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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,339.99

Customer reviews

Rating 4.6 out of 5 stars with 828 reviews

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  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the 19.4 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator for its appealing design and perfect size, both inside and out. Users appreciate the ample capacity and flexible organization, including in the freezer, along with the easy-to-use temperature control. The refrigerator's quiet operation and effective LED lighting are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 828 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Island friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for kitchens with an island that would block the bottom drawer of a traditional French Door refrigerator. Wife happy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design. The freezer is more spacious than I thought.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator! The style and design is what drew me to it . I love the fact that it has four doors. The top is extra wide making it easy to put full pans inside. The dividing of the freezer lets me put meat on one side and everything else on the other

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Don't hesitate, great option!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our LG fridge freezer stopped working so we had to quickly find a new counter depth fridge that would fit in to the dimensions of our fridge area. This was one of the options and we are so glad we selected it. The side-by-side freezer bottom is a game changer. I love it so much more than the pull out drawer freeze. Even though it's a little smaller (inside) than our previous one, it seems bigger!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great counter depth refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect for a smaller kitchen. It is counter depth so there is more room to move around the kitchen. There is plenty of space inside, and the clear door bins make it easy to find items quickly. Because it is not too deep, items are not lost way in the back of the shelves as they were in my old side by side. The freezer has bins that make it easy to organize. Perfect refrigerator for a smaller household.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Its a good looking functional fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge, onyl complaints would be lack of space on side doors. But so far its been great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good and Practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical. I like the door and tray arrangement, and the ice machine puts out enough to stay ahead of our family.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Cooling Issues from Day 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if I just have bad luck with appliances or if Best Buy is selling damaged goods. I bought a house with a brand new Samsung fridge purchased from Best Buy that would not cool and shut down/off every week. I then purchased this Whirlpool fridge from Best Buy and it has a cooling issue as well, although it does not completely shut down like the Samsung one did. This one, the freezer sections work great. It’s the fridge that does not cool well and food keeps spoiling. It is noticeably warm when you open the fridge doors. The temperature reading on the outside of the door is useless as it only tells you what it is set to but not the actual temp inside the unit. I called for service and a technician came almost 3 months ago and noted an issue with the internal temperature gauge that was not triggering cooling properly. He ordered a part that supposedly is STILL on backorder 3 months later and has not arrived. I am beyond fed up with having to throw away food. The only pro is that the fridge looks very nice and sleek. I like the four-door set up, and I find it to be very spacious. The repair tech said that even though there was a technical issue that indeed needed repair, I would also need to keep less food in the fridge so that air could circulate. My fridge was not overstuffed and had the normal amount for a small family. If this fridge can’t circulate air properly with that, then it’s a poorly made product. Whirlpool and Best Buy, for these prices, DO BETTER.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Sage21, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Beautiful appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge! It looks good! It fit perfect and holds a lot! I was concerned about how much food it would hold, especially the freezer. But it holds ALOT! And if more fridge space is needed the bottom right freezer can be converted to fridge space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb counter-depth fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent “counter depth” fridge for our kitchen remodeling! Only word of caution is that many/most large frozen pizza boxes will not fit the dual bottom freezer (French door) freezer section. We have a separate chest freezer in our basement that takes care of those so it’s not a prob.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 3 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice counter depth with a classic look. Lacks a little glamour with the color of stainless steel but looks aren't everything. Freezer is small but organized by the compartments. Classic look in a small refrigerator. Freezer made ice immediately and cooled as soon as we plugged in, Great service by the Geek Squad Total Tech service team members. No More COSTCO, Thank you Best Buy. You made me a lifetime customer with your service and price match guarantees. Bravo

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great size!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. The counter depth is wonderful and the freezer/fridge compartment option is helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice frig for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this is Whirlpool. I have been having trouble lately getting Samsung and other popular brands serviced . It seems that some of the newer distant companies do not want local service companies making repairs. One somewhat negative Best Buy policy here was, while waterline hookup was apparently needed, the waterline required to be sent and purchased with this frig is only 6foot long. The length required in my kitchen was 15 foot. The local Best Buy does not even sell 15foot waterlines in their store, yet I was required to buy the short waterline (which I quickly returned). The four door frig is definitely better than having the awkward drawer freezer. The handleless clean lines with out the gross ice and water service on the outside door is a plus, as those things are always broken and they are a constant reminder that the frig is old and not working right. This one is worth the money! Wait for a sale if possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 4 door fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Everything is so easy to get to and arrange. Keeps things at correct temp. I love the doors on the bottom instead of the one pull out drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Whirlpool 4 door french door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, plenty of space, and organizational options. Love the french door freezers and separate temp. controls, the french door freezer offers easier access to your food than the pull out freezers.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Best of two worlds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful and highly functional fridge. Top half french doors to give plenty of space and seeing everything easier. And the freezer is two side by side freezers…so much easier to see and organize and not have to dig through just a big bottom drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Lots of space. The French doors make it so easy to get things in and out!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Perfect for us!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with this refrigerator! It is very elegant looking with simplistic, clean lines. Very easy to access all of the space. For the price, I think nothing comes close to this value.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Smart choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new refrigerator, I was looking for something with lots of space and the design had me in awe. Quality & price can't be that great purchase overall starting from the point of sell to the delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Size

    Rated 5 out of 5 stars

    Fridge 4 door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Modern. Gets cool fast and lots of room.

    I would recommend this to a friend