Customer Ratings & Reviews

Great refrigerator! works perfectly! I love the counter depth feature but it is not as expensive as the others on the market.

Overall, it’s a great appliance. I really can’t complain. My only wish is that it was larger. The four doors keep in the cold much better as you only need to open one to grab what you need. I’m confident this appliance will work well for many years AND the ice cubes are a unique shape and size.

Found just what we were looking for in this refrigerator. Smaller, but compartments strategically accessible. Love the ice dispenser located inside instead of outside. Great value for money spent. Highly recommend!

This fridge is perfect! It is very spacious in both the top and bottom compartments, the ice maker is pretty quick to fill up, and the French doors are my favorite feature.

I would give this refrigerator "0" stars if I could. I bought this in November 2024 and it stopped cooling/freezing in June of 2025 (only worked 6 months). This is not an inexpensive refrigerator. I contacted the Whirlpool warranty department and they referred us to their subcontractor repair service. It took 10 days for the first visit to occur. The technician said that they needed another part and another expert. That appointment took another 10 days. That repair didn't work -- the refrigerator was cold for 24 hours and then nothing. I went through the process to schedule another service and was told it would be another 10 days. I called the Whirlpool warranty line and asked how many times we needed to go through this process until they would replace the product. They said that after exhausting all attempts to fix and consultations with their technical team, the case would go to their "warranty board" for review to see if all possible repair steps had been taken. Then, it would go to a different department for review and finally a fulfillment team. It had already been 30 days without a refrigerator and given their endless cycle of continued steps and "review boards" it sounded like it could be an additional 30-60 days. I think there are 3 fundamental issues: 1.) the cooling component on the refrigerator is new (for energy efficiency) and is part of a sealed system so that no one other than a Whirlpool tech can fix. It isn't reliable and frequently has issues (I was actually told this by the tech) 2.) Whirlpool only contracts with limited repair companies that are backlogged because of the issues, so it takes a long time to schedule each visit. They are unlikely to be able to fix in a single visit 3.) The warranty department never intends to replace the faulty product; the endless hoops and hurdles are designed to frustrate the consumer so that they give up and buy a new product. How long can you go without a refrigerator? Laughably, every time we called the warranty department, they tried to sell us on an extended warranty. What good is that if they can't actually fix the product or replace it in a reasonable time frame? I escalated within the department to ask about service level standards -- or, did they have a maximum time frame of how long they will make the customer wait without a working refrigerator given the multiple unsuccessful repair visits and internal reviews and they said that they did not. You could easily wait 60-90 days before a new refrigerator is provided if ever authorized. I hate to say, but after 45 days of hours on the phone and multiple visits without resolution and no end in sight, we threw it away (losing $2,000) and bought a Frigidaire from Lowes. Again, this Whirlpool only worked for 6 months. Overall, the reviews on this product look good. Maybe they were written within the first few months or maybe they got lucky, but if something goes wrong, don't count on any real support. And, it appears that the new cooling system frequently has issues within the first 12-18 months, so you will easily get stuck without a working refrigerator for long periods of time. BTW, Best Buy won't get involved either -- they are just a middleman that simply refers to the manufacturer. Buy from a different manufacturer and maybe a different middleman.

Very nice fridge a lot better then my last one and more room in it

If you are OCD about organization, the freezer on this fridge is for you!! ❤️❤️❤️

Fits just right into our space! Like the French door freezer compartment...easier to find items. Most refrigerator items are at eye level.

Meet expectation, so far so good. Arrived on time and installation was straightforward

Amazing fridge! No smart features but great, quiet and clean design.

So far, so good. It looks great and does what it is supposed to do. Could wish for more flexibility in shelf heights, would have liked a butter compartment and a meat/deli drawer, but otherwise we are quite happy. Love the idea of two separate freezers, but haven't yet adjusted the temperature.

Great refrigerator. Love the 4 doors good for a a family of 2 or family dont need much freezer space

I bought this Whirlpool refrigerator solely because there is local service centers. My previous brand, offered warranty but could not deliver. Hopefully one shouldn’t need warranty service but if needed it should be available.

Truly enjoy the 4 door set up and the ease it is to organize the refrigerator and freezer

Easy to organize food, drinks etc in the fridge. The double door on freezer also makes it easy to see items in this area and the shelves are easy to organize. The design is great !!

Had this frig for a month now we like it so far. We opted out for the door ice and water dispenser since it seems all manufacturers have problems with the ice getting clogged. Makes ice fast. It’s set for 37 frig and is cold enough .. the unit as a whole is not as heavy as our old frig. It’s quiet and we like the double freezer controlled temperatures .. as far as other reviews saying the drawers don’t open unless the doors are open or the doors won’t hold a bottle of wine the I would say then a 19 cu ft frig is too small for your needs.

Best refrigerator I ever bought!! I love how there are 4 individual doors.

We've had this for 2 months now and would definitely buy again! It fit perfectly in our available space. It's not a large fridge but is so conveniently designed! We love the freezer drawers - no more digging in bins!

5 star, assembled well. Cold. Ice making is cool. Nice nice!

Sleek and simple fridge. I like that there are no handles. And 4 compartments, 3 of which may be set to different temperatures.