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Customer Ratings & Reviews

Your price for this item is $829.99
The comparable value price is $899.99

Customer reviews

Rating 4.3 out of 5 stars with 2002 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the ample space and size of the 19.1 Cu. Ft. Top-Freezer Fingerprint Resistant Refrigerator, frequently citing its quiet operation and good value for the price. Many appreciate the well-organized interior with adjustable shelves and drawers. However, some customers noted issues with temperature control and the absence of a freezer light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,002 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great refrigerator for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was hoping for. It's fairly large to hold a lot of food, but has a small footprint and is lightweight. I also bought an icemaker which installed easily and works very well. You cannot beat this refrigerator for the price. The seals are good so food stays fresh longer. There are no extra bells and whistles to go bad. I'm very happy with my purchase. The motor is just a little loud so I gave it 4 stars not 5.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently picked up a new refrigerator for the house. With all the new and complicated models out there. (Not really a techy. Shocking I know) I really just wanted something simple. Yet sturdy and reliable. This 19" whirlpool is awesome. Lots of space. Built solid. Has glass shelves so once you open the door. You can pretty much see everything inside. The price was great. I really couldn't believe that actually picked out a well made, well known appliance. Scored HUGE with my girlfriend. So I gloated until she could approve for herself. She loves it. The product is really a solid all around buy. Reliable & Affordable I would recommend this model to any of my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    First one was a dud, but Best Buy rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research on a good fridge/freezer combo as we wanted a second fridge/freezer for our garage. I came across this one and loved the reviews. It was the perfect size for what we wanted and Whirlpool is a name we trust. So we were really excited to get it. We had it brought into our garage and setup and waited the full 24 hours (we actually waited closer to 36) for it to reach optimum cooling. Luckily, I only put a few drinks in the fridge and a few bags of frozen chicken in the freezer because the day after we started using it, my wife went out and said the chicken was defrosted and soft and the drinks were room temp. The fridge and freezer both were not working really at all. Also, we noticed there being a reasonably loud hum from it the first day, but didn't think much of it. We have a 3000 dollar fridge/freezer in the house that is silent, so we just figured a lower end model like this would be louder. But it turns out, it wasn't working. So I contacted Best Buy via the phone, the support rep was awesome, got me transferred to the area that handles large appliances and they worked through getting me a replacement delivered asap. They came with the next new one, installed it, took away the old one and the rest is history. The new one has been working flawlessly since we got it. I did add the extended warranty just to make sure we have peace of mind. But I'm extremely happy with the replacement and how amazing Best Buy was taking care of me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size, Temperature control

    Rated 5 out of 5 stars

    Great purchase exceeded my expectation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, beautiful color. Keeps the food at appropriate chilled temperature. It’s roomy. The perfect height. I absolutely love it!!! It one month old!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Temperature control

    Rated 5 out of 5 stars

    Solid, reliable, quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live alone in an apartment, so when my refrigerator became unreliable, I was looking for something reliable and no-frills. I'm a "geek," but I don't need a camera or touch screen on my refrigerator. I've had the refrigerator for 9 months now, and simply put, I forget all about it. Things are cold that should be and frozen that should be frozen. I rarely hear it, even when I'm working in the kitchen. Shelves, including shelves on the door, are easy to adjust. It's black, so fingerprints don't really show. It's nothing fancy...but it does what I expect it to do, and does it quietly and without my help. What more could I ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator/freezer!! Didn’t want a lot of bells and whistles, and this fit the bill. Perfect size, quiet and affordable. Delivery went smoothly and they took my old one!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 3 out of 5 stars

    Good basic unit but noisier than our old one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced our trusty but aging Whirlpool 18.2 cu. ft. refrigerator that had lasted 19 years. Likes: Same width and height as our old refrigerator - we didn't have to modify any kitchen cabinets. Door storage is great - deep enough to store gallon jugs and our many little bottles. Much easier to find things now. The interior LED light is nice clean and bright. The unit is keeping our food cold, no problems. Dislikes: We notice that it runs more frequently than our old unit, and when it does run it is much noisier. It's usually quiet if you don't open the door. However, after you open the door to get food, the noises begin shortly afterward. It either makes a steady high pitched noise that lasts several minutes, or a lower pitched thunk-thunk-thunk-thunk that lasts several minutes, or we hear quieter rattling. The unit is installed properly - level and with good clearances. On the Whirlpool website, they say these noises are normal. We deducted 2 stars from our rating for the noise.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 3 out of 5 stars

    Good fridge for a basic kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple fridge with few frills - which is all we need, and especially when limited by size. It's narrow enough for the slot in the base cabinets and short enough to fit under the wall cabinet. Pros: reasonable price, generous freezer, easily adjustable door bins, good light in the main fridge space Cons: ONLY 3 settings with no temperature display, so you can't fine adjust temps when veggies start to freeze (my old basic fridge had 5 settings with a dial). This was a major disappointment and it's not clear on the website photo. This is the only reason I dropped the rating to a 3. After a month it runs well. The door handle was misaligned at delivery, but I called Best Buy and Geek Squad fixed it with no problem about a week later

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Size

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a small apartment and it is the perfect size. It is very quiet. Lots of storage. I like that the small drawer in the middle can be moved from side to side.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good for a no frills refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a 96 yr old man who just wanted a basic refrigerator nothing fancy just big enough for his food and what ever else he wanted in there.I looked around and compared them all and went to different stores like Lowes,J C Penny"s and they where comparable but I really liked this one for the money and it was nicer than some of the other models. we are happy with our purchase and would recommend this as a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great product at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. I like the setup inside with the shelves and bins. It's very roomy. It was a great value for the price. The Best Buy person who helped me was very helpful as well. Best Buy's price was $100 less than the manufacturer's price plus they had a sale!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great cheaper option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were looking for this style fridge in stainless steel and thought this would be the perfect choice. Turns out we were right. It looks small but has plenty of room. We really prefer the freezer on top, as opposed to the side-by-side options which are so prevalent these days. We have this fridge right next to a stainless steel Samsung oven and we were nervous the stainless steel finishes would look too different, but they don't. Looks great. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Nice basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my rental property. Good price, very good capacity and the stainless steel finish is a nice bonus. Refrigerator is quiet and works well. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Nice frige at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator does exactly what we wanted and expected. Great size for small family. Delivery went well, except pieces of plastic wrapping are stuck under the handles and trim, and there is no easy way to get it out. It looks a little tacky. But frige works well, and is nice and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Offers a ton of storage. Attractive. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because couldn't buy a chest freezer. This is a great fridge with a large freezer. It's perfect. I keep it in my living room and has been so helpful, providing all the extra room I need for not only frozen food, but for soft drinks, water, and other necessary items. The freezer is about as large as the chest freezer I bought for my daughter. I love it and would recommend it if you want a quality refrigerator/freezer at a reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Temperature control

    Rated 5 out of 5 stars

    Best buy fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge for a great price that has a few scratches on it. I was skeptical on buying this fridge but couldn't pass up the price. It turns out to have a lot of room in it. It is deep inside. I also end up liking the set up of the shelves. It is very quiet and perfectly cold. I know things aren't made the best so I spent the money I saved and got Geek Squad on it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 4 out of 5 stars

    Bang for Buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge holds more then you think and works great. Very quiet

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 2 out of 5 stars

    Poorly Made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in Whirlpool on this one. We bought a white one on November 22, 2022 and the seal on the door had separated. We thought it would be easier for everyone to just get a replacement door. We've been waiting since November to get a new door. But now we notice the top door seal is also separating. Also, the name tag is peeling up off the door. You can see the shadow under the name tag in the picture. We informed Tech this morning about top door having the same problem now. The Tech said now, Best Buy won't get the new bottom door until mid-February. When you buy a brand-new product, it should be in perfect condition. At this point, we prefer just getting a whole new refrigerator.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, JanS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Excellent refrigerator for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to have as a second refrigerator-freezer in the garage. We are very pleased with it. Many features for the price - glass shelves, deep drawers, well-designed door shelves and pockets. Cools well. Freezer is no frills but maximizes its internal space. Just make sure to specify if you want installation in addition to delivery because otherwise they may try just to drop it off.

    I would recommend this to a friend