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Customer Ratings & Reviews

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Your price for this item is $699.99
The comparable value price is $899.99

Customer reviews

Rating 4.3 out of 5 stars with 2002 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the ample space and size of the 19.1 Cu. Ft. Top-Freezer Fingerprint Resistant Refrigerator, frequently citing its quiet operation and good value for the price. Many appreciate the well-organized interior with adjustable shelves and drawers. However, some customers noted issues with temperature control and the absence of a freezer light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,002 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great purchase and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this new refrigerator. Although the refrigerator part is slightly smaller than the old one, there is more space because of the configuration . The door shelves hold a lot. The small bottles like jam, mustard, and salad dressing is easier to find and is not lost on a shelf. The inside is bright with light. The drawers have adjustments for high and low humidity that helps keep fruit and veggies fresh. The freezer is spacious for the size. The frig is also quiet. This purchase was plugged in and running exactly 24 hours after purchase. It was delivered by efficient, helpful guys. Hope the refrigerator lasts because we really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Temperature control
    Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    60 days of use and still quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise was a major consideration and reviews from several sources including BB convinced me to take a chance. It is more quiet than 15yr old one it replaced so am happy. The layout is decent and flexible although not as much as older split shelf designs. Holds temps well. Still miss the light in the freezer though, how much could that cost them, $5??

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size, Temperature control

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the reviews, decided to buy it. This is the first refrigerator I have bought new and I absolutely love, love, love it. I wanted quiet, and this is so quiet you don't even know it's running! The drawers slight out so smoothly and effort lessly, and close just as smoothly. Its big enough for our family of three, and the side bins are adjustable. I would recommend this refrigerator to everyone. It keeps food cold at a perfect temperature, and the freezer temp is just right, no icing of food, I am 110 percent happy and I give it 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size
    Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Very nice extra refridgerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good refrigerator a small space or an extra. I have it in my garage to hold extra supplies. It keeps the food cold. The freezer had to be turned all of the way up, because ice cream on the door was too soft. Can't tell if this will not be able to weather the summer in the heat or not.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Perfect 'no-frills' top freezer refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose the black one for my parents' home since Bisque was a special order. It works quite well in the room. The inside is pretty spacious and laid out well. The sliding 'deli drawer' is a convenient perk; as are the gallon/2-liter bins on the door. The finish is beautiful and easy to keep clean. The LED light is bright and useful, however taller pitchers on the top shelf will keep it from illuminating the lower shelves, I've noticed. The 'down sides' to the refrigerator are few, but are noteworthy: NO lighting in the freezer. (Maybe this is standard now, but older models had a light in the freezer - my dad "misses" it. :) ) NO egg and butter "holders" or ice cube trays (again, maybe not pertinent in new refrigerators, but USED to be a "given".) The plastics seem quite flimsy. I fear, over time (and not a very long time) the plastic will get brittle and break/crack pretty easily. We'll see how that goes over time. If you need a "basic" top freezer refrigerator that has a few nice amenities, this would fit the bill. We had size/height restrictions and this specific one fit and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, solidly built to withstand the test of time. The upper chamber has very large space to store frozen food; more importantly, the temperature can be adjusted to convert to refrigerator temperature or freezer temperature I find that tool very impressive. The draw back is that when you bend down to get food from lower chamber you have to be carful not to hit your head on the door handle. To solve that problem, the upper chamber should be half of its original size. However, restaurant owners will love it because it gives them more space for food storage. Another positive aspect of this product is that it has removable ice cube maker; you just have to to buy the kit under $50. This is more economical than purchasing a refrigerator with ice maker for $1800-$2500. Overall, this refrigerator is the best of the best. I gave it a five star. Keep it up Whirlpool.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped around to four stores, including Sears (where I thought I would find the best one), and to my surprise, Best Buy had the best refrigerator for my price range and the size, and with the amenities I was looking for. I love the glass shelves and the movable under-shelf bin and adjustable door shelves. It looks very nice, runs pretty quietly and temperatures are consistent. Freezer is roomier than my old one. The delivery guys were very prompt and nice too. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Working well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this refrigerator is great. It keeps everything appropriately cold and is very quiet. Adequate space for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Size

    Rated 5 out of 5 stars

    Perfect Size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter moved (again!) Into a rental home with a small space for a refrigerator. We found this perfectly sized fridge at Best Buy, at a decent price. It's quiet. With the freezer on top, it holds a lot of frozen foods. The only lacking feature is an automatic ice cube maker and cold water dispenser. Purchased ice cube trays with various sizes cubes and problem solved.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Size

    Rated 4 out of 5 stars

    Just the right size for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just the right size for my kitchen and my home. I needed a new fridge since both of my children have moved out on their own, this one fit the bill. Nice access to the controls and very roomy. I also was concerned about the noise that it would make but it just hums along quietly!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Temperature control

    Rated 4 out of 5 stars

    Bought this refrigerator last month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has a large freezer and spacious lower area. It has kept items cold. It is sleek and looks good. The refrigerator is quiet some of the time but sometimes makes strange noises. So far I have been happy with this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Temperature control

    Rated 4 out of 5 stars

    Great starter fridge, it's spacious and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really basic fridge, it does what it suppose to do keep your food cold. The fridge is spacious with at simple layout. It has plenty of space for a family of six. Also, it is really quiet, barely make any noise. You get a good fridge for the price you pay.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a 35yr fridge in the garage; it is quiet, temp stays even; purchased the black and looks great. Delivery was on-time and both drivers were professional and very courteous. I was surprised at the shrink wrap encased in the product. Interior is bright; nice freezer storage too. Am very pleased with the purchase and great Labor Day sale price with FREE delivery. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great features for small spaces!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this great fridge for an older property with limited kitchen space. Has all the bells/ whistles: LED lighting, humidity controlled crisper drawers (2), All glass shelves (freezer too), Gallon door shelf, hidden hinges and "largest cubic ft. freezer in it's 30" class". Has a nice updated "smooth" door finish, tenant absolutely LOVES it. Wish I'd bought it much sooner!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Temperature control
    Cons mentioned:
    Door seal

    Rated 4 out of 5 stars

    good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal on a basic fridge! Keeps everything quite cold in fridge and freezer as well. Nice stainless steel finish. Very quiet, does not make much noise at all. Only downside is that there is not a super tight grip from the fridge door, so make sure to close it all the way.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 1 out of 5 stars

    Expensive, sloppy build quality,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is trash. The doors are misaligned horizontally. The plastic trim at the top of the freezer door has gobs of epoxy in it. The door seals are already pulling away from the doors. The trim on the door handles is uneven and pulling away from the handles. The damper adjuster in the freezer is so stiff that it's probably going to break the next time I adjust it. Even the Whirlpool badge on the front is crooked. On a brand new fridge! Functionally it's worse. No more freezer light! The volume inside is much smaller. The adjustable split shelves have been replaced with cheap single piece shelves. The temperature adjustment dongle is huge and takes up precious space. The adjustments themselves are too few and give you options of "everything is too warm", "freezer stays around 3-15F but the fridge stays around 40F" to "freezer stays between -15F and 10F and the fridge stays around 28F". The door shelves in the freezer manage to be both much smaller and incapable of holding small-mid sized items. The crispers are a joke. One side is so loose the drawer barely stays in place, the other side is so tight that you need two hands to force the drawer out.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey bob27, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Pros mentioned:
    Overall performance, Size
    Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Perfect for our garage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a refrigerator to use in my garage and this was a great size. So far it has been cooling well. The only thing I do not like it that it does not have a light in the freezer. Other than that it is serving the purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control
    Cons mentioned:
    Door seal

    Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't feel as sturdy as our old fridge, but it works great and keeps the food nice and cold. The doors don't close by themselves like our old one, but otherwise we're very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room. Cools accurately. Looks great. Runs quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great workhorse fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this from my white, 10 year old fridge. I've had it about a month. I wanted a quiet, spacious fridge to fit in the allotted space in my 100+ year old home. Not much wiggle room. It looks every modern. I love being able to slide that drawer out of the way. So far, so good.

    I would recommend this to a friend
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