach in this one, but on the positive side, I can easily see what I have on every shelf with one glance in the fridge. It is a little noisier than my old fridge, but not too bad. The first one I had delivered was defective, and was not cold 24 hours after it was plugged in. I called Best Buy, and they promptly replaced it with another one, and were very courteous about it. I have had this one now for one month, and so far it is working just fine. I would definitely recommend this product to anyone looking for a good basic refrigerator at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Shelves
    Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    It's cool man.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok... Few good things... Few bad things. Good things. Glass shelves and adjustable door storage... extra large egg/butter area and movable cold cut shelf. It's a decent size inside. The LED lighting is pretty easy on the eyes. Bad things. To keep things really cold you need to set it to max. I tried to freeze a loaf of sliced white bread using the recommended factory setting and all the slices were spongy. To fully freeze them I had to use the max setting. Even though on the factory recommended setting everything else was frozen including all meat in the freezer the bread items weren't completely frozen. Air flow over the coils is only in the back of the fridge. Not like some units where the air flows from the back of the unit out thru the front grill... This has no front grill. The air flow is restricted to the back. It does get a little warm in the back and you can't really store food items on shelves close to the rear of the fridge. Also, to clean the coils you have to take the rear cardboard cover off... there is also a large gap in the cardboard where the water inlet line is for the auto ice maker. I had to put a piece of aftermarket AC filter in there to keep cat hair out. I'd recommend doing this also if you have animals in the house. No, im not talking about your kids.... the other animals. The door has glossy paint and it scratches easily. I had to use an aftermarket polishing paste to cover the scratches.... do not use a regular towel to wipe the doors.... you need a microfiber towel.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great purchase and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this new refrigerator. Although the refrigerator part is slightly smaller than the old one, there is more space because of the configuration . The door shelves hold a lot. The small bottles like jam, mustard, and salad dressing is easier to find and is not lost on a shelf. The inside is bright with light. The drawers have adjustments for high and low humidity that helps keep fruit and veggies fresh. The freezer is spacious for the size. The frig is also quiet. This purchase was plugged in and running exactly 24 hours after purchase. It was delivered by efficient, helpful guys. Hope the refrigerator lasts because we really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Shelves, Space

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently picked up a new refrigerator for the house. With all the new and complicated models out there. (Not really a techy. Shocking I know) I really just wanted something simple. Yet sturdy and reliable. This 19" whirlpool is awesome. Lots of space. Built solid. Has glass shelves so once you open the door. You can pretty much see everything inside. The price was great. I really couldn't believe that actually picked out a well made, well known appliance. Scored HUGE with my girlfriend. So I gloated until she could approve for herself. She loves it. The product is really a solid all around buy. Reliable & Affordable I would recommend this model to any of my friends.

    I would recommend this to a friend
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