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Customer Ratings & Reviews

Your price for this item is $829.99
The comparable value price is $899.99

Customer reviews

Rating 4.3 out of 5 stars with 2002 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the ample space and size of the 19.1 Cu. Ft. Top-Freezer Fingerprint Resistant Refrigerator, frequently citing its quiet operation and good value for the price. Many appreciate the well-organized interior with adjustable shelves and drawers. However, some customers noted issues with temperature control and the absence of a freezer light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,002 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    tip top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit our space and is running great, very nice and easy to get into

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    absolutely love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after visiting several stores and researching and I am so happy I got it. I absolutely love it. The freezer is very spacious. The refrigerator has adjustable shelves on the door for storage of large gallon items. The digital controls are easy to operate and the produce drawers have humidity control. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    Good basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good basic refrigerator. The cooling control is in the front and drops down and is a little inconvenient. It blocks some height for the shelf. The freezer does not have a light which is an inconvenience. It works well. Would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent 2nd Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the Garage as a no frills basic appliance to deal with the overflow from our main unit. Does its job well. REMINDER: Be careful how the Freezer is stacked you have to leave room for the vents else the cooling for the whole unit (Freezer and Normal) will be impacted

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Bigger on the inside

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a small space to fit our fridge and the resulting frustration of a super small fridge/freezer was not fun. So happy to have found this Whirlpool fridge! It's able to hold so much more and the construction is much sturdier than our last fridge. BB's delivery and install was good. We are happy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy on this spacious and quiet refrigerator. Love the interior design too.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 2 out of 5 stars

    Do not buy from Best Buy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is okay, it makes noise's as if it's filing water for the icemaker which we don't have one. The freezer door opens too easy. Makes me worried my food might spoil. I'm very angry because I warned the delivery man to be careful of the waterline which I taped to the wall to be out of the way. I had to stop him from pulling the copper tubing out of the wall. I filed a property damage claim. Dana the Sedgwick claims representative was opinionated from the first conversation. She was saying there was previous water damage to the flooring. I advised her i'm not claiming property damage to the flooring. Only to fix the leaking water caused by the delivery man. She implied the water was leaking prior to the delivery. When my refrigerator was removed the floor was dry until it started leaking. She's trying to get out of paying my plumbers repair. She wanted me to call her back to answer a few questions. When I finally got a hold of her, she said she couldn't hear me. I told her to wait for me to find my headset as I was driving, the call dropped. I called her back the call went to her voice-mail. She did not call me back. I emailed her to email me back with her questions, she has my email. No response. I called her on my break left another voice-mail message for her. I emailed again her on my lunch break. At the end of the day no response back from her, so frustrating. I will probably have to report Best Buy to the Better Business Bureau.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and has lot of spce in side. Lot of containers to arrange small things. Lot of shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for the money. We had limited space and this refrigerator fit like a glove.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Good basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a break room. Plenty of storage, no frills refrigerator. No issues yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator is very spacious and nice looking, good price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far, so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We initially had problems getting refrigerator delivered and set up. But, now after it’s been up and running for just under a week, it seems to be working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Terrific

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to get this so quickly, it was just what I wanted. It reminds me of my childhood fridge with the freezer on top and no ice maker. Works great for an excellent price. Nice and simple. Will use less electricity than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Basic fridge that works. Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a basic fridge and this Whirlpool fits the bill. Nothing fancy but works well. What more can you ask for. Well, maybe an inexpensive ice maker thrown in? LOL Best Buy provided seamless delivery and install. Took the old fridge out for 19.00. Happy customer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy buying experience...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying experience in the store was great... Refrigerator works just fine except it is loud when compressor is running.... also had to purchase icemaker kit as the refrigerator did not come with one...

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 1 out of 5 stars

    Don't Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst refrigerator I have ever purchased. Impossible to control the temperature. Produce would freeze in the refrigeration compartment. Ice cubes would fall out of the back of the ice bin. Freezer began frosting over after 3 years of use. Was very noisy. I was so happy the day I replaced this piece of junk.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Hassenbensober. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old refrigerator died after 27 1/2 years of use (yes, 27 1/2 years). We bought this one as an open box item. We have been very pleased with it thus far. We don't expect to get another one that will last over 27 years, but we're planning to take care of this and keep it as long as possible. We don't need anything fancy, and this appears to be a very solid, basic refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    One of the best Refrigerator company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this Whirlpool refrigerator and has exceeded all of my expectations. This was the perfect size for my small kitchen. Love the color, although would have been happier with stainless steel but it wasn't available during the holidays. Had a very frustrating time waiting for delivery, however, Best Buy did an excellent managing the hickup. Thank you Best Buy and Whirlpool!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    good product so far it look nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good style and look plus on top easy to use clean .storage capacity is also great .run is quite .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great price, all you really need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was very affordable and does all we need. It looks great and had plenty of space.

    I would recommend this to a friend