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Customer Ratings & Reviews

$999.99
Save $300
Comp. Value: $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 990 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the ample space and well-designed size of the 19.6 Cu. Ft. Frost-Free Upright Freezer, along with its overall performance and quiet operation. The freezer's capacity, ease of use, and organizational features are also well-received, as is its price point and user-friendly temperature controls. However, some customers have reported issues with freezing functionality and the strength of the door seal, while a few have expressed dissatisfaction with the delivery service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 990 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great freezer for a family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer what a great buy. It is big enough to put bulky items. Enough shelving to be organized

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and is very easy to use. Very quiet operating.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Silent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good fit for the space available. All the features are useful not just gimmicks. Thoughtful use of interior space. This is actually better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space and setup of this freezer. We buy a 1/2 a beef and easily fits with plenty of extra room and no bending over digging in the bottom of a chest style.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Upright Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are completely satisfied with our purchase. We got the freezer on sale for $649.99 which was a great deal. It has plenty of storage space. The shelves are sturdy and deep. Have not noticed any frost issues which is great. We keep it in our garage and have not experienced any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excellent Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my freezer!!!! EVERYTHING fits in it and I can find what I am looking for easily.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Excellent freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the perfect size and does not make a lot of noise Good ourchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Prompt delivery as promised. Freezer is quiet and has reached freezing tempeature as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kris from P:rescott

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything we expected and delivery on time and professional

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and organize. Slides very easily to get into position.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size solid freezer with an awesome sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the delivery went off with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love our new freezer. Lots of room and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like everything about the freezer. It is spacious and I added baskets to hold specific foods and it keeps it so organized. We also try to purchase our appliances made by Whirlpool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace an older stand up chest freezer that died. Overall it’s everthing I expected and for the last 2 months I’ve had it, no issues. The temp alarm is a nice feature but I was thinking it would be a loud alarm you would hear, instead it’s a light that flickers red inside the chest, which is less helpful. It can be locked if that’s useful to some. Best Buy delivery was A+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems but for the gasket that goes around on the outside of the door & around, as look like a roller coaster with it being in & out, the service co. replaced the whole door, now after waiting over a month to arrive now have to wait for the service come back out to install the door as well to for me to be able to check it all out before they do that, I am not able to get it out of the box to look at it first as the door is way too heavy for me to get it out of the box to look at it. Like the extra storage on the door a lot of other freezers have much less storge on the inside on the door. So far it is keeping good temperature being in the safe zone on the freezing number for safe freezing. It is a bit too soon for me to say much more as have not had it that long. Hope it will last a very long time, I do not think it will make 18 years with not to be needing to be serviced like my old one that had to be replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome garage freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Holds a ton of food. Just remember to allow 24hrs if rapidfreeze befor filling

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. I like the automatic frost proof feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, what more do you want. I don't sleep with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful Ink.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received just what I ordered. I always can count on Best Buy to fill my needs.

    I would recommend this to a friend