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Customer Ratings & Reviews

$999.99
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Comp. Value: $1,299.99
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Customer reviews

Rating 4.6 out of 5 stars with 990 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the ample space and well-designed size of the 19.6 Cu. Ft. Frost-Free Upright Freezer, along with its overall performance and quiet operation. The freezer's capacity, ease of use, and organizational features are also well-received, as is its price point and user-friendly temperature controls. However, some customers have reported issues with freezing functionality and the strength of the door seal, while a few have expressed dissatisfaction with the delivery service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 990 reviews
  • Rated 5 out of 5 stars

    Successful Ink.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received just what I ordered. I always can count on Best Buy to fill my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Frost free, lots of storage, and quiet. Delivered quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much bigger than the one it replaced, a lot of storage space and easy access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ames's freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent ! Freezes fast. I'm sad though because the handle on the bottom will not screw on. So I have to grab the handle at the top. Sometimes I forget and grab at the bottom. I need to call the company and have them come fix the issue.

    I would recommend this to a friend
  • Cons mentioned:
    Delivery

    Rated 5 out of 5 stars

    Freezer disappointments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer but delivery sucked this time. Pulled in my drive and dumped the freezer into my garage. No instructions, no testing to see if it work. We had to un- crate, deal with the large boxes, and everything else. Poor service but love the freezer now.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Replacement Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size, it is a bit larger than the one it replaced that was almost 20 years old. hope this one lasts that long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frost Free Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new frost free freezer!! They utilized the space perfectly. Alot of room on the door & so many deep shelves. Cant wait to fill this with venison!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has plenty of space ..we are very happy with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool upright freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK freezer but seems like high fluctuations in temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    It keeps my food frozen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it three months now. It does what it's supposed to; keeps my food frozen! Since it seemed as if we never had enough freezer storage, we decided to buy a separate freezer. We didn't want a chest freezer due to having to (practically) remove everything just to get to the items at the bottom. This upright freezer has been great!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Huge space freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Looks really good. Great freezer. Very easy ti use. Has a huge space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked for a couple weeks for a new freezer. This freezer has everything you would want. Good size, 4 shelves, 2 slide out baskets and door storage. Also has temperature alarm and key for security/safety. I don't think you will find anything better for the price. Placement is in my garage and it holds the temperature very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHIRLPOOL SUCCESS STORY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with this purchase has been seamless from initial purchase to delivery and installation. I have only had the freezer for a few weeks and couldn't be happier with the product performance. The fact that it has a child proof lock is a bonus and a highly desirable safety feature if you have small children running around.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality in fit and finish, runs quiet and holds a bunch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome freezer,Awesome price and AWESOME service!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer at a good value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is perfect for our needs. It's large enough and keeps items frozen without frost. It was a great value for the money compared to other options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer for outside!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced smaller freezer in the pool area. Great size and very easy to store meats.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and easy to find things in. Layout works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really a change for me. I had a chest freezer. The upright is so much better. It is a bit loud when correcting the temperature to freezing… But it works great. It helps me to organize all my frozen foods with no problem! It was a good purchase for me… Really smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this freeze for 2.5 years now and it is by far the best freezer we have owned. Would refer to anyone it's a great brand and wouldn't hesitate to buy again. Let's just hope it lasts for many years to come.

    I would recommend this to a friend