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Williston, VT 05495
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 955 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 19.6 Cu. Ft. Frost-Free Upright Freezer's spacious interior and ample shelving, highlighting its quiet operation and ease of use. Many appreciate the freezer's capacity and performance, finding it a great value for the price. However, some customers reported issues with temperature control and the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 955 reviews
  • Rated 5 out of 5 stars

    Whirlpool freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome freezer,Awesome price and AWESOME service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space

    Rated 5 out of 5 stars

    Excellent Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my freezer!!!! EVERYTHING fits in it and I can find what I am looking for easily.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like everything about the freezer. It is spacious and I added baskets to hold specific foods and it keeps it so organized. We also try to purchase our appliances made by Whirlpool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems but for the gasket that goes around on the outside of the door & around, as look like a roller coaster with it being in & out, the service co. replaced the whole door, now after waiting over a month to arrive now have to wait for the service come back out to install the door as well to for me to be able to check it all out before they do that, I am not able to get it out of the box to look at it first as the door is way too heavy for me to get it out of the box to look at it. Like the extra storage on the door a lot of other freezers have much less storge on the inside on the door. So far it is keeping good temperature being in the safe zone on the freezing number for safe freezing. It is a bit too soon for me to say much more as have not had it that long. Hope it will last a very long time, I do not think it will make 18 years with not to be needing to be serviced like my old one that had to be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Replacement Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size, it is a bit larger than the one it replaced that was almost 20 years old. hope this one lasts that long.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size solid freezer with an awesome sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and organize. Slides very easily to get into position.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love our new freezer. Lots of room and works great!

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace an older stand up chest freezer that died. Overall it’s everthing I expected and for the last 2 months I’ve had it, no issues. The temp alarm is a nice feature but I was thinking it would be a loud alarm you would hear, instead it’s a light that flickers red inside the chest, which is less helpful. It can be locked if that’s useful to some. Best Buy delivery was A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frost Free Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new frost free freezer!! They utilized the space perfectly. Alot of room on the door & so many deep shelves. Cant wait to fill this with venison!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not known

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at the store was excellent and professional. The installers were great!! Will do business with Best Buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. I like the automatic frost proof feature.

    I would recommend this to a friend
  • Cons mentioned:
    Delivery

    Rated 5 out of 5 stars

    Freezer disappointments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer but delivery sucked this time. Pulled in my drive and dumped the freezer into my garage. No instructions, no testing to see if it work. We had to un- crate, deal with the large boxes, and everything else. Poor service but love the freezer now.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Frost free, lots of storage, and quiet. Delivered quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a great freezer Freezes food fast, it has slot of room and is quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ames's freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent ! Freezes fast. I'm sad though because the handle on the bottom will not screw on. So I have to grab the handle at the top. Sometimes I forget and grab at the bottom. I need to call the company and have them come fix the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Thrilling Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are totally satisfied with the purchase and the great service we received from Wendy. Her explanations were clear and precise and, she seemed thrilled with her job. Wendy explained all the necessary aspects concerning the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer at a good value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is perfect for our needs. It's large enough and keeps items frozen without frost. It was a great value for the money compared to other options.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had this freezer that long, so far I love it. Just the right size for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space

    Rated 4 out of 5 stars

    Huge space freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Looks really good. Great freezer. Very easy ti use. Has a huge space

    I would recommend this to a friend
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