Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 949 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 19.6 Cu. Ft. Frost-Free Upright Freezer's spacious interior and ample shelving, highlighting its quiet operation and ease of use. Many appreciate the freezer's capacity and performance, finding it a great value for the price. However, some customers reported issues with temperature control and the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 949 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality in fit and finish, runs quiet and holds a bunch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But experience

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is a very good product from best buy. I would highly recommend this freezer to my friends and family and recommend to my friends and family to but from best buy because of the service you get from employees. Great buying experience and very friendly employees. Good job on training employees best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really a change for me. I had a chest freezer. The upright is so much better. It is a bit loud when correcting the temperature to freezing… But it works great. It helps me to organize all my frozen foods with no problem! It was a good purchase for me… Really smart

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Larger with more capacity than the freezer we repl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are enjoying the large capacity freezer which is well organized and has great ligting

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Nice size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and easy to find things in. Layout works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer for a reasonable price. Replaces an old and probably far less efficient freezer that died.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Standup Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, easy setup, perfect size door shelves, easy storage capabilities, great lighting inside, love the idea that it has a lockable door with key.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity, Quick freeze a plus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit 1/2 Cow with some items already in the freezer. I like the idea of quick freezing when I first put it in to lock in the freshness. Ability to add ice maker down the road also a plus. Hopefully, long term quality matches initial!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the $$$$

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a freezer for fish, bait, large bags of ice, i buy in bulk and then break down into small amounts with vacuum sealer... great value, nice amount of shelving, great price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    New freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the addition to our house..we needed freezer space and this fit our needs

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size freezer! I love all of the space and the wire racks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic freezer!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this a year ago, and it’s been a win! It holds so much - 1/2 beef plus all the other necessities. No issues with frost, holds the temp well and has good storage. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best purchase I made all year!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upright freezer is everything that I wanted. I am a cook-from-scratch gal and need organized storage for homemade broths, meats, soups, etc. Purchasing online was easy and quick; customer service at pickup was amazing. I highly recommend this freezer and Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy and attractive freezer/perfect for stocking

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the pending meat shortages, we wanted a large storage capacity freezer with many easy to see and reach shelves. This is perfect so far and we love having many months of frozen food on hand. Had it delivered to the garage and only needed to install the door handle.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent perfect for our needs delivery was also excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Spacious

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size. Ease to move- on wheels. Comfortable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Lots of storage space. Have had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great budget freezer. It has the door hinge on the right and cannot be put on the left. The freezer is free of any frost buildup, has excellent lighting, adjustable shelves and storage compartments on the door. The freezer also has a built-in door lock. I am very happy with this freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect upright

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big enough to hold a whole cow. We ordered meat & wanted an upright. I don’t have to dig to find what I’m looking for. You can keep your freezer goods organized well with all this space.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good freezer, door not reversible

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Food seems to freeze very quickly on the standard settings, and the freezer is reasonably quiet. Note that this freezer does not have a reversible door, although other versions of the freezer do have such the extra holes and mountings required, and the instructions tell you how to do it (if model is so equipped).

    I would recommend this to a friend
Sponsored