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Customer Ratings & Reviews

Your price for this item is $829.99
The comparable value price is $899.99

Customer reviews

Rating 4.3 out of 5 stars with 2002 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the ample space and size of the 19.1 Cu. Ft. Top-Freezer Fingerprint Resistant Refrigerator, frequently citing its quiet operation and good value for the price. Many appreciate the well-organized interior with adjustable shelves and drawers. However, some customers noted issues with temperature control and the absence of a freezer light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,002 reviews
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed a replacement , price and size made this an excellent choice for my household. paid a small fee to remove my old one ... friendly professional staff ! a 4 because no light in freezer and cord is short.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this simple, non-technical refrigerator. It's roomy inside and is an excellent buy. The freezer portion of the refrigerator has lots of space. If you want a refrigerator that only keeps food cool and adequate space to place frozen items in..this is the refrigerator for you. For the prize you can't go wrong!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 1 out of 5 stars

    Unfortunately cannot give this a 0 star

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator for a back up to put in our basement. I put a few things in the freezer and fridge before going on vacation for two weeks. When I went down to get something out of the freezer items I saw items were not frozen. I thought maybe door left slightly ajar or something so turned up the control from the recommended temp to coldest possible. Went back a week later and still not frozen. Called Best Buy they said I had to call Whirlpool. Called Whirlpool and they sent out a tech that came today and said it’s leaking freon. Now have to wait another week for a part to be ordered and him to come back to fix/put in a dye to see where leak is. I called Whirlpool and requested they just give us a new refrigerator since this has been bad from the start. They won’t. They insist the 1 year warranty is for repairs not replacement. They will not tell me how many times I will have to suffer through repair appointments should it not be fixed completely next week. Best Buy has thrown up their hands on this and offered no help. I am frustrated to have bought something new that should be working and wasting so much time now with repairs and it’s less than 2 months old. I will never buy another Whirlpool product both due to poor quality as well as poor customer service when there is an issue. I understand if this situation had happened with an appliance purchased through Lowes that Lowes would have assisted in returning and replacing so I will not buy any other appliances at Best Buy either.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey FrustratedCustomer, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Basis refrigerator that fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic refrigerator which is exactly what I wanted since I had continuous problems with the last one because of the ice maker. It's nice an roomy and allows for easy placement of food.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Marie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bottom draws for fruits and vegetables are very small. If there was more room, I would rate it 5. Otherwise, its a nice refrigerator. Very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Buy This

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My space is limited and was not looking for anything expensive. The refrigerator is a good size for someone looking to get a modest size refrigerator. If you are looking for quality at a lesser cost this would be a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Bottom/Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is OK - nothing spectacular - it is nice looking but shows all finger and hand marks when touched.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Shopper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent; fits just where I needed it. I am very happy with this purchase and would recommend it to all my friends. Well worth the money and the delivery was on time. Great, good and wonderful. What more can I say!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice refrigerator for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator because it was a little bigger than my old one, which was 18 cu ft. The little bit of extra space makes a difference. And I like the gallon holder on the door. More room in the freezer too. Good buy. Like how the cold cut drawer slides back and forth too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 3 out of 5 stars

    Whirpool Black large space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big large refrigerator, so many space to fill in with your food

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love my new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge. I I didn't get a fancy fridge. I just needed one that would serve my purpose to keep my food cold and a fridge in good working order. My old fridge was 17 years old and it was about time for a new one. I love it and now i just need to put some food in it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice basic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic fridge. Looks nice, cools OK. Wish the fridge was a bit colder on the normal setting. Install was easy and took about a day to cool down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to adjust the temperature in the bottom compartment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basement refrigerator and serves our purpose well good

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect size and looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Perfect size for a family of 3..just don’t like how they delivered and tore off the covering..still have left over plastic stuck on it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 3 out of 5 stars

    good fridge for cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked for a cheap stainless steel fridge, found this one. It works well, has more space than I thought it would. Worth the price for sure, looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice layout off refrigerator door with easy to adjust shelves. Freezer door is poor design with shelves that allow food to slip through. Interior refrigerator nice shelves and led light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality, Affordable, Durable - Def Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my fridge 5 years ago, and have not had one issue since I purchased it. Definitely recommend if you are looking for something affordable, great quality, and get the most out of your dollars.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for a garage or second refrigerator. Fits the purpose for which I bought it. No light in the freezer area. Overall no complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator keep excellent temperature had 2 years still looks and runs good

    I would recommend this to a friend