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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.3 out of 5 stars with 2002 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the ample space and size of the 19.1 Cu. Ft. Top-Freezer Fingerprint Resistant Refrigerator, frequently citing its quiet operation and good value for the price. Many appreciate the well-organized interior with adjustable shelves and drawers. However, some customers noted issues with temperature control and the absence of a freezer light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,002 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge brought it for my girl friend good price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Temperature controls are terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how I set the temperature and air flow setting either the freezer is too warm and the fridge is just right or the fridge is too cold and the freezer is just right.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Brad, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Great Fridge but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! But I do not recommend delivery and install. They were 6 hours late and never called to let us know. Had to call customer service multiple times. Also fridge door was incorrectly mounted on the wrong side. Technician said they had no idea how to reverse it. Terrible.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. WhirlpoolBrand

  • Pros mentioned:
    Capacity, Noise level, Size
    Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Great Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had my new refrigerator for very long, but so far I love it. The size is perfect, especially for my smaller kitchen. VERY quiet. Seriously, you can't even tell that it's on, but it definitely is. I like that the shelves are adjustable, even the ones on the door. Door shelves can hold gallon milk containers. The crisper drawers are see-through, which I really like (I would constantly forget I had stuff in my old one). LED light in the fridge is nice, but there's no light in the freezer. Only complaint I have is the fridge is lower to the ground so in order to get things off my top shelf, I need to bend down. Not really a big deal since I'm short, but a taller person might not like this. I replaced my old Whirlpool with this one, and I'm loving the overall differences. Lots more freezer space than I used to have which makes shopping a lot easier. I don't have to constantly worry that I don't have enough freezer space. This was purchased for a household of two, and works great for us.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t purchase - Temp issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge 3 years ago and it has been fine. Best Buy was professional with delivery and set up, which was a plus. 2 months ago the refrigerator started freezing absolutely everything in it, no matter the setting it is on. We’ve now had 2 repair guys come out, replaced the motherboard and sensors and it’s still freezing everything. We’re at wits end and will have to end up purchasing a new refrigerator. It definitely will not be a whirlpool, which is a bummer because we purchased the entire matching set together. A fridge shouldn’t go out after only 3 years.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Amber, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Door seal

    Rated 1 out of 5 stars

    Defect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even two weeks old and the seal around door is falling off. Still waiting for the part to come in because they had to order it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Disappointed! We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Nightmare with a Whirlpool

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst product of any kind I've ever bought. Because of the times it took 3 months to receive it after ordering. Same day of arrival I knew there was a problem by the loud unusual noise it made. Took two weeks for Whirlpool to be reached and a tech sent. After discovering the unit was " dry " of any freon gas the tech returned 5 times over the next three months replacing everything inside. Noise continued and caused Me very much stress. Whirlpool denied replacing it after all the work done. I will Never again buy a whirlpool product period !!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Dunebuggy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Very cheaply made

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice. But, everything was very cheap on the fridge. The first fridge that was delivered had bad seals. Second fridge didn’t have holes drilled properly which made the doors crooked. Sent second fridge back and upgraded to a different brand. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Mike, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was perfect for what I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge and freezer combo fits great and looks incredible I love the LED light

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Handle breaks often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge in 2015 for my rental property. So far the tenants have managed to break the lower and upper handles two times. Otherwise, this is OK.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    whirlpool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thv whirlpool top freezer fridge was bought on thanksgiving sales and is good.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product good size would buy again keeps good cold

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator to use as a second, after it was installed I noticed that it does not produce cold air, and I exchanged with another one as well, which at first worked quite well, but about a month later I noticed that it does not it's quite cold air and even the air in the room is very hot. After I set it to maximum as if it started working, but everything is repeated about every week all the products can be thrown away. I mention that the problems started a month later when the resumption procedure is no longer possible.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Nick, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer after a week still in 30 degree, my ice cream is like a shake. Called and they told me will send me a new one and nobody show up. Still waiting for their call back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see drops of water on top of the refrigerator door .Need to know why?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clear drawers and larger storage section on the door

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    beautiful refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for ice maker to be installed.Was told it couldnt be installed because a shut off valve need to be changed! I had ice maker in my previous refrigerator! I couldnt get my money back. If I change shut off valve I need Best Buy to finish installing my ice maker, which I paid for!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice fridge. I wasn't happy that because we took the floor model no delivery was offered and when we brought the truck they pretty much got it to the truck and left it there. But the one who helped us was awesome. The style and look of the fridge is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator and fit perfectly in the space.

    I would recommend this to a friend